:root{
  --paper:#FFFFFF;
  --paper-raised:#FFFFFF;
  --ink:#1B1F1E;
  --ink-soft:#5B6461;
  --teal:#12403F;
  --teal-deep:color-mix(in srgb, var(--teal) 58%, #000000 42%);
  --nav-active:color-mix(in srgb, var(--teal) 40%, #000000 15%);
  --amber:#C4842A;
  --amber-bg:#FBF0DF;
  --red:#AE4438;
  --red-bg:#F8E7E4;
  --green:#3B7A57;
  --green-bg:#E5F0E7;
  --blue:#3B5C7A;
  --blue-bg:#E5EBF0;
  --line:#E1E1DE;
  --line-soft:#EDEDEA;
  --radius:9px;
  --font-body: 'IBM Plex Sans', sans-serif;
  --font-mono: 'IBM Plex Mono', monospace;
  --nav-surface:#FAF8F5;
  --nav-text:#596563;
  --nav-strong:#202A29;
  --nav-indicator:#EFEDE9;
  --nav-divider:#E9E2D8;

  /* flat surfaces — the original card language: a plain raised panel with a
     thin border, no blur, no translucency. */
  --glass-bg:var(--paper-raised);
  --glass-bg-strong:var(--paper-raised);
  --glass-border:var(--line-soft);
  --glass-shadow:none;
  --glass-shadow-sm:none;
  --glass-blur:none;

  /* brand accent — driven by Settings → Personal accent (see
     settingsUI.js applyAccent); defaults to the workspace's own teal so an
     unconfigured user sees the original look. Every place that used to read
     a gradient/glow now reads a single flat colour, matching the original
     flat design language instead of a glass/gradient one. */
  --brand-1:var(--teal);
  --brand-deep:var(--teal-deep);
  --brand-grad:var(--brand-1);
  --brand-glow:none;
  --sidebar-glass:var(--brand-deep);
  --nav-active-grad:color-mix(in srgb, var(--brand-1) 40%, #000000 15%);

  /* the raw picked colour, unmixed — used for the avatar and sidebar name accent */
  --user-accent:var(--brand-1);

  --fs-base:17px;
  --fs-sm:14.5px;
  --fs-md:16px;
  --fs-lg:19px;
}
@media (prefers-color-scheme: dark){
  :root:not([data-theme="light"]){
    --paper:#101715;
    --paper-raised:#182220;
    --ink:#E7EDE9;
    --ink-soft:#9AAAA3;
    --teal:#5FA89A;
    --teal-deep:color-mix(in srgb, var(--teal) 42%, #000000 58%);
    --nav-active:color-mix(in srgb, var(--teal) 30%, #000000 25%);
    --amber:#E0A24F;
    --amber-bg:#2E2413;
    --red:#DD8578;
    --red-bg:#331D19;
    --green:#7FC79B;
    --green-bg:#152D1F;
    --blue:#89A9C7;
    --blue-bg:#182430;
    --line:#2A3733;
    --line-soft:#20302B;
    --nav-active-grad:color-mix(in srgb, var(--brand-1) 30%, #000000 25%);
    --nav-surface:#141D1A;
    --nav-text:#A8B5AF;
    --nav-strong:#EEF2EF;
    --nav-indicator:#25312C;
    --nav-divider:#26332E;
  }
}
:root[data-theme="dark"]{
  --paper:#101715;
  --paper-raised:#182220;
  --ink:#E7EDE9;
  --ink-soft:#9AAAA3;
  --teal:#5FA89A;
  --teal-deep:color-mix(in srgb, var(--teal) 42%, #000000 58%);
  --nav-active:color-mix(in srgb, var(--teal) 30%, #000000 25%);
  --amber:#E0A24F;
  --amber-bg:#2E2413;
  --red:#DD8578;
  --red-bg:#331D19;
  --green:#7FC79B;
  --green-bg:#152D1F;
  --blue:#89A9C7;
  --blue-bg:#182430;
  --line:#2A3733;
  --line-soft:#20302B;
  --nav-active-grad:color-mix(in srgb, var(--brand-1) 30%, #000000 25%);
  --nav-surface:#141D1A;
  --nav-text:#A8B5AF;
  --nav-strong:#EEF2EF;
  --nav-indicator:#25312C;
  --nav-divider:#26332E;
}
:root[data-theme="neon-dashboard"]{color-scheme:dark;--paper:#0D1222;--paper-raised:#151B30;--ink:#F0EEFA;--ink-soft:#A9AAC3;--teal:#CB5CEA;--teal-deep:#7137A0;--nav-active:#422E63;--amber:#F4B85C;--amber-bg:#382A36;--red:#F0809B;--red-bg:#3A2036;--green:#54D8D0;--green-bg:#163B45;--blue:#63B9FF;--blue-bg:#172D4A;--line:#2B3350;--line-soft:#202943;--nav-surface:#15182A;--nav-text:#B7B4D0;--nav-strong:#F7F3FF;--nav-indicator:#32264E;--nav-divider:#282B44;--brand-1:#CB5CEA;--brand-2:#8C5BEA;--brand-3:#22D7D0;--brand-deep:#17172D;--brand-grad:linear-gradient(120deg,#C654E8,#755AF0);--brand-glow:0 0 24px #B950DF55;--sidebar-glass:#17172D;--nav-active-grad:#422E63;--user-accent:#CB5CEA;--glass-bg:#151B30;--glass-bg-strong:#1A2139;--glass-border:#303956;--glass-shadow:0 12px 35px #05081766;--glass-shadow-sm:0 5px 16px #05081755;--glass-blur:blur(12px)}
:root[data-theme="midnight-matrix"]{color-scheme:dark;--paper:#07100F;--paper-raised:#101C1A;--ink:#E7F2EC;--ink-soft:#9DB4A8;--teal:#51C6A5;--teal-deep:#155B4E;--nav-active:#17483F;--amber:#D6AD65;--amber-bg:#302917;--red:#DE8278;--red-bg:#321D1C;--green:#6BD4A2;--green-bg:#153126;--blue:#83B9C3;--blue-bg:#172C31;--line:#253B35;--line-soft:#1A302B;--nav-surface:#081211;--nav-text:#A7BEB3;--nav-strong:#ECF7F0;--nav-indicator:#16352E;--nav-divider:#1D332D;--brand-1:#61D3B0;--brand-2:#30A98C;--brand-3:#7CE0BA;--brand-deep:#06110F;--brand-grad:linear-gradient(120deg,#57D3AD,#1B7563);--brand-glow:0 0 24px #43D2AA33;--sidebar-glass:#06110F;--nav-active-grad:#17483F;--user-accent:#61D3B0;--glass-bg:#101C1A;--glass-bg-strong:#14231F;--glass-border:#29443A;--glass-shadow:0 12px 35px #02080788;--glass-shadow-sm:0 5px 16px #02080766;--glass-blur:blur(14px)}
:root[data-palette="ocean"]{--teal:#2D719C;--teal-deep:#1E4C68;--nav-active:#1E4C68;--brand-1:#397FA7;--brand-2:#2D719C;--brand-3:#4B91AE;--brand-deep:#17394F;--brand-grad:var(--brand-1);--sidebar-glass:var(--brand-deep);--nav-active-grad:#1E4C68;--user-accent:var(--brand-1)}
:root[data-palette="violet"]{--teal:#7059A5;--teal-deep:#49376F;--nav-active:#49376F;--brand-1:#8069B2;--brand-2:#7059A5;--brand-3:#9579BD;--brand-deep:#392B59;--brand-grad:var(--brand-1);--sidebar-glass:var(--brand-deep);--nav-active-grad:#49376F;--user-accent:var(--brand-1)}
:root[data-palette="sunset"]{--teal:#B75E3D;--teal-deep:#783D2C;--nav-active:#783D2C;--brand-1:#C56F49;--brand-2:#B75E3D;--brand-3:#D18458;--brand-deep:#603326;--brand-grad:var(--brand-1);--sidebar-glass:var(--brand-deep);--nav-active-grad:#783D2C;--user-accent:var(--brand-1)}
:root[data-palette="rose"]{--teal:#A64F70;--teal-deep:#71354D;--nav-active:#71354D;--brand-1:#B35D7D;--brand-2:#A64F70;--brand-3:#C2748B;--brand-deep:#5C2C40;--brand-grad:var(--brand-1);--sidebar-glass:var(--brand-deep);--nav-active-grad:#71354D;--user-accent:var(--brand-1)}
:root[data-font="inter"]{--font-body:Inter,Arial,sans-serif}
:root[data-font="lato"]{--font-body:Lato,Arial,sans-serif}
:root[data-font="nunito"]{--font-body:"Nunito Sans",Arial,sans-serif}
:root[data-font="source"]{--font-body:"Source Sans 3",Arial,sans-serif}
:root[data-font="atkinson"]{--font-body:"Atkinson Hyperlegible",Arial,sans-serif}
*{box-sizing:border-box;}
html,body{margin:0;padding:0;}
html{-webkit-text-size-adjust:100%;}
body{
  background:var(--paper);
  color:var(--ink);
  font-family:var(--font-body);
  font-size:var(--fs-base);
  font-weight:500;
  line-height:1.6;
  min-height:100vh;
}
a{color:inherit;}
button{font-family:inherit;}
.shell{display:flex;min-height:100vh;}
.sidebar{
  width:224px;flex:none;background:var(--sidebar-glass);color:#DCE9E4;
  display:flex;flex-direction:column;padding:22px 14px;position:sticky;top:0;height:100vh;
}
.sidebar-close-btn{display:none;}
.mobile-topbar{display:none;}
.sidebar-backdrop{display:none;}
.sidebar-collapse-btn{position:absolute;z-index:2;top:12px;right:10px;width:34px;height:34px;display:grid;place-items:center;margin:0;padding:0;border:1px solid rgba(255,255,255,.24);border-radius:8px;background:rgba(255,255,255,.07);color:#DCE9E4;cursor:pointer;}
.sidebar-collapse-btn:hover{background:rgba(255,255,255,.16);color:#fff;}
.sidebar-collapse-label{display:none;}
.sidebar-collapse-icon{font:700 25px/1 var(--font-body);}
.shell.sidebar-collapsed .sidebar{width:66px;padding-left:9px;padding-right:9px;}
.shell.sidebar-collapsed .brand{padding:0 0 12px;text-align:center;}
.shell.sidebar-collapsed .brand-mark,.shell.sidebar-collapsed .brand-name,.shell.sidebar-collapsed .sidebar-collapse-label,.shell.sidebar-collapsed .notif-bell-sidebar span:not(.notif-badge),.shell.sidebar-collapsed .live-clock{display:none;}
.shell.sidebar-collapsed .current-user-badge-copy{display:none;}
.shell.sidebar-collapsed .current-user-badge{justify-content:center;width:100%;min-width:0;overflow:hidden;}
.shell.sidebar-collapsed .sidebar-collapse-btn{right:16px;}
.shell.sidebar-collapsed .nav-item{justify-content:center;padding:12px 4px;font-size:0;}
.shell.sidebar-collapsed .nav-icon{font-size:17px;}
.shell.sidebar-collapsed .nav-item .notif-badge{font-size:10px;}
.shell.sidebar-collapsed .notif-bell-sidebar{justify-content:center;padding:12px 4px;}
.shell.sidebar-collapsed .notif-bell-sidebar svg{width:19px;height:19px;}
.shell.sidebar-collapsed .sidebar-foot{padding-top:8px;margin-top:8px;}
.brand{padding:0 8px 22px 8px;border-bottom:1px solid rgba(255,255,255,0.12);margin-bottom:18px;}
.brand-mark{font-family:var(--font-mono);font-size:12px;letter-spacing:0.06em;color:#7FB8AB;margin-bottom:4px;}
.brand-name{font-size:19px;font-weight:700;color:#F3F8F6;line-height:1.3;}
.nav{display:flex;flex-direction:column;gap:3px;flex:1;min-height:0;overflow-y:auto;position:relative;}
.nav-indicator{
  position:absolute;left:0;right:0;top:0;height:0;border-radius:var(--radius);
  background:var(--nav-active-grad);
  transform:translateY(0);opacity:0;z-index:0;pointer-events:none;
  transition:transform .38s cubic-bezier(.34,1.3,.4,1), height .38s cubic-bezier(.34,1.3,.4,1), opacity .18s ease;
}
.nav-item{
  display:flex;align-items:center;gap:10px;padding:10px 11px;border-radius:var(--radius);
  color:#B9CCC5;font-size:14.5px;font-weight:500;cursor:pointer;border:none;background:none;text-align:left;width:100%;
  font-family:inherit;transition:background .15s,color .15s;position:relative;z-index:1;
}
.nav-icon{width:18px;text-align:center;font-size:16px;line-height:1;opacity:.85;flex:none;}
.nav-item:hover{background:rgba(255,255,255,0.06);color:#F3F8F6;}
.nav-item.active{background:none;color:#F3F8F6;font-weight:600;}
.nav-item.active:hover{background:none;}
.sidebar-foot{padding-top:14px;margin-top:14px;border-top:1px solid rgba(255,255,255,0.12);font-size:12.5px;color:#82988F;}
.notif-bell{position:relative;display:flex;align-items:center;gap:10px;background:none;border:none;cursor:pointer;font-family:inherit;color:#B9CCC5;padding:0;}
.notif-bell svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round;flex:none;}
.notif-bell-sidebar{width:100%;padding:10px 11px;border-radius:var(--radius);font-size:14.5px;font-weight:500;margin-bottom:8px;transition:background .15s,color .15s;}
.notif-bell-sidebar:hover{background:rgba(255,255,255,0.06);color:#F3F8F6;}
.notif-badge{position:absolute;top:-6px;left:10px;min-width:16px;height:16px;padding:0 4px;border-radius:9px;background:#e0554a;color:#fff;font-size:10px;font-weight:700;display:flex;align-items:center;justify-content:center;line-height:1;}
.notif-bell-sidebar .notif-badge,.nav-item .notif-badge{position:static;margin-left:auto;}
#notifBellBtnMobile{margin-left:auto;color:#F3F8F6;}
.notif-item{display:flex;align-items:flex-start;gap:10px;width:100%;padding:11px 20px;border:none;background:none;cursor:pointer;text-align:left;font-family:inherit;border-bottom:1px solid var(--line-soft);}
.notif-item:hover{background:var(--paper);}
.notif-item.unread{background:color-mix(in srgb, var(--teal) 7%, var(--paper) 93%);}
.notif-item-icon{font-size:16px;flex:none;line-height:1.4;}
.notif-item-body{display:flex;flex-direction:column;gap:2px;min-width:0;}
.notif-item-title{font-size:13.5px;font-weight:600;color:var(--ink);}
.notif-item.unread .notif-item-title{font-weight:700;}
.notif-item-text{font-size:12.5px;color:var(--ink-soft);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:340px;}
.notif-item-time{font-size:11px;color:var(--ink-soft);font-family:var(--font-mono);margin-top:1px;}

/* System status follows the workspace light/dark theme. */
.status-dash{background:var(--paper);border:1px solid var(--line-soft);border-radius:12px;padding:24px 26px 28px;color:var(--ink);margin:-6px 0 0;}
.status-dash-head{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;flex-wrap:wrap;margin-bottom:20px;}
.status-dash-head h1{margin:0 0 5px;font-size:22px;color:var(--ink);}
.status-dash-head p{margin:0;color:var(--ink-soft);font-size:13.5px;max-width:56ch;}
.status-live-pill{display:inline-flex;align-items:center;gap:7px;padding:6px 12px;border-radius:20px;background:color-mix(in srgb,var(--green) 12%,var(--paper));border:1px solid color-mix(in srgb,var(--green) 36%,var(--line));color:var(--green);font-size:12px;font-weight:600;font-family:var(--font-mono);flex:none;}
.status-health-banner{display:flex;align-items:center;gap:10px;padding:12px 16px;border-radius:8px;font-size:13.5px;margin-bottom:16px;}
.status-health-banner.warning{background:var(--amber-bg);border:1px solid color-mix(in srgb,var(--amber) 42%,var(--line));color:var(--amber);}
.status-health-banner.critical{background:var(--red-bg);border:1px solid color-mix(in srgb,var(--red) 42%,var(--line));color:var(--red);}
.status-live-dot{width:7px;height:7px;border-radius:50%;background:var(--green);box-shadow:0 0 0 3px color-mix(in srgb,var(--green) 20%,transparent);animation:status-pulse 2s ease-in-out infinite;}
@keyframes status-pulse{0%,100%{opacity:1;}50%{opacity:.4;}}
.status-stat-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:14px;margin-bottom:16px;}
.status-stat-tile{background:var(--paper-raised);border:1px solid var(--line);border-radius:10px;padding:15px 17px;}
.status-stat-label{font-size:11px;text-transform:uppercase;letter-spacing:.05em;color:var(--teal);font-family:var(--font-mono);margin-bottom:8px;}
.status-stat-value{font-size:24px;font-weight:700;color:var(--ink);font-family:var(--font-mono);}
.status-stat-sub{font-size:11.5px;color:var(--ink-soft);margin-top:4px;}
.status-grid-2{display:grid;grid-template-columns:1.3fr 1fr;gap:14px;}
.status-panel{background:var(--paper-raised);border:1px solid var(--line);border-radius:10px;padding:16px 18px;}
.status-panel h3{margin:0 0 12px;font-size:13px;color:var(--ink);text-transform:uppercase;letter-spacing:.04em;font-weight:600;}
.status-chart-wrap{height:220px;}
.status-service-row{display:flex;align-items:center;gap:10px;padding:10px 0;border-bottom:1px solid var(--line-soft);}
.status-service-row:last-child{border-bottom:none;}
.status-dot{width:9px;height:9px;border-radius:50%;flex:none;background:var(--ink-soft);}
.status-dot.on{background:var(--green);box-shadow:0 0 0 3px color-mix(in srgb,var(--green) 18%,transparent);}
.status-dot.off{background:var(--red);box-shadow:0 0 0 3px color-mix(in srgb,var(--red) 18%,transparent);}
.status-service-info{flex:1;min-width:0;}
.status-service-label{font-size:13px;font-weight:600;color:var(--ink);}
.status-service-detail{font-size:11.5px;color:var(--ink-soft);margin-top:1px;}
.status-service-state{font-size:11px;font-family:var(--font-mono);color:var(--ink-soft);flex:none;}
@media (max-width:860px){.status-grid-2{grid-template-columns:1fr;}}
.status-panel-head{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:12px;flex-wrap:wrap;}
.status-panel-head h3{margin:0;}
.status-log-controls{display:grid;grid-template-columns:minmax(145px,.8fr) minmax(135px,.7fr) minmax(310px,1.6fr) auto;gap:9px;align-items:end;width:100%;}
.status-log-search-wrap{grid-column:1/-1;display:grid;gap:5px;min-width:0;}
.status-log-control{display:grid;gap:5px;min-width:0;}
.status-log-control-label{font-size:10px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-soft);}
.status-log-search-box{height:37px;display:flex;align-items:center;gap:8px;background:var(--paper);border:1px solid var(--line);border-radius:7px;padding:0 10px;transition:border-color .15s,box-shadow .15s;}
.status-log-search-box:focus-within{border-color:var(--teal);box-shadow:0 0 0 3px color-mix(in srgb,var(--teal) 15%,transparent);}
.status-log-search-icon{font-size:19px;line-height:1;color:var(--teal);}
.status-log-search{width:100%;min-width:0;background:transparent;border:0;outline:0;color:var(--ink);padding:7px 0;font-size:12px;font-family:inherit;box-shadow:none!important;}
.status-log-search::placeholder{color:var(--ink-soft);}
.status-log-filter{width:100%;min-width:0;height:37px;background:var(--paper);color:var(--ink);border:1px solid var(--line);border-radius:7px;padding:6px 9px;font-size:12px;font-family:inherit;}
.status-log-date-range{display:flex;align-items:end;gap:7px;min-width:0;}
.status-log-date-range .status-log-control{flex:1;}
.status-log-date-separator{color:var(--ink-soft);padding-bottom:10px;font-size:12px;}
.status-log-clear{height:37px;white-space:nowrap;}
.status-log-help{font-size:11.5px;color:var(--ink-soft);margin:0 0 8px;}
.status-log-count{font-size:11px;color:var(--teal);font-weight:600;margin:0 0 5px;}
.status-logs-list{max-height:520px;overflow-y:auto;}
.status-log-row{display:flex;align-items:flex-start;gap:10px;padding:9px 7px;border-bottom:1px solid var(--line-soft);font-size:12.5px;border-radius:5px;}
.status-log-row:hover{background:var(--paper);}
.status-log-row:last-child{border-bottom:none;}
.status-log-level{flex:none;width:52px;text-align:center;padding:2px 0;border-radius:4px;font-size:10px;font-weight:700;text-transform:uppercase;font-family:var(--font-mono);letter-spacing:.03em;}
.status-log-level.info{background:color-mix(in srgb,var(--teal) 15%,var(--paper));color:var(--teal);}
.status-log-level.warn{background:var(--amber-bg);color:var(--amber);}
.status-log-level.error{background:var(--red-bg);color:var(--red);}
.status-log-time{flex:none;color:var(--ink-soft);font-family:var(--font-mono);font-size:11px;width:96px;line-height:1.5;}
.status-log-message{color:var(--ink);overflow-wrap:anywhere;}
.status-log-source{display:block;color:var(--ink-soft);font-family:var(--font-mono);font-size:10.5px;margin:4px 0 0;}
.ticket-log-link{cursor:pointer;}
@media(max-width:760px){.status-log-controls{grid-template-columns:repeat(2,minmax(0,1fr));}.status-log-search-wrap{grid-column:1/-1}.status-log-date-range{grid-column:1/-1}.status-log-clear{justify-self:start}}
@media(max-width:600px){.status-dash{padding:18px 14px}.status-stat-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.status-stat-tile{padding:12px}.status-stat-value{font-size:19px;overflow-wrap:anywhere}.status-stat-sub{overflow-wrap:anywhere}.status-log-controls{width:100%;grid-template-columns:1fr 1fr}.status-log-search-wrap,.status-log-date-range{grid-column:1/-1}.status-log-row{gap:6px;padding:8px 3px}.status-log-time{width:67px;font-size:10px}.status-log-level{width:44px}}
.password-toggle{position:absolute;right:9px;top:50%;transform:translateY(-50%);display:grid;place-items:center;width:32px;height:32px;border:0;border-radius:6px;background:transparent;color:var(--ink-soft);padding:5px;cursor:pointer;}
.password-toggle:hover{background:var(--paper-soft);color:var(--teal);}
.password-toggle svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round;}
.password-toggle .eye-closed{display:none;}
.password-toggle[aria-pressed="true"] .eye-open{display:none;}
.password-toggle[aria-pressed="true"] .eye-closed{display:block;}
.input-icon-wrap input{padding-right:48px;}
.password-field-wrap{position:relative;}
.password-field-wrap input{padding-right:48px;}
.sync-pill{display:inline-flex;align-items:center;gap:6px;font-family:var(--font-mono);}
.sync-dot{width:6px;height:6px;border-radius:50%;background:#5FA89A;}
.sync-dot.off{background:#C4842A;}
.live-clock{margin:12px 0 2px;padding-top:10px;border-top:1px solid rgba(255,255,255,0.08);font-family:var(--font-mono);}
.live-clock-date{font-size:11px;color:#A9BCB5;margin-bottom:2px;}
.live-clock-time{font-size:17px;color:#F3F8F6;letter-spacing:.02em;font-weight:600;}
.main{flex:1;min-width:0;padding:30px 36px 60px;}
.topbar{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:24px;gap:16px;flex-wrap:wrap;}
.topbar h1{font-size:25px;margin:0 0 5px;font-weight:700;letter-spacing:-.01em;}
.topbar p{margin:0;color:var(--ink-soft);font-size:14.5px;max-width:60ch;}
.view{display:none;}
.view.active{display:block;}
.btn{
  display:inline-flex;align-items:center;gap:6px;padding:9px 16px;border-radius:var(--radius);
  border:1px solid var(--line);background:var(--paper-raised);color:var(--ink);font-size:14.5px;
  cursor:pointer;font-weight:500;
}
.btn:hover{border-color:var(--teal);}
.btn-primary{background:var(--brand-grad);border-color:var(--brand-1);color:#F3F8F6;}
.btn-primary:hover{background:var(--brand-deep);}
.btn-sm{padding:6px 12px;font-size:13px;}
.btn[disabled]{opacity:0.5;cursor:not-allowed;}
input,select,textarea{
  font-family:inherit;font-size:15px;color:var(--ink);background:var(--paper-raised);
  border:1px solid var(--line);border-radius:var(--radius);padding:9px 12px;width:100%;
}
input:focus,select:focus,textarea:focus{outline:2px solid var(--teal);outline-offset:1px;}
label{display:block;font-size:13px;color:var(--ink-soft);margin-bottom:5px;font-weight:500;}
.field{margin-bottom:14px;}
.field-row{display:grid;grid-template-columns:1fr 1fr;gap:14px;}
@media (max-width:640px){.field-row{grid-template-columns:1fr;}}
.card{background:var(--paper-raised);border:1px solid var(--line-soft);border-radius:var(--radius);padding:20px;min-width:0;}
/* the Movers/Overdue tables (Dashboard) are compact summaries, not the wide
   ticket list — they don't need the 860px min-width or the sticky
   action-column treatment meant for a "View" button */
#moversTable, #overdueTable{min-width:0;width:100%;}
#moversTable td:last-child, #overdueTable td:last-child,
#moversTable th:last-child, #overdueTable th:last-child{
  position:static;box-shadow:none;text-align:left;background:none;
}
/* Weekly report's Backlog/Top-issues/Movers cards are the same kind of
   compact summary with long text (issue names) — the generic
   `table{min-width:860px}` below was blowing out the grid's ~1fr side
   column and clipping the card off the right edge of the page. Stacking
   them full-width and dropping the min-width fixes both. */
#view-weeklyreport .dash-grid{grid-template-columns:1fr;}
#view-weeklyreport table{min-width:0;}
#view-weeklyreport table td:last-child, #view-weeklyreport table th:last-child{
  position:static;box-shadow:none;text-align:left;background:none;
}
.kpi-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:14px;margin-bottom:22px;}
.kpi{background:var(--paper-raised);border:1px solid var(--line-soft);border-radius:var(--radius);padding:16px 18px;}
.kpi-label{font-size:12px;text-transform:uppercase;letter-spacing:0.05em;color:var(--ink-soft);margin-bottom:7px;font-family:var(--font-mono);}
.kpi-value{font-size:30px;font-weight:600;line-height:1;}
.kpi-sub{font-size:12.5px;color:var(--ink-soft);margin-top:6px;}
.kpi-trend{display:inline-block;margin-top:6px;font-size:12px;font-weight:600;font-family:var(--font-mono);}
.kpi-trend.up{color:var(--green);}
.kpi-trend.down{color:var(--red);}
.kpi-trend.neutral{color:var(--blue);}
.kpi-trend.flat{color:var(--ink-soft);font-weight:500;}
.kpi[role="button"]{cursor:pointer;transition:border-color .15s,transform .15s,box-shadow .15s;}
.kpi[role="button"]:hover,.kpi[role="button"]:focus-visible{border-color:var(--teal);box-shadow:0 3px 10px rgba(18,64,63,.1);transform:translateY(-1px);outline:none;}
.dash-grid{display:grid;grid-template-columns:1.3fr 1fr;gap:16px;margin-bottom:16px;}
@media (max-width:900px){.dash-grid{grid-template-columns:1fr;}}
.import-options{display:grid;grid-template-columns:1fr 1fr;gap:16px;max-width:900px;}
@media (max-width:720px){.import-options{grid-template-columns:1fr;}}
.dash-grid-3{display:grid;grid-template-columns:1.4fr 1fr 1fr;gap:16px;margin-bottom:16px;}
@media (max-width:1100px){.dash-grid-3{grid-template-columns:1fr 1fr;}}
@media (max-width:720px){.dash-grid-3{grid-template-columns:1fr;}}

/* colourful KPI tiles */
.kpi-grid-color .kpi{border:none;color:#fff;position:relative;overflow:hidden;}
.kpi-grid-color .kpi-label{color:rgba(255,255,255,.85);}
.kpi-grid-color .kpi-sub{color:rgba(255,255,255,.8);}
.kpi-grid-color .kpi:nth-child(1){background:linear-gradient(135deg,#2563EB,#1D4ED8);}
.kpi-grid-color .kpi:nth-child(2){background:linear-gradient(135deg,#16A34A,#15803D);}
.kpi-grid-color .kpi:nth-child(3){background:linear-gradient(135deg,#F59E0B,#D97706);}
.kpi-grid-color .kpi:nth-child(4){background:linear-gradient(135deg,#DB2777,#BE185D);}
.kpi-grid-color .kpi:nth-child(5){background:linear-gradient(135deg,#7C3AED,#6D28D9);}
.kpi-grid-color .kpi[role="button"]:hover,.kpi-grid-color .kpi[role="button"]:focus-visible{box-shadow:0 6px 18px rgba(0,0,0,.22);border-color:transparent;}
.kpi-trend{background:rgba(0,0,0,.18);padding:2px 7px;border-radius:20px;}
.kpi-grid-color .kpi-trend.up{color:#B9F6CA;}
.kpi-grid-color .kpi-trend.down{color:#FFCDD2;}
.kpi-grid-color .kpi-trend.neutral{color:#E1E8FF;}
.kpi-grid-color .kpi-trend.flat{color:rgba(255,255,255,.75);}

/* chart panels */
.chart-card h3{display:flex;align-items:center;gap:8px;flex-wrap:wrap;}
.chart-wrap{position:relative;height:220px;}
.chart-wrap-lg{height:260px;}
#leaderboard{display:flex;flex-direction:column;gap:11px;}
.lb-row{display:flex;align-items:center;gap:10px;}
.lb-rank{width:22px;flex:none;text-align:center;font-size:15px;}
.lb-body{flex:1;min-width:0;}
.lb-top{display:flex;justify-content:space-between;gap:8px;font-size:14px;margin-bottom:4px;}
.lb-name{font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
.lb-count{font-family:var(--font-mono);color:var(--ink-soft);flex:none;}
.lb-track{background:var(--line-soft);border-radius:20px;height:7px;overflow:hidden;}
.lb-fill{height:100%;border-radius:20px;background:linear-gradient(90deg,#2563EB,#7C3AED);}
.lb-sub{font-size:11.5px;color:var(--ink-soft);margin-top:3px;font-family:var(--font-mono);}
.card h3{margin:0 0 15px;font-size:15.5px;font-weight:600;}
.card h3 span{font-weight:400;color:var(--ink-soft);}
.bar-row{display:flex;align-items:center;gap:10px;margin-bottom:10px;font-size:14px;}
.bar-label{width:112px;flex:none;color:var(--ink-soft);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;}
.bar-track{flex:1;background:var(--line-soft);border-radius:2px;height:10px;overflow:hidden;}
.bar-fill{height:100%;border-radius:2px;}
.bar-count{width:32px;text-align:right;font-family:var(--font-mono);flex:none;}
.pill{display:inline-flex;align-items:center;gap:5px;padding:3px 9px;border-radius:20px;font-size:12px;font-weight:600;font-family:var(--font-mono);white-space:nowrap;}
.pill-pending{background:var(--amber-bg);color:var(--amber);}
.pill-progress{background:var(--blue-bg);color:var(--blue);}
.pill-resolved{background:var(--green-bg);color:var(--green);}
.pill-high{background:var(--red-bg);color:var(--red);}
.pill-medium{background:var(--amber-bg);color:var(--amber);}
.pill-low{background:var(--line-soft);color:var(--ink-soft);}
.src-pill{font-family:var(--font-mono);font-size:10.5px;padding:2px 6px;border-radius:2px;border:1px solid var(--line);color:var(--ink-soft);}
.src-pill.wa{border-color:#3B7A57;color:var(--green);}
.src-pill.crm{border-color:var(--blue);color:var(--blue);}
.pill-sla-ontrack{background:var(--green-bg);color:var(--green);}
.pill-sla-atrisk{background:var(--amber-bg);color:var(--amber);}
.pill-sla-breached{background:var(--red-bg);color:var(--red);}
.pill-sla-met{background:var(--green-bg);color:var(--green);}
.pill-sla-missed{background:var(--red-bg);color:var(--red);}
.pill-sla-none{background:var(--line-soft);color:var(--ink-soft);}
.table-wrap{overflow-x:auto;border:1px solid var(--line-soft);border-radius:var(--radius);background:var(--paper-raised);}
table{width:100%;border-collapse:collapse;font-size:14.5px;min-width:860px;}
th{
  text-align:left;font-family:var(--font-mono);font-size:11.5px;text-transform:uppercase;letter-spacing:0.04em;
  color:var(--ink-soft);padding:14px 15px;border-bottom:2px solid var(--ink);white-space:nowrap;font-weight:500;
  background:var(--paper);border-right:1px solid var(--line);
}
th:last-child{border-right:none;position:sticky;right:0;z-index:3;}
td{padding:14px 15px;border-bottom:1px solid var(--line-soft);border-right:1px solid var(--line-soft);vertical-align:top;font-weight:500;}
/* the actions column stays pinned to the right edge so "View" is always
   reachable without scrolling a wide table all the way across */
td:last-child{
  border-right:none;position:sticky;right:0;z-index:2;background:var(--paper-raised);
  box-shadow:-8px 0 12px -6px rgba(0,0,0,.12);text-align:center;
}
tr:last-child td{border-bottom:none;}
#ticketsBody tr:hover td{background:var(--paper);}
tr.aging td:first-child{box-shadow:inset 3px 0 0 var(--red);}
tr.aging td{background:color-mix(in srgb, var(--red-bg) 45%, transparent);}
tr.aging td:last-child{box-shadow:-8px 0 12px -6px rgba(0,0,0,.12);}
.issue-cell{max-width:230px;overflow-wrap:break-word;}
.agent-cell{display:flex;align-items:center;gap:8px;}
.agent-cell .avatar{width:24px;height:24px;font-size:9.5px;}
.muted{color:color-mix(in srgb, var(--ink-soft) 65%, var(--ink) 35%);}
/* All/My tickets: Status is the last column now that Action is gone, so
   drop the sticky-pinned/shadowed treatment that was meant for the old
   "View" button column — a status pill doesn't need to stay pinned in view
   while scrolling, and the shadow looked wrong under a pill instead of a button. */
#ticketsTable td:last-child, #ticketsTable th:last-child,
#shaReportsTable td:last-child, #shaReportsTable th:last-child{
  position:static;box-shadow:none;text-align:left;background:none;
}
.ticket-num-link{
  background:none;border:none;padding:0;font:inherit;font-weight:600;color:var(--teal);
  cursor:pointer;text-align:left;
}
.ticket-num-link:hover{text-decoration:underline;}
.row-actions{display:flex;gap:6px;}
.analysis-panel{display:grid;grid-template-columns:1.1fr 1fr 1fr;gap:14px;padding:4px 0;}
.analysis-label{font-family:var(--font-mono);font-size:11px;text-transform:uppercase;letter-spacing:.04em;color:var(--ink-soft);margin-bottom:3px;}
.analysis-value{font-size:14px;line-height:1.45;}
.analysis-related{margin-top:12px;padding-top:10px;border-top:1px solid var(--line);font-size:13px;color:var(--ink-soft);}
.assistant-box{margin-top:14px;padding-top:12px;border-top:1px solid var(--line);}
.assistant-head{display:flex;justify-content:space-between;gap:10px;align-items:center;margin-bottom:8px;}
.assistant-head b{font-size:14px;}
.assistant-badge{font-family:var(--font-mono);font-size:11px;color:var(--teal);}
.assistant-disclosure{margin:0 0 8px;color:var(--ink-soft);font-size:11px;line-height:1.45;}
.chat-log{max-height:240px;overflow:auto;padding:10px;background:var(--paper-raised);border:1px solid var(--line-soft);border-radius:var(--radius);}
.chat-message{font-size:13.5px;line-height:1.45;margin-bottom:8px;}
.chat-message.assistant-error{color:var(--red);}
.chat-message:last-child{margin-bottom:0;}
.chat-message b{font-family:var(--font-mono);font-size:11px;text-transform:uppercase;color:var(--ink-soft);margin-right:5px;}
.chat-form{display:flex;gap:8px;margin-top:8px;}
.chat-form input{flex:1;min-width:0;}
.chat-form .btn{flex:none;}
.assistant-actions{display:flex;gap:6px;flex-wrap:wrap;margin-top:8px;}
.api-results{margin-top:10px;padding:10px;background:var(--paper-raised);border:1px solid var(--line-soft);border-radius:var(--radius);font-size:13.5px;line-height:1.5;max-height:180px;overflow:auto;}
.api-result-row{padding:7px 0;border-bottom:1px solid var(--line-soft);}
.api-result-row:last-child{border-bottom:none;}
.api-toolbar{display:flex;gap:10px;flex-wrap:wrap;align-items:flex-end;margin-bottom:16px;}
.api-toolbar .field{margin:0;min-width:180px;}
.api-output{padding:13px;background:var(--paper);border:1px solid var(--line-soft);border-radius:var(--radius);font-size:13.5px;line-height:1.55;overflow:auto;max-height:560px;}
.api-report-title{font-size:17px;font-weight:600;margin-bottom:4px;}
.api-report-meta{color:var(--ink-soft);font-size:12px;margin-bottom:14px;}
.api-report-row{padding:10px 0;border-top:1px solid var(--line-soft);}
.api-report-row b{color:var(--teal);}
.api-report-field{display:grid;grid-template-columns:minmax(150px, .35fr) 1fr;gap:10px;padding:4px 0;}
.api-report-field strong{font-weight:600;color:var(--ink-soft);}
.api-stat-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px;margin-bottom:16px;}
.api-stat{padding:11px 13px;border:1px solid var(--line-soft);background:var(--paper);border-radius:var(--radius);}
.api-stat b{display:block;font-family:var(--font-mono);font-size:20px;margin-bottom:2px;}
.api-stat span{font-size:12px;color:var(--ink-soft);}
@media (max-width:720px){.analysis-panel{grid-template-columns:1fr;gap:8px;}}
/* support tools landing grid */
.tool-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:16px;margin-top:18px;}

/* ---------------- Patient Record Checker (ported from patient_checker.php) ----------------
   Reuses this app's own brand/theme variables (--brand-1, --teal, --font-body,
   --font-mono, etc.) instead of the original tool's separate color/font
   system, so it visually matches the rest of the ticket hub — including
   picking up the personal accent colour — instead of looking like a bolted-on
   external page. */
:is(#patient-checker,#pomsf-checker) {
  --pc-accent: var(--brand-1, var(--teal));
  --pc-dark:   var(--brand-deep, var(--teal-deep));
  --pc-light:  color-mix(in srgb, var(--pc-accent) 12%, white 88%);
  --pc-green:  var(--green); --pc-amber: var(--amber);
  --pc-red:    var(--red);   --pc-purple:#7c3aed; --pc-cyan:#0891b2;
  --pc-text:   var(--ink);   --pc-text2: var(--ink-soft);
  --pc-muted:  var(--ink-soft); --pc-brd: var(--line);
  --pc-mono:   var(--font-mono);
  font-family: var(--font-body);
  border-radius:16px;overflow:hidden;
  box-shadow:0 12px 34px rgba(0,0,0,.12), 0 2px 8px rgba(0,0,0,.06);
}
/* branded header — a smaller stand-in for each original tool's own full nav
   bar (which duplicated this app's sidebar/topbar and got dropped), kept to
   give each ported tool its own visual identity instead of looking like a
   plain form dropped onto the page. Shared across every Support Tools page
   (Patient Checker, Coverage Checker, and whatever's ported next) — NOT
   scoped to one tool's #id, since it's the same component reused everywhere. */
.support-tool-header {
  display:flex;align-items:center;gap:12px;padding:14px 20px;color:#fff;
  background:var(--sidebar-glass); /* same token the app sidebar uses — guaranteed to match, not just "close" */
  border-radius:16px 16px 0 0;
}
.support-tool-header-icon { width:32px;height:32px;background:rgba(255,255,255,.16);border:1px solid rgba(255,255,255,.22);border-radius:9px;display:grid;place-items:center;font-size:15px;flex:none; }
.support-tool-header-title { font-size:14px;font-weight:800;letter-spacing:-.1px;line-height:1.3; }
.support-tool-header-sub { font-size:10px;color:rgba(255,255,255,.6);font-weight:600;letter-spacing:.06em;text-transform:uppercase; }
.support-tool-header-live { margin-left:auto;display:inline-flex;align-items:center;gap:6px;font-size:10px;font-weight:700;letter-spacing:.08em;background:rgba(74,222,128,.16);border:1px solid rgba(74,222,128,.4);border-radius:20px;padding:5px 12px;color:#4ade80; }
.support-tool-header-live::before { content:'';width:6px;height:6px;background:#4ade80;border-radius:50%;box-shadow:0 0 7px #4ade80;animation:pcPulse 1.5s infinite; }
@keyframes pcPulse{0%,100%{opacity:1;transform:scale(1)}50%{opacity:.35;transform:scale(.65)}}
:is(#patient-checker,#pomsf-checker) .pc-app { display:flex; min-height:560px; }
:is(#patient-checker,#pomsf-checker) .pc-sidebar { width:320px;min-width:320px;background:var(--sidebar-glass);display:flex;flex-direction:column; }
:is(#patient-checker,#pomsf-checker) .pc-sb-head { padding:20px 18px 16px;background:rgba(0,0,0,.18);color:#fff;border-bottom:1px solid rgba(255,255,255,.1); }
:is(#patient-checker,#pomsf-checker) .pc-sb-head h3 { font-size:14px;font-weight:700;margin-bottom:5px; }
:is(#patient-checker,#pomsf-checker) .pc-sb-head p  { font-size:11px;opacity:.75;line-height:1.5; }
:is(#patient-checker,#pomsf-checker) .pc-mode-tabs { display:flex;gap:6px;padding:12px 14px 0; }
:is(#patient-checker,#pomsf-checker) .pc-mode-tab { flex:1;display:flex;align-items:center;justify-content:center;gap:6px;padding:9px 8px;border-radius:10px;border:1px solid rgba(255,255,255,.18);background:rgba(255,255,255,.08);color:rgba(255,255,255,.75);font-size:11.5px;font-weight:700;cursor:pointer;transition:all .18s ease;font-family:inherit;white-space:nowrap; }
:is(#patient-checker,#pomsf-checker) .pc-mode-tab:hover { background:rgba(255,255,255,.14);color:#fff; }
:is(#patient-checker,#pomsf-checker) .pc-mode-tab.is-active { background:#fff;color:var(--pc-accent);border-color:#fff;box-shadow:0 2px 8px rgba(0,0,0,.2); }
:is(#patient-checker,#pomsf-checker) .pc-paste-area { flex:1;display:flex;flex-direction:column;padding:14px;gap:10px;overflow-y:auto; }
:is(#patient-checker,#pomsf-checker) .pc-label { font-family:var(--pc-mono);font-size:10px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:rgba(255,255,255,.55); }
:is(#patient-checker,#pomsf-checker) .pc-ta { flex:1;min-height:220px;background:rgba(0,0,0,.18);border:1.5px solid rgba(255,255,255,.15);border-radius:9px;padding:13px;font-family:var(--pc-mono);font-size:11px;color:rgba(255,255,255,.9);resize:vertical;outline:none;line-height:1.7;transition:border-color .2s,box-shadow .2s;width:100%;box-sizing:border-box; }
:is(#patient-checker,#pomsf-checker) .pc-ta:focus { border-color:rgba(255,255,255,.4);box-shadow:0 0 0 3px rgba(255,255,255,.07); }
:is(#patient-checker,#pomsf-checker) .pc-ta::placeholder { color:rgba(255,255,255,.28); }
:is(#patient-checker,#pomsf-checker) .pc-btn-group { display:flex;gap:8px; }
:is(#patient-checker,#pomsf-checker) .pc-btn { flex:1;padding:10px 14px;border-radius:9px;border:none;font-size:13px;font-weight:700;cursor:pointer;transition:all .2s;font-family:inherit; }
:is(#patient-checker,#pomsf-checker) .pc-btn-p { background:#fff;color:var(--pc-accent);box-shadow:0 2px 8px rgba(0,0,0,.25);display:flex;align-items:center;justify-content:center;gap:6px; }
:is(#patient-checker,#pomsf-checker) .pc-btn-p:hover { background:#f1f5f9;transform:translateY(-1px);box-shadow:0 4px 14px rgba(0,0,0,.3); }
:is(#patient-checker,#pomsf-checker) .pc-btn-s { background:transparent;color:rgba(255,255,255,.8);border:1.5px solid rgba(255,255,255,.3); }
:is(#patient-checker,#pomsf-checker) .pc-btn-s:hover { border-color:rgba(255,255,255,.6);color:#fff; }
:is(#patient-checker,#pomsf-checker) .pc-err { background:rgba(239,68,68,.15);border:1px solid rgba(239,68,68,.45);color:#fca5a5;border-radius:8px;padding:10px 12px;font-size:12px;line-height:1.5;display:none; }
:is(#patient-checker,#pomsf-checker) .pc-err.show { display:block; }
:is(#patient-checker,#pomsf-checker) .pc-sample { background:transparent;border:1px dashed rgba(255,255,255,.3);color:rgba(255,255,255,.55);border-radius:8px;padding:9px 12px;font-size:11px;font-family:var(--pc-mono);cursor:pointer;text-align:center;transition:all .2s;width:100%; }
:is(#patient-checker,#pomsf-checker) .pc-sample:hover { background:rgba(255,255,255,.08);color:#fff;border-color:rgba(255,255,255,.5); }
:is(#patient-checker,#pomsf-checker) .pc-tip { background:rgba(255,255,255,.1);border:1px solid rgba(255,255,255,.18);border-radius:8px;padding:10px 12px;font-size:11px;color:rgba(255,255,255,.7);line-height:1.55; }
:is(#patient-checker,#pomsf-checker) .pc-content { flex:1;padding:28px 32px 48px;overflow-y:auto;background:var(--paper-raised);max-height:80vh; }
:is(#patient-checker,#pomsf-checker) .pc-empty { display:flex;flex-direction:column;align-items:center;justify-content:center;height:100%;min-height:360px;text-align:center;gap:16px; }
:is(#patient-checker,#pomsf-checker) .pc-empty-icon { font-size:56px;opacity:.3; }
:is(#patient-checker,#pomsf-checker) .pc-empty h3 { font-size:18px;font-weight:700;color:var(--ink-soft); }
:is(#patient-checker,#pomsf-checker) .pc-empty p  { font-size:13px;color:var(--ink-soft);max-width:320px;line-height:1.6;opacity:.8; }
:is(#patient-checker,#pomsf-checker) .pc-arrow { font-size:24px;color:var(--pc-accent);animation:pcBounce 1.5s infinite; }
@keyframes pcBounce{0%,100%{transform:translateX(-8px)}50%{transform:translateX(8px)}}
@keyframes pcSlideUp{from{opacity:0;transform:translateY(16px)}to{opacity:1;transform:translateY(0)}}
:is(#patient-checker,#pomsf-checker) .pc-anim { animation:pcSlideUp .45s cubic-bezier(.22,1,.36,1) both; }
:is(#patient-checker,#pomsf-checker) .pc-hero { background:var(--sidebar-glass);border-radius:14px;padding:28px 28px 24px;margin-bottom:24px;display:flex;align-items:flex-start;gap:20px;box-shadow:0 8px 32px rgba(0,0,0,.18);position:relative;overflow:hidden; }
:is(#patient-checker,#pomsf-checker) .pc-hero::after { content:'';position:absolute;top:-60px;right:-60px;width:220px;height:220px;border-radius:50%;background:rgba(255,255,255,.07);pointer-events:none; }
:is(#patient-checker,#pomsf-checker) .pc-hero-av { width:72px;height:72px;border-radius:16px;flex-shrink:0;background:rgba(255,255,255,.18);border:2px solid rgba(255,255,255,.28);display:flex;align-items:center;justify-content:center;font-size:26px;font-weight:800;color:#fff;letter-spacing:-.02em; }
:is(#patient-checker,#pomsf-checker) .pc-hero-info { flex:1;min-width:0; }
:is(#patient-checker,#pomsf-checker) .pc-id-bar { display:flex;align-items:center;gap:7px;margin-bottom:10px;flex-wrap:wrap; }
:is(#patient-checker,#pomsf-checker) .pc-rid { font-family:var(--pc-mono);font-size:11px;color:rgba(255,255,255,.9);background:rgba(255,255,255,.15);border:1px solid rgba(255,255,255,.25);border-radius:6px;padding:3px 10px;letter-spacing:.06em; }
:is(#patient-checker,#pomsf-checker) .pc-name { font-size:30px;font-weight:800;color:#fff;letter-spacing:-.02em;line-height:1.1;margin-bottom:9px; }
:is(#patient-checker,#pomsf-checker) .pc-sub  { font-size:13px;color:rgba(255,255,255,.8);display:flex;align-items:center;gap:8px;flex-wrap:wrap; }
:is(#patient-checker,#pomsf-checker) .pc-sep  { color:rgba(255,255,255,.4); }
:is(#patient-checker,#pomsf-checker) .pc-hero .pc-chip.green  { background:rgba(16,185,129,.22);color:#6ee7b7;border:1px solid rgba(16,185,129,.35); }
:is(#patient-checker,#pomsf-checker) .pc-hero .pc-chip.amber  { background:rgba(245,158,11,.22);color:#fcd34d;border:1px solid rgba(245,158,11,.35); }
:is(#patient-checker,#pomsf-checker) .pc-hero .pc-chip.blue   { background:rgba(255,255,255,.18);color:#fff;border:1px solid rgba(255,255,255,.3); }
:is(#patient-checker,#pomsf-checker) .pc-hero .pc-chip.red    { background:rgba(239,68,68,.22);color:#fca5a5;border:1px solid rgba(239,68,68,.35); }
:is(#patient-checker,#pomsf-checker) .pc-hero .pc-chip.purple { background:rgba(139,92,246,.22);color:#c4b5fd;border:1px solid rgba(139,92,246,.35); }
:is(#patient-checker,#pomsf-checker) .pc-hero .pc-chip.cyan   { background:rgba(6,182,212,.22);color:#67e8f9;border:1px solid rgba(6,182,212,.35); }
:is(#patient-checker,#pomsf-checker) .pc-chip { display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:700;letter-spacing:.03em;text-transform:uppercase;padding:5px 11px;border-radius:20px; }
:is(#patient-checker,#pomsf-checker) .pc-chip .pcdot { width:5px;height:5px;border-radius:50%;background:currentColor; }
:is(#patient-checker,#pomsf-checker) .pc-chip.green  { background:var(--green-bg);color:var(--pc-green);border:1px solid var(--green-bg); }
:is(#patient-checker,#pomsf-checker) .pc-chip.amber  { background:var(--amber-bg);color:var(--pc-amber);border:1px solid var(--amber-bg); }
:is(#patient-checker,#pomsf-checker) .pc-chip.blue   { background:var(--pc-light);color:var(--pc-accent);border:1px solid rgba(0,0,0,.1); }
:is(#patient-checker,#pomsf-checker) .pc-chip.purple { background:#f5f3ff;color:#7c3aed;border:1px solid #ddd6fe; }
:is(#patient-checker,#pomsf-checker) .pc-chip.red    { background:var(--red-bg);color:var(--pc-red);border:1px solid var(--red-bg); }
:is(#patient-checker,#pomsf-checker) .pc-chip.cyan   { background:#ecfeff;color:#0891b2;border:1px solid #a5f3fc; }
:is(#patient-checker,#pomsf-checker) .pc-alert { display:flex;align-items:flex-start;gap:10px;padding:13px 16px;border-radius:9px;font-size:13px;line-height:1.5;margin-bottom:8px; }
:is(#patient-checker,#pomsf-checker) .pc-alert.warn { background:var(--amber-bg);border:1px solid var(--amber);color:var(--pc-amber); }
:is(#patient-checker,#pomsf-checker) .pc-alert.info { background:var(--blue-bg);border:1px solid var(--blue);color:var(--blue); }
:is(#patient-checker,#pomsf-checker) .pc-sec { font-size:11px;font-weight:800;letter-spacing:.12em;text-transform:uppercase;color:var(--ink-soft);margin-bottom:14px;margin-top:4px;display:flex;align-items:center;gap:10px; }
:is(#patient-checker,#pomsf-checker) .pc-sec::before { content:'';width:4px;height:16px;border-radius:2px;background:var(--pc-accent);flex-shrink:0; }
:is(#patient-checker,#pomsf-checker) .pc-sec::after  { content:'';flex:1;height:1px;background:var(--line-soft); }
:is(#patient-checker,#pomsf-checker) .pc-card { background:var(--paper-raised);border:2px solid var(--line-soft);border-radius:13px;overflow:hidden;box-shadow:0 2px 8px rgba(0,0,0,.06),0 8px 28px rgba(0,0,0,.04);transition:box-shadow .2s,transform .2s; }
:is(#patient-checker,#pomsf-checker) .pc-card:hover { box-shadow:0 4px 24px rgba(0,0,0,.1);transform:translateY(-1px); }
:is(#patient-checker,#pomsf-checker) .pc-ch { padding:13px 18px;display:flex;align-items:center;gap:8px;font-size:11px;font-weight:800;letter-spacing:.08em;text-transform:uppercase;color:var(--pc-accent);border-bottom:2px solid var(--line-soft);background:linear-gradient(135deg,var(--pc-light),var(--paper-raised)); }
:is(#patient-checker,#pomsf-checker) .pc-cb { padding:18px; }
:is(#patient-checker,#pomsf-checker) .pc-fg { display:grid;grid-template-columns:repeat(auto-fill,minmax(170px,1fr));gap:10px; }
:is(#patient-checker,#pomsf-checker) .pc-f  { display:flex;flex-direction:column;gap:4px;padding:11px 14px;background:var(--paper);border:1.5px solid var(--line-soft);border-left:3px solid var(--pc-accent);border-radius:9px; }
:is(#patient-checker,#pomsf-checker) .pc-f.wide { grid-column:span 2; }
:is(#patient-checker,#pomsf-checker) .pc-fl { font-size:9px;font-weight:800;letter-spacing:.13em;text-transform:uppercase;color:var(--ink-soft); }
:is(#patient-checker,#pomsf-checker) .pc-fv { font-size:15px;font-weight:700;color:var(--ink);line-height:1.3; }
:is(#patient-checker,#pomsf-checker) .pc-fv.mono { font-family:var(--pc-mono);font-size:12px;color:var(--pc-accent);font-weight:700; }
:is(#patient-checker,#pomsf-checker) .pc-fv.dim  { color:var(--ink-soft);font-weight:600; }
:is(#patient-checker,#pomsf-checker) .pc-fv.mt   { color:var(--ink-soft);font-style:italic;font-size:13px;font-weight:400; }
:is(#patient-checker,#pomsf-checker) .pc-g2 { display:grid;grid-template-columns:1fr 1fr;gap:16px; }
:is(#patient-checker,#pomsf-checker) .pc-g3 { display:grid;grid-template-columns:1fr 1fr 1fr;gap:16px; }
:is(#patient-checker,#pomsf-checker) .pc-pills { display:flex;flex-wrap:wrap;gap:10px; }
:is(#patient-checker,#pomsf-checker) .pc-pill { display:flex;flex-direction:column;gap:4px;padding:12px 16px;border-radius:11px;background:var(--paper);border:2px solid var(--line-soft);border-left:3px solid var(--pc-accent);min-width:130px; }
:is(#patient-checker,#pomsf-checker) .pc-pill .pt { font-size:9px;font-weight:800;letter-spacing:.13em;text-transform:uppercase;color:var(--ink-soft); }
:is(#patient-checker,#pomsf-checker) .pc-pill .pv { font-family:var(--pc-mono);font-size:14px;font-weight:800;color:var(--pc-accent); }
:is(#patient-checker,#pomsf-checker) .pc-tree { background:var(--paper);border:1.5px solid var(--line-soft);border-radius:13px;padding:20px 24px;font-family:var(--pc-mono);font-size:13px;line-height:2.2;position:relative;overflow:hidden; }
:is(#patient-checker,#pomsf-checker) .pc-tree::before { content:'';position:absolute;left:0;top:0;bottom:0;width:4px;background:linear-gradient(to bottom,var(--pc-accent),#60a5fa); }
:is(#patient-checker,#pomsf-checker) .pc-tr  { display:flex;align-items:center;gap:10px; }
:is(#patient-checker,#pomsf-checker) .pc-tri { margin-left:28px; }
:is(#patient-checker,#pomsf-checker) .pc-mem { border:1.5px solid var(--line-soft);border-radius:12px;overflow:hidden;background:var(--paper-raised); }
:is(#patient-checker,#pomsf-checker) .pc-mh  { padding:16px 18px;display:flex;align-items:center;gap:12px; }
:is(#patient-checker,#pomsf-checker) .pc-mh.sp { background:linear-gradient(135deg,var(--amber-bg),var(--paper-raised));border-bottom:1px solid var(--amber); }
:is(#patient-checker,#pomsf-checker) .pc-mh.ch { background:linear-gradient(135deg,var(--blue-bg),var(--paper-raised));border-bottom:1px solid var(--blue); }
:is(#patient-checker,#pomsf-checker) .pc-av { width:42px;height:42px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:20px;flex-shrink:0; }
:is(#patient-checker,#pomsf-checker) .pc-av.sp { background:var(--amber-bg); }
:is(#patient-checker,#pomsf-checker) .pc-av.ch { background:var(--blue-bg); }
:is(#patient-checker,#pomsf-checker) .pc-mn { font-size:15px;font-weight:700;color:var(--ink); }
:is(#patient-checker,#pomsf-checker) .pc-ms { font-size:12px;color:var(--ink-soft);margin-top:2px; }
:is(#patient-checker,#pomsf-checker) .pc-mb { padding:16px 18px;background:var(--paper); }
:is(#patient-checker,#pomsf-checker) .pc-pwd { background:#faf5ff;border:1px solid #ddd6fe;border-radius:10px;padding:14px 16px;margin-top:14px; }
:is(#patient-checker,#pomsf-checker) .pc-pwd h4 { font-size:13px;font-weight:700;color:#7c3aed; }
:is(#patient-checker,#pomsf-checker) .pc-cbar { height:10px;background:var(--line-soft);border-radius:5px;overflow:hidden;margin-top:10px; }
:is(#patient-checker,#pomsf-checker) .pc-cfill { height:100%;border-radius:5px;background:linear-gradient(90deg,var(--pc-accent),#60a5fa); }
:is(#patient-checker,#pomsf-checker) .pc-clbls { display:flex;justify-content:space-between;font-family:var(--pc-mono);font-size:11px;color:var(--ink-soft);margin-top:4px; }
:is(#patient-checker,#pomsf-checker) .pc-foot { text-align:center;padding:18px;font-family:var(--pc-mono);font-size:10px;color:var(--ink-soft);border-top:1px solid var(--line-soft);margin-top:26px;letter-spacing:.1em;opacity:.7; }
:is(#patient-checker,#pomsf-checker) .pc-mt8{margin-top:8px} :is(#patient-checker,#pomsf-checker) .pc-mt12{margin-top:12px}
:is(#patient-checker,#pomsf-checker) .pc-mt16{margin-top:16px} :is(#patient-checker,#pomsf-checker) .pc-mt24{margin-top:24px}
:is(#patient-checker,#pomsf-checker) .pc-mb14{margin-bottom:14px} :is(#patient-checker,#pomsf-checker) .pc-mb16{margin-bottom:16px}
@media(max-width:860px){
  :is(#patient-checker,#pomsf-checker) .pc-app{flex-direction:column}
  :is(#patient-checker,#pomsf-checker) .pc-sidebar{width:100%;min-width:unset}
  :is(#patient-checker,#pomsf-checker) .pc-g2,:is(#patient-checker,#pomsf-checker) .pc-g3{grid-template-columns:1fr}
  :is(#patient-checker,#pomsf-checker) .pc-f.wide{grid-column:span 1}
}

/* ---------------- Coverage Checker (ported from coverage_checker.php) ----------------
   Same treatment as Patient Record Checker: brand/theme variables instead of
   a separate colour system, --sidebar-glass (not a gradient) for the dark
   panel so it's guaranteed to match the app sidebar, and no duplicate
   nav/tool-strip since that's this app's own sidebar's job. */
:is(#coverage-checker,#pomsf-checker) {
  --cv-accent: var(--brand-1, var(--teal));
  --cv-light:  color-mix(in srgb, var(--cv-accent) 12%, white 88%);
  --cv-green:  var(--green); --cv-red: var(--red); --cv-amber: var(--amber);
  --cv-mono:   var(--font-mono);
  font-family: var(--font-body);
  border-radius:16px;overflow:hidden;
  box-shadow:0 12px 34px rgba(0,0,0,.12), 0 2px 8px rgba(0,0,0,.06);
}
:is(#coverage-checker,#pomsf-checker) .cvc-wrap { display:flex; min-height:560px; }
:is(#coverage-checker,#pomsf-checker) .cvc-left { width:320px; min-width:320px; background:var(--sidebar-glass); display:flex; flex-direction:column; }
:is(#coverage-checker,#pomsf-checker) .cvc-left-head { padding:20px 18px 16px; background:rgba(0,0,0,.18); border-bottom:1px solid rgba(255,255,255,.1); }
:is(#coverage-checker,#pomsf-checker) .cvc-left-head h3 { font-size:13px; font-weight:700; color:#fff; margin-bottom:4px; display:flex; align-items:center; gap:7px; }
:is(#coverage-checker,#pomsf-checker) .cvc-left-head p  { font-size:11px; color:rgba(255,255,255,.72); line-height:1.5; }
:is(#coverage-checker,#pomsf-checker) .cvc-left-body { flex:1; padding:14px; display:flex; flex-direction:column; gap:10px; overflow-y:auto; }
:is(#coverage-checker,#pomsf-checker) .cvc-ta {
  flex:1; min-height:260px; background:rgba(0,0,0,.18); border:1.5px solid rgba(255,255,255,.15);
  border-radius:9px; padding:13px; font-family:var(--cv-mono); font-size:11px; color:rgba(255,255,255,.9);
  resize:vertical; outline:none; line-height:1.7; width:100%; box-sizing:border-box; transition:border-color .2s;
}
:is(#coverage-checker,#pomsf-checker) .cvc-ta:focus { border-color:rgba(255,255,255,.4); box-shadow:0 0 0 3px rgba(255,255,255,.07); }
:is(#coverage-checker,#pomsf-checker) .cvc-ta::placeholder { color:rgba(255,255,255,.28); }
:is(#coverage-checker,#pomsf-checker) .cvc-err { background:rgba(239,68,68,.15); border:1px solid rgba(239,68,68,.45); color:#fca5a5; border-radius:8px; padding:9px 12px; font-size:12px; line-height:1.5; display:none; }
:is(#coverage-checker,#pomsf-checker) .cvc-err.show { display:block; }
:is(#coverage-checker,#pomsf-checker) .cvc-viz-btn { width:100%; padding:10px 14px; background:#fff; color:var(--cv-accent); border:none; border-radius:9px; font-size:13px; font-weight:700; cursor:pointer; font-family:inherit; transition:all .2s; display:flex; align-items:center; justify-content:center; gap:7px; box-shadow:0 2px 8px rgba(0,0,0,.2); }
:is(#coverage-checker,#pomsf-checker) .cvc-viz-btn:hover { background:#f1f5f9; transform:translateY(-1px); box-shadow:0 4px 14px rgba(0,0,0,.3); }
:is(#coverage-checker,#pomsf-checker) .cvc-clear-btn { width:100%; padding:9px; background:transparent; color:rgba(255,255,255,.8); border:1.5px solid rgba(255,255,255,.3); border-radius:9px; font-size:12px; font-weight:600; cursor:pointer; font-family:inherit; transition:all .2s; }
:is(#coverage-checker,#pomsf-checker) .cvc-clear-btn:hover { border-color:rgba(255,255,255,.6); color:#fff; }
:is(#coverage-checker,#pomsf-checker) .cvc-sample-btn { width:100%; padding:8px; background:transparent; color:rgba(255,255,255,.55); border:1px dashed rgba(255,255,255,.3); border-radius:8px; font-size:11px; font-family:var(--cv-mono); cursor:pointer; transition:all .2s; }
:is(#coverage-checker,#pomsf-checker) .cvc-sample-btn:hover { border-color:rgba(255,255,255,.55); color:#fff; background:rgba(255,255,255,.08); }
:is(#coverage-checker,#pomsf-checker) .cvc-tip { background:rgba(255,255,255,.1); border:1px solid rgba(255,255,255,.18); border-radius:8px; padding:10px 12px; font-size:11px; color:rgba(255,255,255,.7); line-height:1.55; }
:is(#coverage-checker,#pomsf-checker) .cvc-right { flex:1; padding:24px; overflow-y:auto; background:var(--paper-raised); max-height:80vh; }
:is(#coverage-checker,#pomsf-checker) .cvc-empty { display:flex; flex-direction:column; align-items:center; justify-content:center; height:100%; min-height:360px; gap:16px; text-align:center; }
:is(#coverage-checker,#pomsf-checker) .cvc-empty-icon { font-size:52px; opacity:.2; filter:grayscale(1); }
:is(#coverage-checker,#pomsf-checker) .cvc-empty h3 { font-size:17px; font-weight:700; color:var(--cv-accent); }
:is(#coverage-checker,#pomsf-checker) .cvc-empty p  { font-size:13px; color:var(--ink-soft); max-width:300px; line-height:1.6; }
@keyframes cvcIn{from{opacity:0;transform:translateY(16px)}to{opacity:1;transform:translateY(0)}}
:is(#coverage-checker,#pomsf-checker) .cvc-anim { animation:cvcIn .45s cubic-bezier(.22,1,.36,1) both; }
:is(#coverage-checker,#pomsf-checker) .cvc-hero { background:var(--paper-raised); border:2px solid var(--line-soft); border-radius:16px; padding:22px 24px; margin-bottom:20px; position:relative; overflow:hidden; box-shadow:0 4px 16px rgba(0,0,0,.07); }
:is(#coverage-checker,#pomsf-checker) .cvc-hero-avatar { width:52px; height:52px; border-radius:50%; background:var(--sidebar-glass); display:flex; align-items:center; justify-content:center; font-size:20px; font-weight:800; color:#fff; margin-bottom:14px; flex-shrink:0; }
:is(#coverage-checker,#pomsf-checker) .cvc-hero-top { display:flex; align-items:flex-start; gap:14px; }
:is(#coverage-checker,#pomsf-checker) .cvc-hero-info { flex:1; }
:is(#coverage-checker,#pomsf-checker) .cvc-hero-name { font-size:24px; font-weight:800; color:var(--ink); letter-spacing:-.01em; }
:is(#coverage-checker,#pomsf-checker) .cvc-hero-sub { font-size:12px; color:var(--ink-soft); margin-top:4px; display:flex; flex-wrap:wrap; gap:10px; }
:is(#coverage-checker,#pomsf-checker) .cvc-hero-sub span { display:flex; align-items:center; gap:4px; }
:is(#coverage-checker,#pomsf-checker) .cvc-overall { margin-top:16px; padding:14px 18px; border-radius:12px; display:flex; align-items:center; gap:12px; }
:is(#coverage-checker,#pomsf-checker) .cvc-overall.cov  { background:var(--green-bg); border:1px solid var(--green); }
:is(#coverage-checker,#pomsf-checker) .cvc-overall.ncov { background:var(--red-bg); border:1px solid var(--red); }
:is(#coverage-checker,#pomsf-checker) .cvc-overall.part { background:var(--amber-bg); border:1px solid var(--amber); }
:is(#coverage-checker,#pomsf-checker) .cvc-overall-icon { font-size:28px; }
:is(#coverage-checker,#pomsf-checker) .cvc-overall-text strong { display:block; font-size:15px; font-weight:800; }
:is(#coverage-checker,#pomsf-checker) .cvc-overall-text span   { font-size:12px; opacity:.8; }
:is(#coverage-checker,#pomsf-checker) .cvc-overall.cov  .cvc-overall-text strong { color:var(--green); }
:is(#coverage-checker,#pomsf-checker) .cvc-overall.ncov .cvc-overall-text strong { color:var(--red); }
:is(#coverage-checker,#pomsf-checker) .cvc-overall.part .cvc-overall-text strong { color:var(--amber); }
:is(#coverage-checker,#pomsf-checker) .cvc-overall-text span { color:var(--ink-soft); }
:is(#coverage-checker,#pomsf-checker) .cvc-pills { display:flex; flex-wrap:wrap; gap:8px; margin-top:14px; }
:is(#coverage-checker,#pomsf-checker) .cvc-pill { background:var(--paper); border:1.5px solid var(--line-soft); border-left:3px solid var(--cv-accent); border-radius:9px; padding:9px 14px; transition:border-color .15s,box-shadow .15s; }
:is(#coverage-checker,#pomsf-checker) .cvc-pill:hover { border-color:var(--cv-accent); box-shadow:0 0 0 3px var(--cv-light); }
:is(#coverage-checker,#pomsf-checker) .cvc-pill-lbl { font-size:9px; font-weight:800; letter-spacing:.12em; text-transform:uppercase; color:var(--ink-soft); margin-bottom:3px; }
:is(#coverage-checker,#pomsf-checker) .cvc-pill-val { font-family:var(--cv-mono); font-size:13px; font-weight:800; color:var(--cv-accent); }
:is(#coverage-checker,#pomsf-checker) .cvc-sec { font-size:10px; font-weight:800; letter-spacing:.14em; text-transform:uppercase; color:var(--ink-soft); margin:22px 0 12px; display:flex; align-items:center; gap:10px; }
:is(#coverage-checker,#pomsf-checker) .cvc-sec::before { content:''; width:4px; height:14px; border-radius:2px; background:var(--cv-accent); flex-shrink:0; }
:is(#coverage-checker,#pomsf-checker) .cvc-sec::after  { content:''; flex:1; height:1px; background:var(--line-soft); }
:is(#coverage-checker,#pomsf-checker) .cvc-schemes { display:grid; gap:16px; }
:is(#coverage-checker,#pomsf-checker) .cvc-scheme { border-radius:14px; overflow:hidden; border:2px solid var(--line-soft); background:var(--paper-raised); transition:border-color .2s, box-shadow .2s; box-shadow:0 2px 8px rgba(0,0,0,.05); }
:is(#coverage-checker,#pomsf-checker) .cvc-scheme:hover { box-shadow:0 6px 20px rgba(0,0,0,.1); border-color:var(--cv-accent); }
:is(#coverage-checker,#pomsf-checker) .cvc-scheme.cov  { border-left:4px solid var(--green); }
:is(#coverage-checker,#pomsf-checker) .cvc-scheme.ncov { border-left:4px solid var(--red); }
:is(#coverage-checker,#pomsf-checker) .cvc-sch-hdr { padding:16px 20px; display:flex; align-items:center; justify-content:space-between; }
:is(#coverage-checker,#pomsf-checker) .cvc-scheme.cov  .cvc-sch-hdr { background:var(--green-bg); border-bottom:2px solid var(--green); }
:is(#coverage-checker,#pomsf-checker) .cvc-scheme.ncov .cvc-sch-hdr { background:var(--red-bg); border-bottom:2px solid var(--red); }
:is(#coverage-checker,#pomsf-checker) .cvc-sch-name { font-size:18px; font-weight:800; color:var(--ink); display:flex; align-items:center; gap:8px; }
:is(#coverage-checker,#pomsf-checker) .cvc-sch-polnum { font-family:var(--cv-mono); font-size:11px; color:var(--ink-soft); margin-top:4px; font-weight:600; }
:is(#coverage-checker,#pomsf-checker) .cvc-status-pill { display:inline-flex; align-items:center; gap:6px; padding:7px 16px; border-radius:20px; font-size:12px; font-weight:700; letter-spacing:.03em; }
:is(#coverage-checker,#pomsf-checker) .cvc-status-pill.cov  { background:var(--green-bg); color:var(--green); border:1.5px solid var(--green); }
:is(#coverage-checker,#pomsf-checker) .cvc-status-pill.ncov { background:var(--red-bg); color:var(--red); border:1.5px solid var(--red); }
:is(#coverage-checker,#pomsf-checker) .cvc-status-dot { width:7px; height:7px; border-radius:50%; }
:is(#coverage-checker,#pomsf-checker) .cvc-status-pill.cov  .cvc-status-dot { background:var(--green); box-shadow:0 0 6px var(--green); }
:is(#coverage-checker,#pomsf-checker) .cvc-status-pill.ncov .cvc-status-dot { background:var(--red); box-shadow:0 0 6px var(--red); }
:is(#coverage-checker,#pomsf-checker) .cvc-sch-body { padding:14px; background:var(--paper); border-top:1px solid var(--line-soft); display:grid; grid-template-columns:1fr 1fr 1fr; gap:10px; }
:is(#coverage-checker,#pomsf-checker) .cvc-f { display:flex; flex-direction:column; gap:4px; padding:10px 13px; background:var(--paper-raised); border:1.5px solid var(--line-soft); border-left:3px solid var(--cv-accent); border-radius:9px; transition:border-color .15s,box-shadow .15s; }
:is(#coverage-checker,#pomsf-checker) .cvc-f:hover { border-color:var(--cv-accent); box-shadow:0 0 0 3px var(--cv-light); }
:is(#coverage-checker,#pomsf-checker) .cvc-f-lbl { font-size:9px; font-weight:800; letter-spacing:.13em; text-transform:uppercase; color:var(--ink-soft); }
:is(#coverage-checker,#pomsf-checker) .cvc-f-val { font-size:14px; font-weight:700; color:var(--ink); }
:is(#coverage-checker,#pomsf-checker) .cvc-f-val.mono { font-family:var(--cv-mono); font-size:12px; color:var(--cv-accent); font-weight:700; }
:is(#coverage-checker,#pomsf-checker) .cvc-f-val.green { color:var(--green); font-weight:700; }
:is(#coverage-checker,#pomsf-checker) .cvc-note { grid-column:1/-1; background:var(--paper-raised); border:1.5px solid var(--line-soft); border-left:3px solid var(--amber); border-radius:10px; padding:12px 14px; display:flex; align-items:flex-start; gap:10px; }
:is(#coverage-checker,#pomsf-checker) .cvc-note.solution { border-left-color:var(--blue); }
:is(#coverage-checker,#pomsf-checker) .cvc-note.solution .cvc-note-text strong { color:var(--blue); }
:is(#coverage-checker,#pomsf-checker) .cvc-note-icon { font-size:16px; flex-shrink:0; margin-top:1px; }
:is(#coverage-checker,#pomsf-checker) .cvc-note-text { font-size:12px; color:var(--ink-soft); line-height:1.6; }
:is(#coverage-checker,#pomsf-checker) .cvc-note-text strong { color:var(--ink); display:block; margin-bottom:2px; font-size:11px; text-transform:uppercase; letter-spacing:.06em; }
:is(#coverage-checker,#pomsf-checker) .cvc-contributor { grid-column:1/-1; background:var(--cv-light); border:1.5px solid var(--line); border-left:3px solid var(--cv-accent); border-radius:10px; padding:12px 14px; }
:is(#coverage-checker,#pomsf-checker) .cvc-contributor-lbl { font-size:9px; font-weight:800; letter-spacing:.13em; text-transform:uppercase; color:var(--cv-accent); margin-bottom:8px; }
:is(#coverage-checker,#pomsf-checker) .cvc-contributor-row { display:flex; flex-wrap:wrap; gap:6px; }
:is(#coverage-checker,#pomsf-checker) .cvc-ctag { background:var(--paper-raised); border:1.5px solid var(--line-soft); border-radius:6px; padding:5px 12px; font-size:11px; font-weight:700; color:var(--cv-accent); }
:is(#coverage-checker,#pomsf-checker) .cvc-datebar { grid-column:1/-1; background:var(--paper-raised); border:1.5px solid var(--line-soft); border-left:3px solid var(--green); border-radius:10px; padding:13px 16px; }
:is(#coverage-checker,#pomsf-checker) .cvc-datebar-lbl { font-size:9px; font-weight:800; letter-spacing:.13em; text-transform:uppercase; color:var(--ink-soft); margin-bottom:9px; }
:is(#coverage-checker,#pomsf-checker) .cvc-bar-track { height:7px; background:var(--line-soft); border-radius:4px; overflow:hidden; position:relative; }
:is(#coverage-checker,#pomsf-checker) .cvc-bar-fill { height:100%; border-radius:4px; }
:is(#coverage-checker,#pomsf-checker) .cvc-bar-dates { display:flex; justify-content:space-between; font-family:var(--cv-mono); font-size:10px; color:var(--ink-soft); margin-top:6px; font-weight:600; }
:is(#coverage-checker,#pomsf-checker) .cvc-foot { text-align:center; padding:18px; font-family:var(--cv-mono); font-size:10px; color:var(--ink-soft); margin-top:22px; border-top:1px solid var(--line-soft); letter-spacing:.1em; opacity:.7; }
@media(max-width:860px){
  :is(#coverage-checker,#pomsf-checker) .cvc-wrap{flex-direction:column}
  :is(#coverage-checker,#pomsf-checker) .cvc-left{width:100%;min-width:unset}
  :is(#coverage-checker,#pomsf-checker) .cvc-sch-body{grid-template-columns:1fr 1fr}
}
.tool-card{
  display:flex;flex-direction:column;background:var(--paper-raised);border:1px solid var(--line-soft);
  border-radius:var(--radius);padding:18px;transition:border-color .15s,transform .15s;
}
.tool-card.is-live{cursor:pointer;}
.tool-card.is-live:hover{border-color:var(--brand-1, var(--teal));transform:translateY(-1px);}
.tool-card.is-disabled{opacity:.6;}
.tool-card-top{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:12px;}
.tool-card-icon{
  width:44px;height:44px;border-radius:11px;display:grid;place-items:center;font-size:19px;flex:none;
  background:var(--line-soft);
}
.tool-card-badge{
  font-family:var(--font-mono);font-size:10px;font-weight:600;letter-spacing:.03em;text-transform:uppercase;
  background:var(--line-soft);color:var(--ink-soft);border-radius:20px;padding:4px 9px;white-space:nowrap;
}
.tool-card h4{margin:0 0 6px;font-size:15px;font-weight:700;}
.tool-card p{margin:0;color:var(--ink-soft);font-size:12.5px;line-height:1.5;flex:1;}
.tool-card-foot{display:flex;justify-content:space-between;align-items:center;margin-top:14px;padding-top:12px;border-top:1px solid var(--line-soft);}
.tool-card-link{color:var(--brand-1, var(--teal));font-weight:600;font-size:13px;}
.tool-card-status{display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:600;font-family:var(--font-mono);}
.tool-card-status.live{color:var(--green);}
.tool-card-status.soon{color:var(--ink-soft);}
.tool-card-status .dot{width:6px;height:6px;border-radius:50%;background:currentColor;}

.filters{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:14px;align-items:flex-end;}
.filters .field{margin-bottom:0;min-width:130px;}
.empty{padding:40px 20px;text-align:center;color:var(--ink-soft);}
.empty b{color:var(--ink);display:block;margin-bottom:6px;font-size:15.5px;}
.toast{
  position:fixed;bottom:22px;right:22px;background:var(--teal-deep);color:#F3F8F6;padding:12px 18px;
  border-radius:var(--radius);font-size:14.5px;z-index:50;opacity:0;transform:translateY(6px);
  transition:opacity .2s, transform .2s;pointer-events:none;
}
.toast.show{opacity:1;transform:translateY(0);}
.toast.error{background:var(--red);}
.banner{background:var(--amber-bg);color:var(--amber);border:1px solid var(--amber);border-radius:var(--radius);padding:11px 15px;font-size:14px;margin-bottom:18px;}
.banner.banner-ok{background:var(--green-bg);color:var(--green);border-color:var(--green);}
.two-col{display:grid;grid-template-columns:1fr 1fr;gap:24px;}
@media (max-width:900px){.two-col{grid-template-columns:1fr;}}
.note{font-size:13px;color:var(--ink-soft);margin-top:6px;}
textarea{min-height:70px;resize:vertical;}
hr.rule{border:none;border-top:1px solid var(--line-soft);margin:20px 0;}
code{font-family:var(--font-mono);background:var(--line-soft);padding:2px 6px;border-radius:2px;font-size:13px;}
.settings-grid{display:grid;grid-template-columns:repeat(2,minmax(220px,1fr));gap:16px;max-width:760px;}
#view-settings>.settings-grid{width:100%;max-width:none;}
#appearanceCard{grid-column:1/-1;width:100%;box-sizing:border-box;}
#slaSettingsCard{grid-column:1/-1;}
.sla-settings-layout{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:28px;align-items:start;}
.sla-email-group>h3:first-child{margin-top:0!important;}
.setting-row{display:flex;justify-content:space-between;align-items:center;gap:20px;padding:13px 0;border-bottom:1px solid var(--line-soft);}
.setting-row:last-child{border-bottom:none;}
.setting-copy b{display:block;font-size:14.5px;margin-bottom:2px;}
.setting-copy span{color:var(--ink-soft);font-size:13px;}
.setting-control{width:auto;min-width:130px;}
.color-preview{width:34px;height:34px;border-radius:50%;border:2px solid var(--line);padding:0;background:none;cursor:pointer;}
.user-color{display:inline-block;width:8px;height:8px;border-radius:50%;margin-right:5px;vertical-align:1px;}
.users-card{grid-column:1/-1;}
.user-form{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:10px;align-items:end;margin-bottom:16px;}
.user-form .user-name-field,.user-form .user-email-field{grid-column:span 3;}
.user-form .field:not(.user-name-field):not(.user-email-field){grid-column:span 2;}
#userInviteNote{grid-column:span 4;}
.user-form .field{margin-bottom:0;}
.apeiro-access-toggles{display:flex;gap:8px;margin-top:6px}
.apeiro-access-toggles .btn{min-width:92px}
.apeiro-access-toggles .btn.selected{border-color:var(--brand-1,var(--teal));background:var(--brand-1,var(--teal));color:#fff;box-shadow:0 0 0 2px color-mix(in srgb,var(--brand-1,var(--teal)) 16%,transparent)}
#apeiroAccessHint{display:block;margin-top:7px;line-height:1.45}
.user-list{width:100%;min-width:0;}
.user-list th,.user-list td{padding:9px 11px;}
.user-empty{padding:18px 0;color:var(--ink-soft);font-size:13px;}
.photo-change{display:inline-flex;align-items:center;cursor:pointer;}
.photo-change input{display:none;}
.avatar{width:30px;height:30px;border-radius:50%;display:inline-grid;place-items:center;vertical-align:middle;background:var(--user-accent);color:#F3F8F6;font-family:var(--font-mono);font-size:11px;font-weight:600;overflow:hidden;object-fit:cover;flex:none;}
.avatar-lg{width:34px;height:34px;}
.user-name-cell{display:flex;align-items:center;gap:8px;}
/* ---------------- Team chat (Teams/Slack-style contact list + thread) ---------------- */
.chat-shell{display:flex;height:calc(100vh - 190px);min-height:480px;max-height:760px;border:1px solid var(--line-soft);border-radius:10px;overflow:hidden;background:var(--paper);box-shadow:0 2px 12px rgba(0,0,0,.05);}
.chat-contacts{width:300px;min-width:300px;display:flex;flex-direction:column;background:var(--paper-raised);border-right:1px solid var(--line-soft);}
.chat-contacts-head{padding:14px;border-bottom:1px solid var(--line-soft);}
.chat-search input{width:100%;padding:8px 12px;border:1.5px solid var(--line);border-radius:20px;font-size:13px;font-family:inherit;background:var(--paper);color:var(--ink);}
.chat-search input:focus{outline:none;border-color:var(--teal);}
.chat-contact-list{flex:1;overflow-y:auto;padding:6px;}
.chat-contact-item{display:flex;align-items:center;gap:10px;padding:10px;border-radius:8px;cursor:pointer;transition:background .12s;}
.chat-contact-item:hover{background:var(--paper);}
.chat-contact-item.active{background:color-mix(in srgb, var(--teal) 12%, var(--paper) 88%);}
.chat-contact-item .avatar{width:38px;height:38px;font-size:13px;}
.avatar-wrap{position:relative;display:inline-flex;flex-shrink:0;}
.presence-dot{position:absolute;bottom:0;right:0;width:11px;height:11px;border-radius:50%;background:#9ca3af;border:2px solid var(--paper-raised);}
.presence-dot.online{background:#22c55e;}
.chat-contact-info{flex:1;min-width:0;}
.chat-contact-name{font-size:13.5px;font-weight:600;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;}
.chat-contact-role{font-size:11px;color:var(--teal);font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:1px;}
.chat-contact-preview{font-size:12px;color:var(--ink-soft);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:1px;}
.chat-contact-nomsg{font-style:italic;opacity:.75;}
.chat-contact-time{font-size:10.5px;color:var(--ink-soft);font-family:var(--font-mono);flex:none;align-self:flex-start;margin-top:2px;}
.chat-main{flex:1;min-width:0;display:flex;flex-direction:column;}
.chat-main-header{padding:14px 18px;border-bottom:1px solid var(--line-soft);min-height:24px;}
.chat-main-header-user{display:flex;align-items:center;gap:10px;}
.chat-main-header-user .avatar{width:36px;height:36px;font-size:13px;}
.chat-main-header-name{font-size:14.5px;font-weight:700;color:var(--ink);}
.chat-main-header-sub{font-size:11.5px;color:var(--ink-soft);}
.chat-messages{flex:1;min-height:0;overflow-y:auto;padding:16px 18px;display:flex;flex-direction:column;gap:10px;}
.chat-bubble{max-width:70%;padding:10px 13px;border:1px solid var(--line-soft);background:var(--paper);border-radius:12px;}
.chat-bubble.mine{align-self:flex-end;background:var(--green-bg);border-color:var(--green);}
.chat-bubble-meta{font-family:var(--font-mono);font-size:11px;color:var(--ink-soft);margin-bottom:3px;}
.chat-bubble-body{font-size:14.5px;white-space:pre-wrap;overflow-wrap:anywhere;}
.chat-bubble-receipt{font-size:10.5px;color:var(--ink-soft);margin-top:4px;text-align:right;letter-spacing:.02em;}
.chat-bubble-receipt.seen{color:var(--green);font-weight:600;}
.chat-ticket-chip{display:inline-flex;align-items:center;gap:5px;margin-top:8px;padding:5px 10px;border:1px solid var(--teal);border-radius:20px;background:var(--paper);color:var(--teal);font-size:12px;font-weight:600;font-family:var(--font-mono);cursor:pointer;}
.chat-ticket-chip:hover{background:var(--green-bg);}
.chat-shared-ticket{display:flex;align-items:center;justify-content:space-between;gap:10px;margin:0 18px 10px;padding:8px 12px;border:1px solid var(--teal);border-radius:var(--radius);background:var(--green-bg);color:var(--teal);font-size:13px;}
.chat-shared-ticket button{background:none;border:none;color:var(--teal);font-size:15px;cursor:pointer;line-height:1;padding:2px;}
.chat-compose{display:grid;grid-template-columns:auto minmax(0,1fr) auto;grid-template-areas:"tools input send" "pending pending pending";align-items:end;gap:8px 10px;padding:14px 18px;border-top:1px solid var(--line-soft);}
.chat-compose textarea{grid-area:input;min-height:44px;max-height:120px;width:100%;resize:none;}
.chat-compose textarea:disabled{opacity:.6;cursor:not-allowed;}
.chat-compose-tools{grid-area:tools;display:flex;align-items:center;gap:10px;min-width:0;}
.chat-compose-tools button:disabled,.chat-compose #chatSendButton:disabled{opacity:.55;cursor:not-allowed;}
.chat-compose-tools .chat-attach-icon{width:42px;height:42px;padding:9px;display:grid;place-items:center;}
.chat-attach-icon svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round;}
.chat-emoji-wrap{position:relative;}
.chat-emoji-icon{font-size:19px;line-height:1;}
.chat-emoji-picker{position:absolute;bottom:calc(100% + 8px);left:0;width:252px;max-height:216px;overflow-y:auto;background:var(--paper-raised);border:1px solid var(--line-soft);border-radius:12px;box-shadow:0 12px 28px rgba(0,0,0,.16);padding:10px;display:grid;grid-template-columns:repeat(6,1fr);gap:2px;z-index:20;}
.chat-emoji-option{border:0;background:none;cursor:pointer;font-size:20px;line-height:1;padding:6px;border-radius:8px;display:grid;place-items:center;transition:background .12s;}
.chat-emoji-option:hover,.chat-emoji-option:focus-visible{background:var(--paper);}
.chat-compose #chatSendButton{grid-area:send;align-self:end;white-space:nowrap;padding:10px 18px;}
.chat-attachment-pending{grid-area:pending;display:flex;flex-wrap:wrap;gap:6px;}
.chat-attachment-pending:empty{display:none;}
.chat-pending-file,.chat-file-attachment{display:inline-flex;align-items:center;gap:7px;border:1px solid var(--line-soft);background:var(--paper);border-radius:8px;padding:6px 9px;color:var(--ink);}
.chat-pending-file small,.chat-file-attachment small{color:var(--ink-soft);}
.chat-pending-file button{border:0;background:none;color:var(--ink-soft);cursor:pointer;font-size:16px;}
.chat-message-attachments{display:flex;flex-wrap:wrap;gap:7px;margin-top:8px;}
.chat-file-attachment,.chat-image-attachment{cursor:pointer;font:inherit;text-align:left;}
.chat-image-attachment{display:flex;flex-direction:column;gap:4px;max-width:min(360px,100%);border:0;background:transparent;color:var(--ink);padding:0;}
.chat-image-attachment img{display:block;max-width:100%;max-height:260px;object-fit:contain;border-radius:8px;border:1px solid var(--line-soft);}
.chat-image-attachment span{font-size:12px;color:var(--ink-soft);}
.cbts-detail-link{text-align:left;white-space:normal;}
.chat-empty{height:100%;display:grid;place-items:center;text-align:center;color:var(--ink-soft);font-size:14px;padding:30px;}
@media (max-width:800px){
  .chat-shell{flex-direction:column;height:auto;max-height:none;}
  .chat-contacts{width:100%;min-width:0;border-right:none;border-bottom:1px solid var(--line-soft);max-height:260px;}
  .chat-messages{height:360px;}
}
.user-status{font-family:var(--font-mono);font-size:11.5px;padding:3px 7px;border-radius:2px;}
.user-status.on{border:1px solid var(--green);color:var(--green);}
.user-status.off{border:1px solid var(--line);color:var(--ink-soft);}
body.compact .main{padding-top:20px;padding-bottom:40px;}
body.compact .card,body.compact .kpi{padding:12px 14px;}
body.compact td{padding-top:6px;padding-bottom:6px;}
@media (max-width:720px){.settings-grid{grid-template-columns:1fr;}.users-card{grid-column:auto;}.sla-settings-layout{grid-template-columns:1fr;}.setting-row{align-items:flex-start;flex-direction:column;gap:8px;}.setting-control{width:100%;}.user-form{grid-template-columns:1fr;}.user-form .btn{width:100%;justify-content:center;}}
@media (max-width:800px){.chat-layout{grid-template-columns:1fr;}.chat-side{order:-1;}}
.login-screen{
  min-height:100vh;display:grid;place-items:center;padding:24px;position:relative;overflow:hidden;
  background:#0A1614;
}
.login-screen::before{
  content:'';position:absolute;inset:0;pointer-events:none;
  background:
    radial-gradient(760px 620px at 12% 8%, color-mix(in srgb, var(--brand-1) 45%, transparent) 0%, transparent 60%),
    radial-gradient(680px 560px at 92% 88%, color-mix(in srgb, var(--brand-deep) 55%, transparent) 0%, transparent 58%),
    radial-gradient(520px 440px at 78% 12%, color-mix(in srgb, var(--brand-1) 30%, transparent) 0%, transparent 55%);
  filter:blur(40px);
}
.login-screen::after{
  content:'';position:absolute;inset:0;pointer-events:none;opacity:.5;
  background-image:radial-gradient(rgba(255,255,255,.14) 1px, transparent 1.5px);
  background-size:34px 34px;
  mask-image:radial-gradient(700px 700px at 20% 30%, black, transparent 70%);
}
.login-layout{width:min(980px,100%);display:grid;grid-template-columns:1.1fr .9fr;gap:56px;align-items:center;position:relative;}
.login-intro{color:#F3F8F6;}
.login-kicker{font-family:var(--font-mono);font-size:12px;letter-spacing:.08em;color:color-mix(in srgb, var(--brand-1) 55%, white 45%);text-transform:uppercase;margin-bottom:18px;}
.login-intro h1{font-size:clamp(34px,5vw,56px);line-height:1.05;letter-spacing:0;margin:0 0 16px;font-weight:700;max-width:11ch;}
.login-intro h1 .accent{color:color-mix(in srgb, var(--brand-1) 65%, white 35%);}
.login-intro p{color:#B9CCC5;max-width:40ch;margin:0 0 30px;font-size:16.5px;}
.login-features{display:flex;flex-direction:column;gap:14px;max-width:40ch;}
.login-feature{display:flex;align-items:center;gap:13px;}
.login-feature-icon{
  flex:none;width:34px;height:34px;border-radius:9px;display:grid;place-items:center;font-size:15px;
  background:color-mix(in srgb, var(--brand-1) 22%, transparent);border:1px solid color-mix(in srgb, var(--brand-1) 40%, transparent);
  color:color-mix(in srgb, var(--brand-1) 70%, white 30%);
}
.login-feature b{display:block;color:#F3F8F6;font-size:14.5px;font-weight:600;margin-bottom:2px;}
.login-feature span{display:block;color:#94A8A1;font-size:13px;line-height:1.4;}
.login-feature .login-feature-icon{display:grid;place-items:center;text-align:center;line-height:1;}
.login-card{
  background:var(--paper-raised);border:1px solid var(--line-soft);border-radius:14px;padding:32px;
  box-shadow:0 30px 70px rgba(0,0,0,.4);position:relative;
}
.login-logo{display:block;height:34px;width:auto;margin-bottom:18px;}
.login-card-top{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:20px;}
.login-card-badge{
  flex:none;font-family:var(--font-mono);font-size:10.5px;font-weight:600;color:var(--ink-soft);
  background:var(--paper);border:1px solid var(--line);border-radius:20px;padding:5px 10px;white-space:nowrap;
}
.login-card h2{font-size:23px;margin:0 0 5px;}
.login-card-top p{color:var(--ink-soft);font-size:14.5px;margin:0;}
.login-card > p{color:var(--ink-soft);font-size:14.5px;margin:0 0 24px;}
.login-card .field{margin-bottom:16px;}
.input-icon-wrap{position:relative;}
.input-icon-wrap .input-icon{
  position:absolute;left:12px;top:50%;transform:translateY(-50%);opacity:.5;font-size:14px;pointer-events:none;
}
.input-icon-wrap input{padding-left:36px;}
.login-submit{width:100%;justify-content:center;padding:11px 14px;margin-top:3px;gap:8px;}
.login-link{display:block;text-align:center;color:var(--teal);font-size:13.5px;margin-top:14px;text-decoration:none;background:none;border:none;width:100%;cursor:pointer;}
.login-link:hover{text-decoration:underline;}
.login-links-row{display:flex;justify-content:space-between;gap:10px;margin-top:14px;}
.login-links-row .login-link{margin-top:0;width:auto;}
.reset-success{color:var(--green);font-size:13px;margin:12px 0 0;}
.login-error{min-height:18px;color:var(--red);font-size:13px;margin:12px 0 0;}
.login-meta{display:flex;justify-content:space-between;gap:12px;margin-top:22px;padding-top:16px;border-top:1px solid var(--line-soft);color:var(--ink-soft);font-size:12px;}
.login-meta span:last-child{font-family:var(--font-mono);}
.logout-btn{margin-top:10px;color:#B9CCC5;}
.current-user-badge{margin-top:12px;padding-top:10px;border-top:1px solid rgba(255,255,255,0.08);font-size:12.5px;color:#B9CCC5;display:flex;align-items:center;gap:9px;}
.current-user-badge .avatar{background:var(--user-accent);}
.current-user-avatar-wrap{position:relative;display:inline-flex;flex:none;}
.current-user-avatar-wrap .profile-online-dot{position:absolute;right:0;bottom:0;width:10px;height:10px;border-radius:50%;background:#42c77c;border:2px solid var(--sidebar-glass);box-shadow:0 0 0 2px rgba(66,199,124,.14);}
.current-user-badge-copy{min-width:0;}
.user-access-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;max-height:58vh;overflow-y:auto;overflow-x:hidden;padding:2px;}
.user-access-option{display:grid;grid-template-columns:18px minmax(0,1fr);align-items:start;gap:9px;padding:12px;border:1px solid var(--line);border-radius:8px;background:var(--paper-raised);font-size:13px;line-height:1.4;cursor:pointer;min-width:0;margin:0;overflow-wrap:anywhere;}
.user-access-option input[type="checkbox"]{width:16px;height:16px;margin:2px 0 0;padding:0;flex:none;}
#userAccessModal .modal-card{width:min(760px,100%);max-height:calc(100vh - 48px);display:flex;flex-direction:column;overflow:hidden;}
#userAccessModal .modal-head,#userAccessModal .modal-foot{flex:none;}
#userAccessModal .modal-body{flex:1;min-height:0;max-height:none;overflow:auto;}
@media (max-width:640px){.user-access-grid{grid-template-columns:minmax(0,1fr);}#userAccessModal .modal-card{max-height:100vh;}}
.profile-photo-upload{display:inline-flex;align-items:center;justify-content:center;margin:0;padding:0;border:0;border-radius:50%;cursor:pointer;line-height:0;}
.profile-photo-upload input{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0;}
.profile-photo-upload:focus-within{outline:2px solid #42c77c;outline-offset:2px;border-radius:50%;}
.current-user-badge b{display:block;color:#F3F8F6;font-weight:500;font-size:13.5px;margin-bottom:2px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
.current-user-badge span{font-family:var(--font-mono);font-size:11px;color:#7FB8AB;text-transform:uppercase;letter-spacing:.04em;}
.readonly-tickets #modalStatus,.readonly-tickets #modalPriority,.readonly-tickets #modalNotes,.readonly-tickets #modalSaveBtn{opacity:.45;pointer-events:none;}
.perm-table td,.perm-table th{text-align:center;}
.perm-table td:first-child,.perm-table th:first-child{text-align:left;}
.perm-table input[type="checkbox"]{width:17px;height:17px;}
.key-plain{font-family:var(--font-mono);font-size:13px;word-break:break-all;background:var(--line-soft);padding:9px;border-radius:var(--radius);margin-top:8px;}
.view-btn{white-space:nowrap;}
.status-pill{display:inline-flex;align-items:center;gap:5px;padding:5px 11px;border-radius:20px;font-size:12.5px;font-weight:600;}
.status-pill.pending{background:var(--amber-bg);color:var(--amber);}
.status-pill.progress{background:var(--blue-bg);color:var(--blue);}
.status-pill.resolved{background:var(--green-bg);color:var(--green);}

/* saved ticket views */
.pagination{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap;margin-top:12px;font-size:13.5px;}
.pagination-controls{display:flex;align-items:center;gap:10px;flex-wrap:wrap;}
.page-size-label{display:inline;margin:0;font-size:13px;}
.page-size-select{width:auto;padding:5px 8px;font-size:13px;}
.saved-views{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin:-6px 0 16px;}
.saved-views-label{font-size:12px;color:var(--ink-soft);text-transform:uppercase;letter-spacing:.04em;font-family:var(--font-mono);}
.saved-views-list{display:flex;gap:6px;flex-wrap:wrap;}
.saved-view-chip{display:inline-flex;align-items:center;gap:6px;padding:6px 7px 6px 13px;border-radius:20px;border:1px solid var(--line);background:var(--paper-raised);font-size:13px;cursor:pointer;color:var(--ink-soft);}
.saved-view-chip:hover{border-color:var(--teal);color:var(--ink);}
.saved-view-chip.active{background:var(--teal);border-color:var(--teal);color:#fff;}
.saved-view-chip .remove-view{background:none;border:none;color:inherit;opacity:.6;cursor:pointer;font-size:13px;padding:2px 4px;line-height:1;}
.saved-view-chip .remove-view:hover{opacity:1;}

/* ticket detail modal */
.modal-overlay{position:fixed;inset:0;background:rgba(10,20,18,.6);display:flex;align-items:flex-start;justify-content:center;padding:40px 16px;z-index:100;overflow-y:auto;}
.modal-card{background:var(--paper-raised);border-radius:8px;max-width:660px;width:100%;box-shadow:0 24px 60px rgba(0,0,0,.32);margin:auto;}
.modal-head{display:flex;justify-content:space-between;align-items:flex-start;padding:24px 26px 0;gap:12px;}
.modal-eyebrow{font-family:var(--font-mono);font-size:12px;color:var(--ink-soft);text-transform:uppercase;letter-spacing:.05em;margin-bottom:4px;}
.modal-head h2{margin:0;font-size:21px;}
.modal-close{background:none;border:none;font-size:16px;color:var(--ink-soft);cursor:pointer;padding:6px 9px;border-radius:6px;flex:none;}
.modal-close:hover{background:var(--line-soft);color:var(--ink);}
.modal-tabs{display:flex;gap:20px;padding:16px 26px 0;border-bottom:1px solid var(--line-soft);}
.modal-tab{background:none;border:none;padding:8px 2px;font-size:14.5px;color:var(--ink-soft);cursor:pointer;border-bottom:2px solid transparent;font-family:inherit;margin-bottom:-1px;}
.modal-tab.active{color:var(--teal);border-bottom-color:var(--teal);font-weight:600;}
.modal-body{padding:22px 26px;max-height:62vh;overflow-y:auto;}
.modal-pane{display:none;}
.modal-pane.active{display:block;}
.modal-badges{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:18px;}
.modal-field-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px 24px;margin-bottom:18px;}
.modal-field-label{font-size:13.5px;color:var(--ink);font-weight:500;padding-bottom:6px;margin-bottom:8px;border-bottom:1px solid var(--line);}
.modal-field-pill{display:inline-block;border:1.5px solid currentColor;border-radius:20px;padding:7px 17px;font-size:14px;font-weight:600;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
.modal-sla-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin:0 0 16px;padding:12px 15px;border-radius:var(--radius);background:var(--paper);border:1px solid var(--line-soft);font-size:13.5px;color:var(--ink-soft);}
.modal-box{border:1px solid var(--line-soft);border-radius:var(--radius);padding:13px 15px;margin-bottom:16px;background:var(--paper);}
.modal-box-label{font-size:11px;color:var(--ink-soft);text-transform:uppercase;letter-spacing:.04em;font-family:var(--font-mono);margin-bottom:6px;}
.modal-box-body{font-size:14.5px;line-height:1.55;white-space:pre-wrap;overflow-wrap:anywhere;}
.cbts-attachment-row{display:flex;justify-content:space-between;gap:10px;font-size:13px;padding:6px 0;border-bottom:1px solid var(--line-soft);}
.cbts-attachment-row:last-child{border-bottom:none;}
.cbts-remote-modal{max-width:900px;}
.cbts-remote-section{margin:0 0 14px;}
.cbts-json-data{margin:8px 0 0;padding:12px;max-height:360px;overflow:auto;white-space:pre-wrap;overflow-wrap:anywhere;background:var(--paper);border:1px solid var(--line-soft);border-radius:6px;color:var(--ink-soft);font:12px/1.55 var(--font-mono);}
.cbts-detail-section{margin:0 0 16px;padding:16px;border:1px solid var(--line);border-radius:10px;background:var(--paper-raised);}
.cbts-detail-section>header{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:13px;padding-bottom:10px;border-bottom:1px solid var(--line-soft);}
.cbts-detail-section>header h3,.cbts-dash-panel h3{margin:0;color:var(--ink);font-size:15px;}
.cbts-detail-section>header span,.cbts-dash-panel h3 span{color:var(--ink-soft);font:600 11px var(--font-mono);}
.cbts-record-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:9px;}
.cbts-record-field{min-width:0;padding:10px 12px;border:1px solid var(--line-soft);border-radius:8px;background:var(--paper);}
.cbts-record-field span,.cbts-description>span{display:block;margin-bottom:5px;color:var(--ink-soft);font:600 10px var(--font-mono);letter-spacing:.06em;text-transform:uppercase;}
.cbts-record-field strong{display:block;color:var(--ink);font-size:13px;font-weight:600;overflow-wrap:anywhere;white-space:pre-wrap;}
.cbts-description{margin-bottom:12px;padding:14px;border-radius:8px;background:var(--blue-bg);}
.cbts-description p{margin:0;color:var(--ink);font-size:14px;line-height:1.6;white-space:pre-wrap;overflow-wrap:anywhere;}
.cbts-detail-records{display:grid;gap:9px;}
.cbts-detail-records article{padding:10px;border:1px solid var(--line-soft);border-radius:8px;background:var(--paper);}
.cbts-detail-empty{margin:0;padding:12px;color:var(--ink-soft);font-size:13px;}
.cbts-dashboard-dialog{max-width:1080px;}
.cbts-dashboard-content{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));align-items:start;gap:12px;}
.cbts-dash-panel{min-width:0;padding:15px;border:1px solid var(--line);border-radius:10px;background:var(--paper-raised);}
.cbts-dash-panel h3{display:flex;justify-content:space-between;gap:10px;margin:0 0 12px;padding-bottom:9px;border-bottom:1px solid var(--line-soft);}
.cbts-dashboard-metrics{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;}
.cbts-dash-metric{min-width:0;padding:12px;border-radius:8px;background:var(--blue-bg);}
.cbts-dash-metric span{display:block;margin-bottom:5px;color:var(--ink-soft);font-size:11px;text-transform:capitalize;}
.cbts-dash-metric strong{display:block;color:var(--ink);font-size:19px;overflow-wrap:anywhere;}
.cbts-dashboard-list{display:grid;gap:8px;}
.cbts-dashboard-list article{padding:9px;border:1px solid var(--line-soft);border-radius:8px;background:var(--paper);}
.cbts-column-settings{position:relative;}
.cbts-column-settings summary{padding:7px 10px;border:1px solid var(--line);border-radius:7px;background:var(--paper-raised);cursor:pointer;font-size:12px;font-weight:600;list-style:none;}
.cbts-column-settings summary::-webkit-details-marker{display:none;}
.cbts-column-settings[open]{z-index:4;}
.cbts-column-settings>label{position:absolute;right:0;z-index:10;display:flex;align-items:center;gap:7px;width:max-content;min-width:150px;padding:8px 10px;background:var(--paper-raised);border:1px solid var(--line-soft);font-size:12px;white-space:nowrap;box-shadow:0 8px 20px rgba(0,0,0,.1);}
.cbts-column-settings:not([open])>label{display:none;}
.cbts-column-settings[open]>label:first-of-type{top:calc(100% + 4px);border-radius:7px 7px 0 0;}
.cbts-column-settings[open]>label:last-of-type{top:calc(100% + 38px);border-radius:0 0 7px 7px;}
.cbts-column-settings input{width:14px;height:14px;margin:0;}
#cbtsHistorySection table{min-width:1080px;table-layout:fixed;}
#cbtsHistorySection th:nth-child(1),#cbtsHistorySection td:nth-child(1){width:210px;}
#cbtsHistorySection th:nth-child(2),#cbtsHistorySection td:nth-child(2){width:150px;}
#cbtsHistorySection th:nth-child(3),#cbtsHistorySection td:nth-child(3){width:120px;}
#cbtsHistorySection th:nth-child(4),#cbtsHistorySection td:nth-child(4),#cbtsHistorySection th:nth-child(5),#cbtsHistorySection td:nth-child(5){width:90px;}
#cbtsHistorySection th:nth-child(6),#cbtsHistorySection td:nth-child(6){width:110px;}
#cbtsHistorySection th:nth-child(7),#cbtsHistorySection td:nth-child(7){width:100px;}
#cbtsHistorySection th:nth-child(8),#cbtsHistorySection td:nth-child(8),#cbtsHistorySection th:nth-child(9),#cbtsHistorySection td:nth-child(9){width:145px;}
#cbtsHistorySection th:last-child,#cbtsHistorySection td:last-child{width:82px;}
#cbtsHistorySection td:nth-child(2){white-space:nowrap;}
.cbts-history-detail{max-width:100%;white-space:normal;text-align:left;overflow-wrap:anywhere;}
.cbts-remote-badges{display:flex;gap:8px;flex-wrap:wrap;margin:0 0 18px;}
.cbts-remote-fields{margin-bottom:18px;}
.cbts-remote-description{padding:16px;border:1px solid var(--line);border-radius:10px;background:var(--paper-raised);}
.cbts-remote-description p{margin:8px 0 0;white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.55;}
.cbts-source-tag{display:inline-block;margin-left:7px;padding:2px 6px;border-radius:999px;background:var(--blue-bg);color:var(--blue);font:600 10px var(--font-mono);vertical-align:middle;}
.cbts-comments-section{margin-top:18px;padding:17px;border:1px solid var(--line);border-radius:12px;background:var(--paper-raised);}
.cbts-comments-section>header{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:13px;padding-bottom:11px;border-bottom:1px solid var(--line-soft);}
.cbts-comments-section h3{margin:3px 0 0;font-size:18px;color:var(--ink);}
.cbts-comment-count{padding:5px 10px;border-radius:999px;background:#e8f0ff;color:#345b9a;font-size:12px;font-weight:700;}
.cbts-comments-list{display:grid;gap:9px;}
.cbts-comment-card{display:flex;gap:11px;margin-left:calc(var(--comment-depth,0) * 18px);padding:12px;border:1px solid var(--line-soft);border-radius:10px;background:var(--paper);}
.cbts-comment-avatar{display:grid;place-items:center;flex:0 0 34px;height:34px;border-radius:50%;background:linear-gradient(145deg,#164b78,#239b89);color:#fff;font-size:11px;font-weight:800;}
.cbts-comment-main{min-width:0;flex:1;}
.cbts-comment-meta{display:flex;align-items:center;gap:10px;flex-wrap:wrap;}
.cbts-comment-meta strong{color:var(--ink);font-size:13px;}
.cbts-comment-meta time{color:var(--ink-soft);font-size:11px;}
.cbts-comment-main p{margin:6px 0 0;color:var(--ink);font-size:13px;line-height:1.55;white-space:pre-wrap;overflow-wrap:anywhere;}
.cbts-comments-empty,.cbts-comments-error{margin:0;padding:13px;border-radius:9px;background:#f4f7fb;color:var(--ink-soft);font-size:13px;}
.cbts-comments-error{margin-top:10px;background:#fff3ed;color:#9e4c24;}
.cbts-comment-form{display:grid;gap:9px;margin-top:16px;padding-top:15px;border-top:1px solid var(--line-soft)}.cbts-comment-form>label{font-size:13px;font-weight:700;color:var(--ink)}.cbts-comment-form textarea{width:100%;min-height:100px;resize:vertical;padding:12px;border:1px solid var(--line);border-radius:9px;background:var(--paper);color:var(--ink);font:inherit}.cbts-comment-form-actions{display:flex;align-items:center;justify-content:space-between;gap:12px}.cbts-comment-form-actions>span{color:var(--ink-soft);font-size:12px}@media(max-width:600px){.cbts-comment-form-actions{align-items:stretch;flex-direction:column}.cbts-comment-form-actions .btn{width:100%}}
.cbts-dashboard-kpis{grid-column:1/-1;grid-template-columns:repeat(4,minmax(0,1fr));}
.cbts-dashboard-kpis .cbts-dash-metric{padding:16px;border:0;color:#fff;box-shadow:0 8px 20px rgba(20,44,69,.1);}
.cbts-dashboard-kpis .cbts-dash-metric span,.cbts-dashboard-kpis .cbts-dash-metric strong,.cbts-dashboard-kpis .cbts-dash-metric small{color:#fff;}
.cbts-dashboard-kpis .cbts-dash-metric span{font-size:12px;opacity:.9;}
.cbts-dashboard-kpis .cbts-dash-metric strong{font-size:29px;}
.cbts-dashboard-kpis .cbts-dash-metric small{display:block;margin-top:5px;font-size:11px;opacity:.82;}
.cbts-kpi-total{background:linear-gradient(135deg,#1a4779,#3979b9)!important;}
.cbts-kpi-active{background:linear-gradient(135deg,#a65017,#e08b30)!important;}
.cbts-kpi-resolved{background:linear-gradient(135deg,#14735c,#28a384)!important;}
.cbts-kpi-closed{background:linear-gradient(135deg,#604a9c,#8b71c9)!important;}
.cbts-chart-panel{border-top:3px solid #2f81a3;}
.cbts-dashboard-bars{display:grid;gap:12px;}
.cbts-bar-row>div:first-child{display:flex;justify-content:space-between;gap:10px;margin-bottom:5px;color:var(--ink);font-size:12px;}
.cbts-bar-row strong{font-variant-numeric:tabular-nums;}
.cbts-bar-track{height:9px;overflow:hidden;border-radius:999px;background:#edf1f5;}
.cbts-bar-fill{display:block;height:100%;border-radius:inherit;min-width:4px;}
.cbts-bar-blue{background:linear-gradient(90deg,#3479c6,#69a8ec);}
.cbts-bar-teal{background:linear-gradient(90deg,#138c7a,#47c2a1);}
.cbts-bar-orange{background:linear-gradient(90deg,#d17624,#f4b24d);}
@media(max-width:640px){.cbts-record-grid,.cbts-dashboard-content{grid-template-columns:1fr;}.cbts-dashboard-metrics{grid-template-columns:repeat(2,minmax(0,1fr));}.cbts-dashboard-kpis{grid-template-columns:repeat(2,minmax(0,1fr));}.cbts-comment-card{margin-left:calc(var(--comment-depth,0) * 8px);}}
.cbts-attach-row{display:flex;gap:8px;align-items:center;margin-top:8px;flex-wrap:wrap;}
.cbts-attach-row input[type="file"]{flex:1;min-width:180px;font-size:12.5px;}
.modal-actions{display:flex;gap:8px;margin:2px 0 4px;}
.modal-foot{display:flex;justify-content:flex-end;gap:10px;padding:16px 26px;border-top:1px solid var(--line-soft);}
.activity-entry{padding:10px 0;border-bottom:1px solid var(--line-soft);font-size:13.5px;}
.activity-entry:last-child{border-bottom:none;}
.activity-meta{color:var(--ink-soft);font-family:var(--font-mono);font-size:11.5px;margin-bottom:4px;}
.activity-change{margin:2px 0;}
.activity-change b{color:var(--ink);font-weight:600;}
.activity-empty{color:var(--ink-soft);font-size:13.5px;padding:10px 0;}
@media (max-width:640px){
  .modal-card{margin-top:12px;}
}

@media (max-width:720px){
  .login-layout{grid-template-columns:1fr;gap:28px;max-width:440px;}
  .login-intro h1{font-size:36px;}
  .login-intro p{font-size:13px;}
  .login-features{display:none;}
}
@media (max-width:480px){
  .login-screen{padding:14px;}
  .login-card{padding:22px;}
}

/* ---------------- phone / narrow-tablet layout ----------------
   Below this width the fixed sidebar would eat most of the screen, so it
   becomes an off-canvas drawer opened from a small top bar instead. */
@media (max-width:860px){
  .shell{display:block;}
  .mobile-topbar{
    display:flex;align-items:center;gap:8px;position:sticky;top:0;z-index:120;
    padding:calc(10px + env(safe-area-inset-top, 0px)) 14px 10px;
    background:var(--sidebar-glass);color:#F3F8F6;
  }
  .mobile-menu-btn{
    flex:none;width:36px;height:36px;border-radius:8px;border:none;background:rgba(255,255,255,.12);
    display:flex;flex-direction:column;align-items:center;justify-content:center;gap:4px;cursor:pointer;padding:0;
  }
  .mobile-menu-btn span{display:block;width:16px;height:2px;background:#F3F8F6;border-radius:2px;}
  .mobile-topbar-brand{font-weight:700;font-size:15.5px;}
  .sidebar-backdrop{
    display:block;position:fixed;inset:0;background:rgba(8,16,14,.55);z-index:150;
    opacity:0;pointer-events:none;transition:opacity .22s ease;
  }
  .sidebar-backdrop.open{opacity:1;pointer-events:auto;}
  .sidebar{
    position:fixed;top:0;left:0;z-index:200;width:min(84vw,300px);
    padding-top:calc(22px + env(safe-area-inset-top, 0px));
    padding-bottom:calc(22px + env(safe-area-inset-bottom, 0px));
    transform:translateX(-100%);transition:transform .26s cubic-bezier(.32,.72,.35,1);
    box-shadow:12px 0 40px rgba(0,0,0,.35);
  }
  .sidebar.open{transform:translateX(0);}
  .sidebar-close-btn{
    display:none;
  }
  .sidebar-collapse-btn{top:calc(12px + env(safe-area-inset-top, 0px));right:12px;}
  .main{padding:18px 16px 48px;}
  .topbar{margin-bottom:18px;}
  .topbar h1{font-size:21px;}
  .topbar p{font-size:13.5px;}
  .kpi-value{font-size:25px;}
  .modal-field-grid{grid-template-columns:1fr;gap:14px;}
  .modal-body{padding:18px;}
  .modal-head{padding:20px 18px 0;}
  .modal-foot{padding:14px 18px;}
  .modal-tabs{padding:14px 18px 0;gap:16px;}
  .filters{gap:8px;}
  .filters .field{min-width:0;flex:1 1 140px;}
  table{min-width:760px;}
  th,td{padding:11px 12px;}
  .modal-overlay{padding:0;align-items:stretch;}
  .modal-card{border-radius:0;max-width:none;min-height:100%;}
}
@media (max-width:480px){
  .kpi-grid{grid-template-columns:1fr 1fr;}
  .user-form{grid-template-columns:1fr;}
}

/* ---------------- Benefit Matrix Checker (ported from benefit_checker.php) ----------------
   Same treatment as Patient/Coverage Checker: brand-driven accent instead of
   the original's own colour system, shared .support-tool-header, everything
   scoped under .benefit-tool-scope so its generic class names (.card, .btn,
   .tf, .tpane...) can't collide with the rest of the app's own CSS. */
.benefit-tool-scope {
  --bc-accent: var(--brand-1, var(--teal));
  --bc-accent-dark: var(--brand-deep, var(--teal-deep));
  font-family: var(--font-body);
  border-radius:16px;overflow:hidden;
  box-shadow:0 12px 34px rgba(0,0,0,.12), 0 2px 8px rgba(0,0,0,.06);
}
.benefit-tool-scope .bc-body { background:var(--paper-raised); padding:22px 22px 34px; }
.benefit-tool-scope .bc-desc { font-size:13px;color:var(--ink-soft);margin-bottom:20px;max-width:900px;line-height:1.6; }
.benefit-tool-scope .bc-grid-main { display:grid;grid-template-columns:1fr 300px;gap:20px;align-items:start; }
@media(max-width:900px){ .benefit-tool-scope .bc-grid-main{grid-template-columns:1fr;} }

.benefit-tool-scope .bc-card { background:var(--paper);border-radius:14px;border:1px solid var(--line-soft);box-shadow:0 2px 12px rgba(0,0,0,.05);margin-bottom:16px; }
.benefit-tool-scope .bc-ch { padding:14px 18px 12px;border-bottom:1px solid var(--line-soft);display:flex;align-items:center;gap:10px; }
.benefit-tool-scope .bc-ch-ico { width:32px;height:32px;border-radius:9px;display:flex;align-items:center;justify-content:center;font-size:14px;flex-shrink:0; }
.benefit-tool-scope .bc-ch-title { font-size:13px;font-weight:800;color:var(--ink); }
.benefit-tool-scope .bc-ch-sub { font-size:11px;color:var(--ink-soft);margin-top:1px; }
.benefit-tool-scope .bc-cb { padding:16px 18px; }

.benefit-tool-scope .bc-itabs { display:flex;border:1.5px solid var(--line);border-radius:10px 10px 0 0;overflow:hidden;border-bottom:none; }
.benefit-tool-scope .bc-itab { flex:1;padding:9px 8px;font-size:11px;font-weight:700;color:var(--ink-soft);background:var(--paper-raised);border:none;cursor:pointer;font-family:inherit;border-right:1.5px solid var(--line);transition:background .13s,color .13s; }
.benefit-tool-scope .bc-itab:last-child { border-right:none; }
.benefit-tool-scope .bc-itab.active { background:var(--paper);color:var(--bc-accent);box-shadow:inset 0 -3px 0 var(--bc-accent); }
.benefit-tool-scope .bc-ipane { display:none;border:1.5px solid var(--line);border-top:none;border-radius:0 0 10px 10px;padding:14px; }
.benefit-tool-scope .bc-ipane.active { display:block; }
.benefit-tool-scope .bc-paste-area { width:100%;padding:11px 13px;border:1.5px solid var(--line);border-radius:9px;font-size:12px;font-family:var(--font-mono);color:var(--ink);background:var(--paper-raised);resize:vertical;line-height:1.6;box-sizing:border-box; }
.benefit-tool-scope .bc-paste-area:focus { outline:none;border-color:var(--bc-accent);box-shadow:0 0 0 3px color-mix(in srgb, var(--bc-accent) 12%, transparent); }
.benefit-tool-scope .bc-plabel { font-size:11px;font-weight:700;color:var(--ink);text-transform:uppercase;letter-spacing:.4px;margin-bottom:7px; }
.benefit-tool-scope .bc-pnote { margin-top:8px;font-size:11px;color:var(--ink-soft);line-height:1.5; }

.benefit-tool-scope .bc-ctx-grid { display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin-top:14px; }
@media(max-width:700px){ .benefit-tool-scope .bc-ctx-grid{grid-template-columns:repeat(2,1fr);} }
.benefit-tool-scope .bc-ctx-group label { display:block;font-size:10px;font-weight:700;color:var(--ink);margin-bottom:4px;text-transform:uppercase;letter-spacing:.4px; }
.benefit-tool-scope .bc-ctx-sel, .benefit-tool-scope .bc-ctx-inp { width:100%;padding:7px 9px;border:1.5px solid var(--line);border-radius:8px;font-size:12px;color:var(--ink);background:var(--paper-raised);box-sizing:border-box; }
.benefit-tool-scope .bc-ctx-sel:focus, .benefit-tool-scope .bc-ctx-inp:focus { outline:none;border-color:var(--bc-accent); }

.benefit-tool-scope .bc-btn-row { display:flex;gap:10px;margin-top:14px;flex-wrap:wrap; }
.benefit-tool-scope .bc-btn { display:inline-flex;align-items:center;gap:7px;padding:9px 18px;border-radius:9px;font-size:13px;font-weight:700;border:none;cursor:pointer;font-family:inherit;transition:opacity .15s,transform .1s; }
.benefit-tool-scope .bc-btn:active { transform:scale(.97); }
.benefit-tool-scope .bc-btn-primary { background:linear-gradient(135deg, var(--bc-accent) 0%, var(--bc-accent-dark) 100%);color:#fff;box-shadow:0 4px 14px color-mix(in srgb, var(--bc-accent) 30%, transparent); }
.benefit-tool-scope .bc-btn-primary:hover { opacity:.9; }
.benefit-tool-scope .bc-btn-ghost { background:var(--paper-raised);color:var(--ink-soft);border:1px solid var(--line); }
.benefit-tool-scope .bc-btn-ghost:hover { background:color-mix(in srgb, var(--ink) 6%, var(--paper)); }

.benefit-tool-scope .bc-verdict { border-radius:14px;padding:16px 20px;display:flex;align-items:center;gap:14px;margin-bottom:16px; }
.benefit-tool-scope .bc-verdict.bc-pass { background:linear-gradient(135deg,#16a34a,#15803d); }
.benefit-tool-scope .bc-verdict.bc-fail { background:linear-gradient(135deg,#dc2626,#b91c1c); }
.benefit-tool-scope .bc-verdict.bc-warn { background:linear-gradient(135deg,#f97316,#c2410c); }
.benefit-tool-scope .bc-v-icon { font-size:26px;flex-shrink:0;line-height:1; }
.benefit-tool-scope .bc-v-title { font-size:18px;font-weight:900;color:#fff;letter-spacing:-.3px; }
.benefit-tool-scope .bc-v-sub { font-size:12px;color:rgba(255,255,255,.78);margin-top:3px; }

.benefit-tool-scope .bc-decline-card { background:#fff0f0;border:2px solid #fca5a5;border-radius:14px;padding:15px 18px;margin-bottom:16px; }
.benefit-tool-scope .bc-decline-title { font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.5px;color:#b91c1c;margin-bottom:10px; }
.benefit-tool-scope .bc-decline-item { display:flex;align-items:flex-start;gap:10px;padding:7px 0;border-bottom:1px solid #fee2e2; }
.benefit-tool-scope .bc-decline-item:last-child { border-bottom:none;padding-bottom:0; }
.benefit-tool-scope .bc-decline-sys { background:#dc2626;color:#fff;font-size:9px;font-weight:900;padding:2px 6px;border-radius:4px;white-space:nowrap;flex-shrink:0;margin-top:1px; }
.benefit-tool-scope .bc-decline-msg { font-size:12.5px;font-weight:700;color:#7f1d1d; }

.benefit-tool-scope .bc-sha-badge { display:inline-flex;align-items:center;gap:4px;background:#dcfce7;color:#15803d;padding:1px 8px;border-radius:20px;font-size:10px;font-weight:800;margin-left:8px; }

.benefit-tool-scope .bc-ic-card { background:color-mix(in srgb, var(--bc-accent) 6%, var(--paper));border:1.5px solid color-mix(in srgb, var(--bc-accent) 25%, var(--line));border-radius:14px;padding:15px 17px;margin-bottom:16px; }
.benefit-tool-scope .bc-ic-title { font-size:13px;font-weight:900;color:var(--bc-accent);margin-bottom:12px; }
.benefit-tool-scope .bc-ic-grid { display:grid;grid-template-columns:repeat(4,1fr);gap:8px; }
@media(max-width:600px){ .benefit-tool-scope .bc-ic-grid{grid-template-columns:repeat(2,1fr);} }
.benefit-tool-scope .bc-ic-item { background:var(--paper);border-radius:9px;padding:9px 11px;border:1px solid var(--line); }
.benefit-tool-scope .bc-ic-lbl { font-size:10px;color:var(--ink-soft);font-weight:700;text-transform:uppercase;letter-spacing:.4px;margin-bottom:3px; }
.benefit-tool-scope .bc-ic-val { font-size:13px;font-weight:800;color:var(--bc-accent); }

.benefit-tool-scope .bc-fund-grid { display:grid;grid-template-columns:repeat(2,1fr);gap:14px;margin-bottom:16px; }
@media(max-width:600px){ .benefit-tool-scope .bc-fund-grid{grid-template-columns:1fr;} }
.benefit-tool-scope .bc-fund-card { background:var(--paper);border-radius:14px;border:1px solid var(--line-soft);padding:15px 17px;box-shadow:0 2px 10px rgba(0,0,0,.04); }
.benefit-tool-scope .bc-fund-name { font-size:12px;font-weight:800;text-transform:uppercase;letter-spacing:.6px;margin-bottom:10px;display:flex;align-items:center;gap:6px; }
.benefit-tool-scope .bc-fund-row { display:flex;justify-content:space-between;align-items:baseline;margin-bottom:5px; }
.benefit-tool-scope .bc-fund-label { font-size:11px;color:var(--ink-soft);font-weight:600; }
.benefit-tool-scope .bc-fund-val { font-size:13px;font-weight:800;color:var(--ink); }
.benefit-tool-scope .bc-fund-track { height:7px;background:var(--line-soft);border-radius:7px;overflow:hidden;margin:8px 0 4px; }
.benefit-tool-scope .bc-fund-fill { height:7px;border-radius:7px;transition:width .7s ease; }
.benefit-tool-scope .bc-fund-pct { font-size:10.5px;color:var(--ink-soft);text-align:right; }

.benefit-tool-scope .bc-section-title { font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.6px;color:var(--ink-soft);margin-bottom:10px;display:flex;align-items:center;gap:5px; }
.benefit-tool-scope .bc-tscroll { overflow-x:auto; }
.benefit-tool-scope .bc-rtable { width:100%;border-collapse:collapse;font-size:12px; }
.benefit-tool-scope .bc-rtable th { background:var(--paper-raised);padding:9px 12px;text-align:left;font-size:10px;font-weight:700;color:var(--ink-soft);text-transform:uppercase;letter-spacing:.5px;border-bottom:1px solid var(--line-soft); }
.benefit-tool-scope .bc-rtable td { padding:9px 12px;border-bottom:1px solid var(--line-soft);vertical-align:middle; }
.benefit-tool-scope .bc-rtable tr:last-child td { border-bottom:none; }
.benefit-tool-scope .bc-rtable tr:hover td { background:color-mix(in srgb, var(--bc-accent) 4%, transparent); }
.benefit-tool-scope .bc-rtable tr.bc-row-fail td { background:#fff5f5; }
.benefit-tool-scope .bc-rtable tr.bc-row-fail:hover td { background:#fee2e2; }

.benefit-tool-scope .bc-bp, .benefit-tool-scope .bc-bf { display:inline-flex;align-items:center;gap:4px;padding:2px 9px;border-radius:20px;font-size:11px;font-weight:800; }
.benefit-tool-scope .bc-bp { background:#dcfce7;color:#15803d; }
.benefit-tool-scope .bc-bf { background:#fee2e2;color:#b91c1c; }
.benefit-tool-scope .bc-tag-preauth { background:#ede9fe;color:#5b21b6;padding:2px 8px;border-radius:6px;font-size:10px;font-weight:700; }
.benefit-tool-scope .bc-tag-claim { background:#dbeafe;color:#1e40af;padding:2px 8px;border-radius:6px;font-size:10px;font-weight:700; }
.benefit-tool-scope .bc-tag-approved { color:#15803d;font-weight:700;font-size:11px; }
.benefit-tool-scope .bc-tag-sentback { color:#b91c1c;font-weight:700;font-size:11px; }
.benefit-tool-scope .bc-tag-review { color:#92400e;font-weight:700;font-size:11px; }
.benefit-tool-scope .bc-tag-processing { color:#0369a1;font-weight:700;font-size:11px; }
.benefit-tool-scope .bc-tag-completed { color:#15803d;font-weight:700;font-size:11px; }
.benefit-tool-scope .bc-tag-unknown { color:var(--ink-soft);font-size:11px; }
.benefit-tool-scope .bc-pill-shif { background:#dbeafe;color:#1e40af;border:1px solid #bfdbfe;padding:1px 8px;border-radius:20px;font-size:10px;font-weight:700; }
.benefit-tool-scope .bc-pill-eccif { background:#fdf4ff;color:#7e22ce;border:1px solid #e9d5ff;padding:1px 8px;border-radius:20px;font-size:10px;font-weight:700; }
.benefit-tool-scope .bc-note { font-size:10.5px;color:var(--ink-soft);margin-top:3px; }

.benefit-tool-scope .bc-lookup-card { background:var(--paper);border:1.5px solid var(--line-soft);border-left:4px solid var(--bc-accent);border-radius:12px;padding:13px 15px;margin-bottom:12px; }
.benefit-tool-scope .bc-lookup-header { display:flex;align-items:center;gap:10px;margin-bottom:12px;flex-wrap:wrap; }
.benefit-tool-scope .bc-lookup-code { background:color-mix(in srgb, var(--bc-accent) 10%, var(--paper));color:var(--bc-accent);padding:3px 10px;border-radius:6px;font-size:13px;font-weight:800;font-family:var(--font-mono); }
.benefit-tool-scope .bc-lookup-name { font-size:13px;font-weight:700;color:var(--ink);flex:1;min-width:150px; }
.benefit-tool-scope .bc-lookup-fund-pill { padding:2px 10px;border-radius:20px;font-size:10.5px;font-weight:800; }
.benefit-tool-scope .bc-lookup-preauth-pill { background:#ede9fe;color:#5b21b6;padding:2px 9px;border-radius:20px;font-size:10.5px;font-weight:700; }
.benefit-tool-scope .bc-lk-grid { display:grid;grid-template-columns:repeat(4,1fr);gap:8px; }
@media(max-width:700px){ .benefit-tool-scope .bc-lk-grid{grid-template-columns:repeat(2,1fr);} }
.benefit-tool-scope .bc-lk-item { background:var(--paper-raised);border-radius:8px;padding:8px 10px; }
.benefit-tool-scope .bc-lk-lbl { font-size:9.5px;font-weight:700;text-transform:uppercase;letter-spacing:.5px;color:var(--ink-soft);margin-bottom:3px; }
.benefit-tool-scope .bc-lk-val { font-size:12px;font-weight:700;color:var(--ink);line-height:1.4; }

.benefit-tool-scope .bc-combo-ok { display:flex;align-items:center;gap:10px;background:#f0fdf4;border:1.5px solid #bbf7d0;border-radius:10px;padding:12px 15px;margin-bottom:8px; }
.benefit-tool-scope .bc-combo-issue { display:flex;align-items:flex-start;gap:10px;border-radius:10px;padding:12px 15px;margin-bottom:8px; }
.benefit-tool-scope .bc-combo-issue.bc-error { background:#fff0f0;border:1.5px solid #fca5a5; }
.benefit-tool-scope .bc-combo-issue.bc-warn { background:#fff7ed;border:1.5px solid #fed7aa; }
.benefit-tool-scope .bc-combo-issue-body { flex:1; }
.benefit-tool-scope .bc-combo-issue-title { font-size:12px;font-weight:800;margin-bottom:4px; }
.benefit-tool-scope .bc-combo-issue-text { font-size:12.5px;color:var(--ink);line-height:1.55; }
.benefit-tool-scope .bc-combo-rule-box { background:rgba(0,0,0,.04);border-radius:6px;padding:6px 10px;font-size:11.5px;font-style:italic;color:var(--ink-soft);margin-top:6px; }

.benefit-tool-scope .bc-ra-item { display:flex;gap:12px;padding:11px 0;border-bottom:1px solid var(--line-soft); }
.benefit-tool-scope .bc-ra-item:last-child { border-bottom:none;padding-bottom:0; }
.benefit-tool-scope .bc-ra-badge { flex-shrink:0;padding:3px 8px;border-radius:20px;font-size:10px;font-weight:800;white-space:nowrap;margin-top:2px; }
.benefit-tool-scope .bc-ra-badge.rb-fail { background:#fee2e2;color:#b91c1c; }
.benefit-tool-scope .bc-ra-badge.rb-sys { background:#fff7ed;color:#c2410c; }
.benefit-tool-scope .bc-ra-param { font-size:11.5px;font-weight:800;color:var(--ink);margin-bottom:4px; }
.benefit-tool-scope .bc-ra-text { font-size:13px;color:var(--ink);line-height:1.6; }
.benefit-tool-scope .bc-ra-action { margin-top:6px;font-size:12px;color:#1d4ed8;background:#eff6ff;border-radius:6px;padding:5px 10px;display:inline-block; }

.benefit-tool-scope .bc-tools-toggle { display:flex;align-items:center;gap:8px;background:none;border:none;cursor:pointer;font-family:inherit;font-size:12px;font-weight:700;color:var(--ink-soft);padding:0;margin-left:auto; }
.benefit-tool-scope .bc-tools-toggle:hover { color:var(--bc-accent); }

.benefit-tool-scope .bc-search-hero { padding:15px 17px;background:color-mix(in srgb, var(--bc-accent) 4%, var(--paper));border-bottom:1px solid var(--line-soft); }
.benefit-tool-scope .bc-search-hero-box { position:relative;max-width:560px; }
.benefit-tool-scope .bc-search-hero-icon { position:absolute;left:14px;top:50%;transform:translateY(-50%);color:var(--ink-soft);font-size:13px;pointer-events:none; }
.benefit-tool-scope .bc-search-hero-input { width:100%;padding:11px 15px 11px 38px;border:1.5px solid var(--line);border-radius:11px;font-size:13.5px;background:var(--paper);color:var(--ink);box-sizing:border-box; }
.benefit-tool-scope .bc-search-hero-input:focus { outline:none;border-color:var(--bc-accent);box-shadow:0 0 0 3px color-mix(in srgb, var(--bc-accent) 12%, transparent); }

.benefit-tool-scope .bc-tool-tab-bar { display:flex;align-items:center;padding:10px 17px;border-bottom:1px solid var(--line-soft);gap:10px;flex-wrap:wrap; }
.benefit-tool-scope .bc-ttab-group { display:flex;gap:6px;flex-wrap:wrap; }
.benefit-tool-scope .bc-ttab { display:inline-flex;align-items:center;gap:5px;padding:6px 12px;border-radius:20px;font-size:11px;font-weight:700;border:1.5px solid var(--line);background:var(--paper-raised);color:var(--ink-soft);cursor:pointer;font-family:inherit;white-space:nowrap;transition:all .13s; }
.benefit-tool-scope .bc-ttab:hover { background:color-mix(in srgb, var(--bc-accent) 10%, var(--paper)); color:var(--bc-accent); }
.benefit-tool-scope .bc-ttab.active { background:var(--bc-accent);color:#fff;border-color:var(--bc-accent); }
.benefit-tool-scope .bc-tpane { display:none;padding:15px 17px; }
.benefit-tool-scope .bc-tpane.active { display:block; }
.benefit-tool-scope .bc-tool-intro { font-size:12px;color:var(--ink-soft);margin-bottom:10px;line-height:1.55; }
.benefit-tool-scope .bc-t-grid { display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin-bottom:12px; }
.benefit-tool-scope .bc-t-grid-2 { display:grid;grid-template-columns:repeat(2,1fr);gap:10px;margin-bottom:12px; }
@media(max-width:700px){ .benefit-tool-scope .bc-t-grid, .benefit-tool-scope .bc-t-grid-2{grid-template-columns:1fr;} }
.benefit-tool-scope .bc-tf label { display:block;font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.4px;color:var(--ink);margin-bottom:5px; }
.benefit-tool-scope .bc-tf input, .benefit-tool-scope .bc-tf select { width:100%;padding:8px 10px;border:1.5px solid var(--line);border-radius:9px;font-size:12px;font-family:inherit;background:var(--paper-raised);color:var(--ink);box-sizing:border-box; }
.benefit-tool-scope .bc-tf input:focus, .benefit-tool-scope .bc-tf select:focus { outline:none;border-color:var(--bc-accent); }

.benefit-tool-scope .bc-tool-result { background:var(--paper-raised);border:1.5px solid var(--line);border-radius:12px;padding:13px 15px;margin-top:12px; }
.benefit-tool-scope .bc-tool-result.tr-ok { background:#f0fdf4;border-color:#bbf7d0; }
.benefit-tool-scope .bc-tool-result.tr-fail { background:#fff0f0;border-color:#fca5a5; }
.benefit-tool-scope .bc-tool-result.tr-warn { background:#fff7ed;border-color:#fed7aa; }
.benefit-tool-scope .bc-tr-head { font-size:13px;font-weight:800;color:var(--ink);margin-bottom:10px;display:flex;align-items:center;gap:8px; }
.benefit-tool-scope .bc-tr-row { display:flex;justify-content:space-between;align-items:baseline;padding:5px 0;border-bottom:1px solid rgba(0,0,0,.05); }
.benefit-tool-scope .bc-tr-row:last-child { border-bottom:none; }
.benefit-tool-scope .bc-tr-lbl { font-size:11.5px;color:var(--ink-soft); }
.benefit-tool-scope .bc-tr-val { font-size:13px;font-weight:800;color:var(--ink); }
.benefit-tool-scope .bc-tr-note { font-size:11.5px;color:var(--ink-soft);margin-top:8px;line-height:1.55; }

.benefit-tool-scope .bc-cc-input { width:100%;padding:10px 13px;border:1.5px solid var(--line);border-radius:9px;font-size:12.5px;font-family:var(--font-mono);background:var(--paper-raised);margin-bottom:10px;box-sizing:border-box; }
.benefit-tool-scope .bc-cc-input:focus { outline:none;border-color:var(--bc-accent); }
.benefit-tool-scope .bc-cc-pkg { border-radius:10px;padding:11px 13px;margin-bottom:8px;border:1.5px solid; }
.benefit-tool-scope .bc-cc-pkg.cc-ok { background:#f0fdf4;border-color:#bbf7d0; }
.benefit-tool-scope .bc-cc-pkg.cc-warn { background:#fff7ed;border-color:#fed7aa; }
.benefit-tool-scope .bc-cc-pkg.cc-bad { background:#fff0f0;border-color:#fca5a5; }
.benefit-tool-scope .bc-cc-pkg-head { display:flex;align-items:center;gap:10px;margin-bottom:8px;flex-wrap:wrap; }
.benefit-tool-scope .bc-cc-status { font-size:10.5px;font-weight:800;padding:2px 10px;border-radius:20px; }
.benefit-tool-scope .bc-cc-status.ok { background:#dcfce7;color:#15803d; }
.benefit-tool-scope .bc-cc-status.bad { background:#fee2e2;color:#b91c1c; }
.benefit-tool-scope .bc-cc-status.warn { background:#fef3c7;color:#92400e; }
.benefit-tool-scope .bc-cc-pair-ok { color:#15803d;font-weight:700; }
.benefit-tool-scope .bc-cc-pair-bad { color:#b91c1c;font-weight:700; }
.benefit-tool-scope .bc-cc-rule { font-size:11px;color:var(--ink-soft);font-style:italic;margin-top:6px;padding:5px 9px;background:rgba(0,0,0,.03);border-radius:6px; }
.benefit-tool-scope .bc-cc-summary-bar { margin-top:12px;padding:12px 14px;border-radius:10px;font-size:13px;font-weight:700;display:flex;align-items:center;gap:10px; }

.benefit-tool-scope .bc-search-count { font-size:11px;font-weight:700;color:var(--ink-soft);text-transform:uppercase;letter-spacing:.5px;margin-bottom:10px; }
.benefit-tool-scope .bc-search-none { text-align:center;padding:30px 15px;color:var(--ink-soft);font-size:13px; }
.benefit-tool-scope .bc-search-scroll { max-height:600px;overflow-y:auto;padding-right:2px; }

#bcResultsSection { display:none; }
#bcResultsSection.show { display:block; }

/* ---------------- Negotiated Rates (ported from negotiated.php) ----------------
   The original was a full standalone page with its own nav/sidebar/theme-sync
   script; here it's one more Support Tools panel, so only the shell/table/
   sidebar-filter styling is kept, reusing this app's tokens instead of the
   tool's own --primary/--teal/--border variable set. */
#negotiated-rates {
  --nr-accent: var(--brand-1, var(--teal));
  --nr-accent-light: color-mix(in srgb, var(--nr-accent) 10%, var(--paper) 90%);
  font-family: var(--font-body);
  border-radius:16px;overflow:hidden;
  box-shadow:0 12px 34px rgba(0,0,0,.12), 0 2px 8px rgba(0,0,0,.06);
}
#negotiated-rates .nr-vtabs { display:flex;gap:4px;background:var(--paper);border-bottom:1px solid var(--line-soft);padding:0 16px; }
#negotiated-rates .nr-vtab { display:inline-flex;align-items:center;gap:8px;padding:12px 16px;border:none;background:none;font-family:inherit;font-size:12.5px;font-weight:700;color:var(--ink-soft);cursor:pointer;border-bottom:2.5px solid transparent;transition:all .15s; }
#negotiated-rates .nr-vtab:hover { color:var(--nr-accent); }
#negotiated-rates .nr-vtab.active { color:var(--nr-accent);border-bottom-color:var(--nr-accent); }

#negotiated-rates .nr-shell { display:flex;min-height:480px; }
#negotiated-rates .nr-sidebar { width:280px;min-width:280px;background:var(--paper);border-right:1px solid var(--line-soft); }
#negotiated-rates .nr-sb-body { display:flex;flex-direction:column;padding:16px;gap:16px;max-height:620px;overflow-y:auto; }
#negotiated-rates .nr-sb-label { font-size:10px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--ink-soft);margin-bottom:8px; }
#negotiated-rates .nr-search-input { width:100%;padding:9px 12px;border:1.5px solid var(--line);border-radius:8px;font-size:13px;font-family:inherit;outline:none;background:var(--paper);color:var(--ink);transition:border-color .2s,box-shadow .2s; }
#negotiated-rates .nr-search-input:focus { border-color:var(--nr-accent);box-shadow:0 0 0 3px var(--nr-accent-light); }

#negotiated-rates .nr-lvl-toggle { display:flex;flex-direction:column;gap:6px; }
#negotiated-rates .nr-lvl-chip { display:flex;align-items:center;gap:9px;padding:8px 10px;border:1.5px solid var(--line);border-radius:8px;cursor:pointer;transition:all .15s;user-select:none; }
#negotiated-rates .nr-lvl-chip:hover { border-color:var(--nr-accent);background:var(--nr-accent-light); }
#negotiated-rates .nr-lvl-chip input { accent-color:var(--nr-accent);width:15px;height:15px;cursor:pointer; }
#negotiated-rates .nr-lvl-chip span { font-size:12.5px;font-weight:600;color:var(--ink); }
#negotiated-rates .nr-lvl-chip.off { opacity:.5; }

#negotiated-rates .nr-cat-list { display:flex;flex-direction:column;gap:3px;max-height:320px;overflow-y:auto; }
#negotiated-rates .nr-cat-item { display:flex;align-items:center;justify-content:space-between;gap:8px;padding:8px 10px;border-radius:8px;cursor:pointer;font-size:12.5px;font-weight:600;color:var(--ink);border:1.5px solid transparent;transition:all .15s; }
#negotiated-rates .nr-cat-item:hover { background:var(--paper-raised); }
#negotiated-rates .nr-cat-item.active { background:var(--nr-accent-light);border-color:color-mix(in srgb, var(--nr-accent) 25%, transparent);color:var(--nr-accent); }
#negotiated-rates .nr-cat-item .nr-cnt { font-size:10.5px;font-weight:700;color:var(--ink-soft);background:var(--paper-raised);border-radius:20px;padding:2px 8px;font-family:var(--font-mono); }
#negotiated-rates .nr-cat-item.active .nr-cnt { background:var(--paper);color:var(--nr-accent); }

#negotiated-rates .nr-sb-note { background:var(--nr-accent-light);border:1px solid color-mix(in srgb, var(--nr-accent) 18%, transparent);border-radius:8px;padding:10px 12px;font-size:11px;color:var(--nr-accent);line-height:1.55; }

#negotiated-rates .nr-content { flex:1;padding:18px 20px;overflow-y:auto;background:var(--paper-raised); }

#negotiated-rates .nr-stats-bar { display:flex;background:var(--paper);border-radius:12px;border:1px solid var(--line-soft);overflow:hidden;margin-bottom:16px; }
#negotiated-rates .nr-stat-item { flex:1;padding:12px 16px;border-right:1px solid var(--line-soft);text-align:center; }
#negotiated-rates .nr-stat-item:last-child { border-right:none; }
#negotiated-rates .nr-stat-label { font-size:10px;text-transform:uppercase;letter-spacing:.08em;color:var(--ink-soft);font-family:var(--font-mono);margin-bottom:4px; }
#negotiated-rates .nr-stat-val { font-size:16px;font-weight:800;color:var(--ink); }

#negotiated-rates .nr-panel { background:var(--paper);border-radius:14px;border:1px solid var(--line-soft);box-shadow:0 2px 12px rgba(0,0,0,.05);overflow:hidden; }
#negotiated-rates .nr-panel-header { display:flex;align-items:center;justify-content:space-between;padding:12px 18px;background:var(--nr-accent-light);border-bottom:1px solid var(--line-soft);flex-wrap:wrap;gap:8px; }
#negotiated-rates .nr-panel-title { font-size:12px;font-weight:800;color:var(--nr-accent);text-transform:uppercase;letter-spacing:.08em; }
#negotiated-rates .nr-count { font-size:11px;color:var(--ink-soft);font-weight:600; }

#negotiated-rates .nr-wrap { overflow-x:auto; }
#negotiated-rates .nr-table { width:100%;border-collapse:collapse;font-size:12.5px; }
#negotiated-rates .nr-table thead th { padding:9px 14px;font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--ink-soft);background:var(--paper-raised);border-bottom:1px solid var(--line-soft);white-space:nowrap;font-family:var(--font-mono); }
#negotiated-rates .nr-table tbody td { padding:10px 14px;border-bottom:1px solid var(--line-soft);vertical-align:middle; }
#negotiated-rates .nr-table tbody tr:last-child td { border-bottom:none; }
#negotiated-rates .nr-table tbody tr:hover td { background:var(--paper-raised); }
#negotiated-rates .nr-cat { display:inline-flex;align-items:center;font-size:10px;font-weight:700;letter-spacing:.03em;color:var(--nr-accent);background:var(--nr-accent-light);border-radius:20px;padding:3px 9px;white-space:nowrap; }
#negotiated-rates .nr-code { font-family:var(--font-mono);font-size:11px;color:var(--ink-soft); }
#negotiated-rates .nr-name { font-weight:600;color:var(--ink); }
#negotiated-rates .nr-tariff { font-family:var(--font-mono);font-weight:700;font-size:12.5px;color:var(--ink);white-space:nowrap; }
#negotiated-rates .nr-tariff.na { color:var(--ink-soft);font-weight:400;opacity:.6; }
#negotiated-rates .nr-mech { font-size:11px;color:var(--ink-soft); }

#negotiated-rates .nr-empty { display:flex;flex-direction:column;align-items:center;justify-content:center;padding:50px 20px;text-align:center;gap:8px; }
#negotiated-rates .nr-empty h3 { font-size:14px;color:var(--ink); }
#negotiated-rates .nr-empty p { font-size:12.5px;color:var(--ink-soft);max-width:320px; }

#negotiated-rates .nr-pf-list { display:flex;flex-direction:column;gap:3px;max-height:540px;overflow-y:auto; }
#negotiated-rates .nr-pf-item { padding:9px 10px;border-radius:8px;cursor:pointer;border:1.5px solid transparent;transition:all .15s; }
#negotiated-rates .nr-pf-item:hover { background:var(--paper-raised); }
#negotiated-rates .nr-pf-item.active { background:var(--nr-accent-light);border-color:color-mix(in srgb, var(--nr-accent) 25%, transparent); }
#negotiated-rates .nr-pf-item-name { font-size:12.5px;font-weight:700;color:var(--ink);line-height:1.3; }
#negotiated-rates .nr-pf-item-meta { font-size:10.5px;color:var(--ink-soft);font-family:var(--font-mono);margin-top:2px; }
#negotiated-rates .nr-pf-hint { padding:20px 12px;text-align:center;color:var(--ink-soft);font-size:12px; }

#negotiated-rates .nr-pf-header { background:var(--paper);border-radius:14px;border:1px solid var(--line-soft);box-shadow:0 2px 12px rgba(0,0,0,.05);padding:16px 18px;margin-bottom:14px; }
#negotiated-rates .nr-pf-header-name { font-size:16px;font-weight:800;color:var(--ink);margin-bottom:6px; }
#negotiated-rates .nr-pf-header-badges { display:flex;flex-wrap:wrap;gap:7px; }
#negotiated-rates .nr-pf-badge { display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:700;color:var(--nr-accent);background:var(--nr-accent-light);border-radius:20px;padding:4px 11px;font-family:var(--font-mono); }
#negotiated-rates .nr-pf-badge.warn { color:var(--amber);background:var(--amber-bg); }

#negotiated-rates .nr-flag { display:inline-flex;align-items:center;gap:4px;font-size:10px;font-weight:700;color:var(--amber);background:var(--amber-bg);border:1px solid color-mix(in srgb, var(--amber) 40%, transparent);border-radius:20px;padding:2px 8px;white-space:nowrap; }

@media(max-width:900px){
  #negotiated-rates .nr-shell { flex-direction:column; }
  #negotiated-rates .nr-sidebar { width:100%;min-width:0;border-right:none;border-bottom:1px solid var(--line-soft); }
  #negotiated-rates .nr-stats-bar { flex-wrap:wrap; }
  #negotiated-rates .nr-stat-item { min-width:calc(50% - 1px); }
}


/* Schedule filters and shared touch layouts */
.schedule-controls{display:flex;align-items:end;gap:12px;flex-wrap:wrap;margin:12px 0}.schedule-controls label{display:flex;flex-direction:column;gap:5px;color:var(--ink-soft);font-size:11px}.schedule-controls input,.schedule-controls select{min-height:38px;padding:7px 9px;border:1px solid var(--line);border-radius:5px;background:var(--paper);color:var(--ink);font:12px var(--font-body)}.schedule-list .table-wrap{max-height:460px;overflow:auto}.ticket-log-link{cursor:pointer}.ticket-log-link:hover{background:var(--paper-raised)}
.schedule-toolbar{display:flex;align-items:end;justify-content:space-between;gap:18px;flex-wrap:wrap}.schedule-import-form{display:flex;align-items:end;gap:10px;flex-wrap:wrap}.schedule-import-form label{display:block;color:var(--ink-soft);font-size:11px}.schedule-import-form input[type=file]{display:block;min-width:210px;max-width:100%;margin-top:5px}.schedule-controls{margin-top:0}.schedule-card{width:100%;max-width:none}.schedule-table-scroll{width:100%;overflow-x:auto;margin-top:18px;border:1px solid var(--line-soft);border-radius:8px;-webkit-overflow-scrolling:touch}.schedule-grid-table{width:100%;min-width:1120px;border-collapse:collapse;background:var(--paper)}.schedule-grid-table th,.schedule-grid-table td{min-width:125px;padding:11px 12px;text-align:center;border:1px solid var(--line-soft);white-space:nowrap}.schedule-grid-table thead th{position:sticky;top:0;z-index:2;background:#4b78b5;color:#fff;font-size:15px;font-weight:700}.schedule-grid-table thead th:first-child{left:0;z-index:3;background:#263c68}.schedule-grid-table .schedule-week-row th{min-width:0;background:#263c68;color:#fff;font-size:14px;letter-spacing:.02em}.schedule-grid-table .schedule-date-cell{position:sticky;left:0;z-index:1;min-width:155px;background:#e8eef9;text-align:left;font-weight:700}.schedule-shift{display:block;padding:6px 7px;border-radius:4px;font-size:13px}.schedule-shift.on{background:#e0ebfa;color:#263c68}.schedule-shift.off{background:#f1f1f1;color:#888}
@media(max-width:720px){
  .schedule-controls{align-items:stretch;flex-direction:column;width:100%}.schedule-controls label,.schedule-controls input,.schedule-controls select{width:100%}.schedule-import-form{width:100%;align-items:stretch;flex-direction:column}.schedule-import-form .btn{width:100%}.schedule-grid-table{min-width:1000px}.schedule-grid-table th,.schedule-grid-table td{padding:8px 9px}
  .topbar{align-items:flex-start;gap:10px}.topbar h1{font-size:22px}.topbar p{font-size:12px;line-height:1.5}
  .table-wrap{max-width:100%;overflow-x:auto;-webkit-overflow-scrolling:touch}.table-wrap table{min-width:640px}
  .modal-overlay{padding:8px;align-items:flex-end}.modal-card{width:100%;max-height:94dvh;overflow:auto;border-radius:14px 14px 8px 8px}.modal-foot{position:sticky;bottom:0;background:var(--paper);flex-wrap:wrap;gap:7px}.modal-foot .btn{flex:1;min-width:120px}
  input,select,textarea,button{scroll-margin-bottom:18px}input,select,textarea{font-size:16px!important}
  .settings-grid{grid-template-columns:minmax(0,1fr)}.user-form{grid-template-columns:minmax(0,1fr)}
}
@media(max-width:420px){.kpi-grid{grid-template-columns:1fr 1fr}.main-content{padding-left:10px;padding-right:10px}.card{padding:14px}.nav-item{min-height:44px}}

/* Work schedule planner */
.schedule-view{max-width:100%;overflow:hidden}
.schedule-hero{display:flex;align-items:center;justify-content:space-between;gap:24px;min-height:190px;padding:30px 36px;margin:0 0 16px;border-radius:14px;background:linear-gradient(115deg,var(--brand-deep),var(--brand-1));color:#fff;position:relative;overflow:hidden}
.schedule-hero:after{content:"";position:absolute;width:410px;height:410px;right:8%;top:-270px;border:1px solid rgba(255,255,255,.13);border-radius:50%;box-shadow:0 0 0 34px rgba(255,255,255,.035),0 0 0 70px rgba(255,255,255,.025)}
.schedule-hero-copy{position:relative;z-index:1;max-width:690px}.schedule-eyebrow{display:block;font:600 10px var(--font-mono);letter-spacing:.15em;color:var(--ink-soft)}
.schedule-hero .schedule-eyebrow{color:#b8ddd4}.schedule-hero h1{margin:9px 0 5px;color:#fff;font-size:30px;letter-spacing:-.035em}.schedule-hero p{margin:0;color:rgba(255,255,255,.78);font-size:13px;line-height:1.6}
.schedule-hero-mark{width:96px;height:96px;display:flex;align-items:end;justify-content:center;gap:5px;padding:17px;border:1px solid rgba(255,255,255,.26);border-radius:28px;background:rgba(255,255,255,.08);transform:rotate(3deg);position:relative;z-index:1}
.schedule-hero-mark span{position:absolute;top:9px;left:15px;font:600 9px var(--font-mono);color:#d3eee7}.schedule-hero-mark i{display:block;width:5px;border-radius:8px 8px 2px 2px;background:#d2eee4}.schedule-hero-mark i:nth-of-type(1){height:23px}.schedule-hero-mark i:nth-of-type(2){height:35px}.schedule-hero-mark i:nth-of-type(3){height:28px}.schedule-hero-mark i:nth-of-type(4){height:43px}.schedule-hero-mark i:nth-of-type(5){height:32px}.schedule-hero-mark i:nth-of-type(6){height:48px}.schedule-hero-mark i:nth-of-type(7){height:39px}
.schedule-stat-row{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:0 0 16px}.schedule-stat{min-height:76px;display:flex;align-items:center;gap:12px;padding:13px 15px;border:1px solid var(--line-soft);border-radius:10px;background:var(--paper);box-shadow:0 2px 8px rgba(16,38,31,.035)}.schedule-stat-icon{width:38px;height:38px;flex:0 0 38px;display:grid;place-items:center;border-radius:11px;background:color-mix(in srgb,var(--teal) 12%,var(--paper));color:var(--teal);font:700 13px var(--font-mono)}.schedule-stat-icon.is-teal{color:var(--green);background:var(--green-bg)}.schedule-stat-icon.is-amber{color:var(--amber);background:var(--amber-bg)}.schedule-stat-icon.is-blue{color:var(--blue);background:var(--blue-bg)}.schedule-stat b,.schedule-stat small{display:block}.schedule-stat b{font-size:12px;color:var(--ink)}.schedule-stat small{margin-top:3px;font-size:10px;color:var(--ink-soft)}
.schedule-workspace{overflow:hidden;border:1px solid var(--line-soft);border-radius:12px;background:var(--paper);box-shadow:0 3px 14px rgba(16,38,31,.04)}.schedule-toolbar{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:21px 22px 17px;border-bottom:1px solid var(--line-soft)}.schedule-toolbar-heading h2{margin:5px 0 3px;color:var(--ink);font-size:18px;letter-spacing:-.02em}.schedule-toolbar-heading p{margin:0;color:var(--ink-soft);font-size:11px}.schedule-actions{display:flex;align-items:center;justify-content:flex-end;gap:8px;flex-wrap:wrap}.schedule-actions>.btn,.schedule-import-form>.btn{min-height:38px;border-radius:7px;font-size:11px;font-weight:600}.schedule-actions .schedule-import-trigger{background:var(--paper);border-color:var(--line);color:var(--ink)}.schedule-import-form{align-items:center;gap:7px}.schedule-import-form input[type=file]{max-width:260px;margin:0;font-size:11px;color:var(--ink-soft)}.schedule-filters-row{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;padding:13px 22px;border-bottom:1px solid var(--line-soft);background:color-mix(in srgb,var(--paper-raised) 74%,var(--line-soft))}.schedule-week-nav{display:flex;align-items:center;gap:5px}.schedule-icon-btn,.schedule-today-btn{height:34px;border:1px solid var(--line);border-radius:7px;background:var(--paper);color:var(--ink);cursor:pointer}.schedule-icon-btn{width:34px;font-size:21px;line-height:1}.schedule-today-btn{padding:0 11px;font-size:10px;font-weight:600}.schedule-icon-btn:hover,.schedule-today-btn:hover{border-color:var(--teal);color:var(--teal)}.schedule-icon-btn:disabled,.schedule-today-btn:disabled{opacity:.45;cursor:not-allowed}.schedule-filter-fields{display:flex;align-items:end;gap:9px}.schedule-filter-fields label{display:flex;flex-direction:column;gap:4px;color:var(--ink-soft);font-size:9px;font-weight:600;letter-spacing:.03em}.schedule-filter-fields input,.schedule-filter-fields select{height:34px;min-width:135px;padding:0 8px;border:1px solid var(--line);border-radius:7px;background:var(--paper);color:var(--ink);font:11px var(--font-body)}.schedule-filter-fields select{min-width:145px}.schedule-date-dash{padding:0 0 9px;color:var(--ink-soft);font-size:10px}.schedule-editor-hint{align-items:center;gap:5px;color:var(--ink-soft);font-size:10px}.schedule-editor-hint:before{content:"";width:7px;height:7px;border-radius:50%;background:var(--green)}
.schedule-list{min-height:250px}.schedule-table-scroll{width:100%;max-height:calc(100vh - 400px);min-height:250px;margin:0;overflow:auto;border:0;border-radius:0;-webkit-overflow-scrolling:touch}.schedule-grid-table{width:100%;min-width:1190px;border-collapse:separate;border-spacing:0;background:var(--paper)}.schedule-grid-table th,.schedule-grid-table td{min-width:135px;height:58px;padding:8px 10px;text-align:center;border:0;border-right:1px solid var(--line-soft);border-bottom:1px solid var(--line-soft);white-space:nowrap}.schedule-grid-table thead th{position:sticky;top:0;z-index:4;height:58px;background:var(--paper);color:var(--ink-soft);font-size:10px;font-weight:600;letter-spacing:.04em}.schedule-grid-table thead th:first-child{left:0;z-index:6;min-width:150px;text-align:left;background:var(--paper)}.schedule-grid-table thead th:not(:first-child)>span:last-child{display:block;margin-top:4px;color:var(--ink);font-size:11px;letter-spacing:0}.schedule-person-initial{width:23px;height:23px;margin:0 auto;display:grid;place-items:center;border-radius:50%;background:color-mix(in srgb,var(--teal) 12%,var(--paper));color:var(--teal);font-size:10px;font-weight:700;letter-spacing:0}.schedule-week-row th{position:sticky;left:0;z-index:3;height:36px;padding:6px 14px!important;background:color-mix(in srgb,var(--teal) 8%,var(--paper));color:var(--teal);text-align:left!important;font-size:10px;letter-spacing:.01em}.schedule-week-row th span{display:inline-block;margin-right:9px;color:var(--ink-soft);font:600 9px var(--font-mono);letter-spacing:.1em}.schedule-date-cell{position:sticky;left:0;z-index:2;min-width:150px!important;background:var(--paper);text-align:left!important}.schedule-date-cell span,.schedule-date-cell b,.schedule-date-cell small{display:inline-block;vertical-align:middle}.schedule-date-cell span{width:37px;color:var(--ink-soft);font-size:10px;text-transform:uppercase}.schedule-date-cell b{color:var(--ink);font:600 19px var(--font-mono)}.schedule-date-cell small{margin-left:4px;color:var(--ink-soft);font-size:10px}.schedule-date-cell em{display:inline-block;margin-left:7px;padding:3px 5px;border-radius:10px;background:var(--green-bg);color:var(--green);font-size:8px;font-style:normal;font-weight:700;text-transform:uppercase}.schedule-day-row:hover td,.schedule-day-row:hover .schedule-date-cell{background:color-mix(in srgb,var(--teal) 3%,var(--paper))}.schedule-day-row.is-weekend .schedule-date-cell{background:color-mix(in srgb,var(--blue) 5%,var(--paper))}.schedule-day-row.is-today .schedule-date-cell{box-shadow:inset 3px 0 0 var(--teal)}.schedule-shift{display:inline-flex;align-items:center;gap:7px;min-height:30px;padding:5px 10px;border:1px solid transparent;border-radius:7px;font-size:10px;font-weight:600}.schedule-shift i{width:6px;height:6px;border-radius:50%;background:currentColor}.schedule-shift.is-on{background:var(--green-bg);color:var(--green)}.schedule-shift.is-off{background:color-mix(in srgb,var(--line-soft) 66%,var(--paper));color:var(--ink-soft)}.schedule-shift.is-empty{background:transparent;color:color-mix(in srgb,var(--ink-soft) 65%,transparent);font-weight:400}.schedule-edit-cell{background:color-mix(in srgb,var(--teal) 3%,var(--paper))}.schedule-cell-select{width:100%;max-width:154px;height:34px;padding:0 8px;border:1px solid var(--line);border-radius:7px;background:var(--paper);color:var(--ink);font:10px var(--font-body);cursor:pointer}.schedule-cell-select.is-set{border-color:color-mix(in srgb,var(--green) 40%,var(--line));background:var(--green-bg);color:var(--green);font-weight:600}.schedule-cell-select.is-off{border-color:var(--line);background:color-mix(in srgb,var(--line-soft) 70%,var(--paper));color:var(--ink-soft)}.schedule-editor-footer{display:flex;justify-content:space-between;gap:12px;padding:12px 18px;color:var(--ink-soft);font-size:10px}.schedule-editor-footer b{color:var(--amber);font-weight:600}.schedule-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;min-height:220px;padding:30px;text-align:center}.schedule-empty b{color:var(--ink);font-size:14px}.schedule-empty span,.schedule-empty-inline{color:var(--ink-soft);font-size:11px}.schedule-empty-inline{padding:14px 20px;text-align:center;border-top:1px solid var(--line-soft)}
@media(max-width:900px){.schedule-stat-row{grid-template-columns:repeat(2,minmax(0,1fr))}.schedule-toolbar{align-items:flex-start;flex-direction:column}.schedule-actions{justify-content:flex-start}.schedule-table-scroll{max-height:calc(100vh - 430px)}}
@media(max-width:600px){.schedule-hero{min-height:155px;padding:22px 20px;border-radius:11px}.schedule-hero h1{font-size:24px}.schedule-hero p{max-width:440px;font-size:11px}.schedule-hero-mark{width:66px;height:66px;padding:10px;border-radius:20px}.schedule-hero-mark i{width:4px}.schedule-hero-mark i:nth-of-type(1){height:15px}.schedule-hero-mark i:nth-of-type(2){height:22px}.schedule-hero-mark i:nth-of-type(3){height:18px}.schedule-hero-mark i:nth-of-type(4){height:27px}.schedule-hero-mark i:nth-of-type(5){height:20px}.schedule-hero-mark i:nth-of-type(6){height:31px}.schedule-hero-mark i:nth-of-type(7){height:25px}.schedule-stat-row{gap:8px}.schedule-stat{min-height:64px;padding:9px}.schedule-stat-icon{width:31px;height:31px;flex-basis:31px;border-radius:9px;font-size:11px}.schedule-stat b{font-size:10px}.schedule-stat small{font-size:9px}.schedule-toolbar{padding:16px}.schedule-actions{width:100%}.schedule-actions>.btn{flex:1}.schedule-import-form{width:100%;align-items:stretch;flex-direction:column}.schedule-import-form input[type=file]{max-width:100%;width:100%}.schedule-filters-row{align-items:flex-start;padding:12px 14px}.schedule-filter-fields{width:100%;display:grid;grid-template-columns:1fr auto 1fr;gap:7px}.schedule-filter-fields label{min-width:0}.schedule-filter-fields label input{width:100%;min-width:0}.schedule-filter-fields .schedule-view-filter{grid-column:1/-1}.schedule-filter-fields select{width:100%}.schedule-date-dash{padding-bottom:9px}.schedule-editor-hint{width:100%}.schedule-table-scroll{max-height:calc(100dvh - 390px)}.schedule-grid-table{min-width:1180px}.schedule-grid-table th,.schedule-grid-table td{min-width:130px;height:52px;padding:6px}.schedule-editor-footer{flex-direction:column}.schedule-workspace{border-radius:10px}}
.schedule-legend{display:flex;align-items:center;gap:15px;padding:11px 22px 0;color:var(--ink-soft);font-size:9px}.schedule-legend span{display:inline-flex;align-items:center;gap:6px}.schedule-legend i{width:8px;height:8px;border-radius:50%;background:var(--green)}.schedule-legend i.is-off{background:var(--ink-soft)}.schedule-legend i.is-empty{border:1px solid var(--line);background:transparent}.schedule-legend small{margin-left:auto;font-size:9px;color:var(--ink-soft)}
.schedule-shift.is-on.shift-morning,.schedule-cell-select.is-set.shift-morning{--shift-color:var(--blue)}.schedule-shift.is-on.shift-day,.schedule-cell-select.is-set.shift-day{--shift-color:var(--teal)}.schedule-shift.is-on.shift-late,.schedule-cell-select.is-set.shift-late{--shift-color:var(--amber)}.schedule-shift.is-on.shift-custom,.schedule-cell-select.is-set.shift-custom{--shift-color:var(--red)}.schedule-shift.is-on.shift-morning,.schedule-shift.is-on.shift-day,.schedule-shift.is-on.shift-late,.schedule-shift.is-on.shift-custom,.schedule-cell-select.is-set.shift-morning,.schedule-cell-select.is-set.shift-day,.schedule-cell-select.is-set.shift-late,.schedule-cell-select.is-set.shift-custom{background:color-mix(in srgb,var(--shift-color) 14%,var(--paper));color:var(--shift-color);border-color:color-mix(in srgb,var(--shift-color) 28%,var(--line-soft))}.schedule-shift.is-on.shift-morning i,.schedule-shift.is-on.shift-day i,.schedule-shift.is-on.shift-late i,.schedule-shift.is-on.shift-custom i{background:currentColor}
@media(max-width:600px){.schedule-legend{gap:10px;padding:10px 14px 0;flex-wrap:wrap}.schedule-legend small{width:100%;margin:0}}

/* Work schedule readability: larger type and touch targets while preserving
   the existing wide, scrollable roster grid on smaller screens. */
.schedule-hero .schedule-eyebrow{font-size:12px}
.schedule-hero h1{font-size:36px}
.schedule-hero p{font-size:16px}
.schedule-stat-icon{width:44px;height:44px;flex-basis:44px;font-size:16px}
.schedule-stat b{font-size:14px}
.schedule-stat small{font-size:12px}
.schedule-toolbar-heading .schedule-eyebrow{font-size:11px}
.schedule-toolbar-heading h2{font-size:22px}
.schedule-toolbar-heading p{font-size:13px}
.schedule-actions>.btn,.schedule-import-form>.btn{min-height:42px;font-size:13px}
.schedule-filter-fields label{font-size:11px}
.schedule-filter-fields input,.schedule-filter-fields select{height:40px;font-size:13px}
.schedule-date-dash{font-size:12px}
.schedule-legend{font-size:12px}
.schedule-legend small{font-size:11px}
.schedule-grid-table th,.schedule-grid-table td{height:64px}
.schedule-grid-table thead th{font-size:12px}
.schedule-grid-table thead th:not(:first-child)>span:last-child{font-size:13px}
.schedule-person-initial{width:27px;height:27px;font-size:12px}
.schedule-week-row th{height:40px;font-size:13px}
.schedule-week-row th span{font-size:10px}
.schedule-date-cell{min-width:160px!important}
.schedule-date-cell span{width:42px;font-size:12px}
.schedule-date-cell b{font-size:22px}
.schedule-date-cell small{font-size:12px}
.schedule-date-cell em{font-size:9px}
.schedule-shift{min-height:36px;padding:6px 10px;font-size:13px;gap:8px}
.schedule-shift i{width:7px;height:7px}
.schedule-cell-select{height:40px;font-size:12px}
.schedule-editor-footer{font-size:12px}
.schedule-empty b{font-size:16px}
.schedule-empty span,.schedule-empty-inline{font-size:13px}
@media(max-width:600px){
  .schedule-hero h1{font-size:29px}
  .schedule-hero p{font-size:13px}
  .schedule-stat-icon{width:36px;height:36px;flex-basis:36px;font-size:13px}
  .schedule-stat b{font-size:11px}
  .schedule-stat small{font-size:10px}
  .schedule-toolbar-heading h2{font-size:20px}
  .schedule-filter-fields label{font-size:10px}
  .schedule-filter-fields input,.schedule-filter-fields select{font-size:12px}
  .schedule-grid-table th,.schedule-grid-table td{height:58px}
  .schedule-grid-table thead th:not(:first-child)>span:last-child{font-size:12px}
  .schedule-shift{font-size:12px}
}

/* Phone layout: keep the app content full-width and put navigation in the
   existing drawer. These final rules also guard against later feature styles
   accidentally restoring the desktop sidebar width. */
@media (max-width: 860px) {
  html, body { width:100%; min-width:0; overflow-x:hidden; }
  .shell { display:block; width:100%; min-height:100dvh; overflow-x:clip; }
  .mobile-topbar { width:100%; min-height:56px; }
  .sidebar {
    display:flex; position:fixed; inset:0 auto 0 0; height:100dvh;
    width:min(300px, 86vw); max-width:86vw; z-index:200;
    transform:translate3d(-105%,0,0); overflow-y:auto; overscroll-behavior:contain;
  }
  .sidebar.open { transform:translate3d(0,0,0); }
  .main { display:block; width:100%; max-width:100%; min-width:0; margin:0 !important; padding:18px 16px calc(32px + env(safe-area-inset-bottom, 0px)); }
  .main-content, .view, .topbar, .card, .status-dash, .schedule-view { width:100%; max-width:100%; min-width:0; }
  .dash-grid, .dash-grid-3, .two-col, .status-grid-2 { min-width:0; }
  .topbar { flex-wrap:wrap; }
  .topbar-actions, .filters, .schedule-actions { max-width:100%; flex-wrap:wrap; }
  .filters .field { min-width:min(100%, 150px); }
  .table-wrap, .schedule-table-scroll { max-width:100%; overflow-x:auto; -webkit-overflow-scrolling:touch; }
  canvas, svg { max-width:100%; }
}
@media (max-width: 480px) {
  .main { padding:14px 12px calc(28px + env(safe-area-inset-bottom, 0px)); }
  .topbar h1 { font-size:22px; }
  .kpi-grid { grid-template-columns:repeat(2,minmax(0,1fr)); gap:8px; }
  .kpi-card, .kpi-tile { min-width:0; overflow-wrap:anywhere; }
  .btn, button { min-height:40px; }
  .login-screen { min-height:100dvh; padding:12px; }
  .login-layout { gap:16px; }
  .login-intro h1 { font-size:clamp(30px, 9vw, 36px); line-height:1.08; }
  .login-intro p { margin-top:12px; }
  .login-card { padding:18px; }
}

/* Today's planned attendance */
.schedule-presence{margin:0 0 16px;padding:20px;border:1px solid var(--line-soft);border-radius:12px;background:var(--paper);box-shadow:0 3px 14px rgba(16,38,31,.04)}
.schedule-presence-heading h2{margin:5px 0 3px;color:var(--ink);font-size:18px;letter-spacing:-.02em}
.schedule-presence-heading p{margin:0 0 14px;color:var(--ink-soft);font-size:11px}
.schedule-presence-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:9px}
.schedule-presence-group{min-width:0;padding:11px;border:1px solid var(--line-soft);border-radius:9px;background:var(--paper-raised)}
.schedule-presence-group h3{display:flex;align-items:center;justify-content:space-between;gap:6px;margin:0 0 8px;color:var(--ink);font-size:11px}
.schedule-presence-group h3 span{display:grid;place-items:center;min-width:22px;height:22px;padding:0 5px;border-radius:12px;background:var(--paper);color:var(--teal);font:600 10px var(--font-mono)}
.schedule-presence-person{display:flex;flex-direction:column;gap:2px;padding:7px 0;border-top:1px solid var(--line-soft)}
.schedule-presence-person b{color:var(--ink);font-size:11px}
.schedule-presence-person small,.schedule-presence-empty{margin:0;color:var(--ink-soft);font-size:9px}
.schedule-presence-group.is-home{box-shadow:inset 0 2px 0 var(--green)}
.schedule-presence-group.is-site{box-shadow:inset 0 2px 0 var(--blue)}
.schedule-presence-group.is-other{box-shadow:inset 0 2px 0 var(--amber)}
.schedule-range-title-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.schedule-range-title-row h2{margin:5px 0 3px}
.schedule-presence-trigger{min-height:28px;padding:4px 9px;border:1px solid var(--line);border-radius:6px;background:var(--paper);color:var(--teal);font:600 10px var(--font-body);cursor:pointer}
.schedule-presence-trigger:hover{border-color:var(--teal);background:color-mix(in srgb,var(--teal) 5%,var(--paper))}
.schedule-presence-dialog{width:min(1100px,calc(100% - 28px));max-width:1100px;max-height:90vh;padding:0;border:0;border-radius:12px;background:transparent;overflow:auto}
.schedule-presence-dialog::backdrop{background:rgba(14,27,25,.48);backdrop-filter:blur(2px)}
.schedule-presence-dialog .schedule-presence{margin:0;box-shadow:0 18px 60px rgba(0,0,0,.25)}
.schedule-presence-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:14px}
.schedule-presence-close{width:32px;height:32px;flex:0 0 32px;border:1px solid var(--line);border-radius:7px;background:var(--paper);color:var(--ink-soft);font-size:21px;line-height:1;cursor:pointer}
.schedule-presence-close:hover{border-color:var(--teal);color:var(--teal)}
@media(max-width:1100px){.schedule-presence-grid{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media(max-width:600px){.schedule-presence{padding:14px}.schedule-presence-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.schedule-presence-group{padding:9px}.schedule-presence-group h3{font-size:10px}.schedule-range-title-row{gap:6px}.schedule-presence-dialog{max-height:94vh}}

/* Attendance opens as a compact team snapshot without shifting the roster. */
.schedule-presence-dialog{width:min(1000px,calc(100% - 28px));max-width:1000px;max-height:92vh;margin:auto;padding:0;border:0;border-radius:22px;background:transparent;overflow:auto}
.schedule-presence-dialog::backdrop{background:rgba(8,18,35,.68);backdrop-filter:blur(5px)}
.schedule-presence-shell{overflow:hidden;border:1px solid rgba(255,255,255,.7);border-radius:22px;background:#f7f9fc;box-shadow:0 28px 90px rgba(7,20,48,.32)}
.schedule-presence-header{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;padding:28px 32px 24px;background:radial-gradient(circle at 90% 0%,rgba(255,255,255,.18),transparent 30%),linear-gradient(125deg,#14284b,#234b70 58%,#167864);color:#fff}
.schedule-presence-kicker{display:block;margin-bottom:9px;color:#b9e5dc;font:700 10px var(--font-mono);letter-spacing:.18em}
.schedule-presence-header h2{margin:0;color:#fff;font-size:clamp(22px,3vw,30px);letter-spacing:-.04em}
.schedule-presence-subtitle{margin:8px 0 0;color:rgba(255,255,255,.78);font-size:13px}
.schedule-presence-date-controls{display:flex;align-items:center;gap:7px;margin-top:16px}
.schedule-presence-date-controls button,.schedule-presence-date-controls input{height:34px;border:1px solid rgba(255,255,255,.3);border-radius:10px;background:rgba(255,255,255,.12);color:#fff;font:600 11px var(--font-body)}
.schedule-presence-date-controls button{min-width:34px;padding:0 10px;cursor:pointer}
.schedule-presence-date-controls button:hover{background:rgba(255,255,255,.24)}
.schedule-presence-date-controls input{padding:0 9px;color-scheme:dark}
.schedule-presence-date-controls input::-webkit-calendar-picker-indicator{filter:invert(1);cursor:pointer}
.schedule-presence-close{width:38px;height:38px;flex:0 0 38px;border:1px solid rgba(255,255,255,.3);border-radius:12px;background:rgba(255,255,255,.12);color:#fff;font-size:25px;line-height:1;cursor:pointer;transition:background .18s,transform .18s}
.schedule-presence-close:hover{transform:rotate(90deg);background:rgba(255,255,255,.24)}
.schedule-presence-summary{display:flex;flex-wrap:wrap;gap:10px;padding:18px 28px 4px}
.schedule-presence-summary span{display:inline-flex;align-items:center;gap:7px;padding:8px 12px;border:1px solid #e3eaf0;border-radius:999px;background:#fff;color:#536276;font-size:11px}
.schedule-presence-summary b{color:#173553;font:700 13px var(--font-mono)}
.schedule-presence-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:13px;padding:16px 28px 22px}
.schedule-presence-group{min-width:0;padding:15px;border:1px solid #e4eaf0;border-radius:15px;background:#fff;box-shadow:0 5px 16px rgba(20,40,75,.045)}
.schedule-presence-group header{display:flex;align-items:center;gap:9px;margin-bottom:10px}
.schedule-presence-icon{display:grid;place-items:center;width:31px;height:31px;flex:0 0 31px;border-radius:10px;background:#edf3f7;color:#375c74;font-size:13px;font-weight:800}
.schedule-presence-group h3{flex:1;margin:0;color:#1e2d40;font-size:13px;font-weight:750}
.schedule-presence-count{display:grid;place-items:center;min-width:27px;height:27px;padding:0 7px;border-radius:99px;background:#f0f4f7;color:#23435e;font:700 11px var(--font-mono)}
.schedule-presence-people{display:grid;grid-template-columns:1fr;gap:0}
.schedule-presence-person{display:flex;align-items:center;gap:10px;min-width:0;padding:10px 2px;border-top:1px solid #edf0f3}
.schedule-presence-avatar{display:grid;place-items:center;width:34px;height:34px;flex:0 0 34px;border-radius:12px;background:#eef3f8;color:#294e70;font-size:10px;font-weight:800}
.schedule-presence-person .avatar{width:42px;height:42px;flex:0 0 42px;border:2px solid #fff;border-radius:50%;box-shadow:0 0 0 1px #dce5ec,0 3px 9px rgba(24,47,69,.12);font-size:11px}
.schedule-presence-person-copy{display:grid;min-width:0;gap:3px}
.schedule-presence-person b{overflow:hidden;color:#243248;font-size:11px;text-overflow:ellipsis;white-space:nowrap}
.schedule-presence-person small,.schedule-presence-empty{margin:0;color:#718096;font-size:10px}
.schedule-presence-empty{padding:7px 2px}
.schedule-presence-group.is-home{border-top:3px solid #32866c}.schedule-presence-group.is-home .schedule-presence-icon{background:#e4f4ed;color:#24765c}.schedule-presence-group.is-home .schedule-presence-count{background:#e8f5ef;color:#24765c}
.schedule-presence-group.is-site{grid-column:span 2;border-top:3px solid #47789d}.schedule-presence-group.is-site .schedule-presence-icon{background:#e9f1f8;color:#315e80}.schedule-presence-group.is-site .schedule-presence-count{background:#eaf1f7;color:#315e80}.schedule-presence-group.is-site .schedule-presence-people{grid-template-columns:repeat(2,minmax(0,1fr));column-gap:18px}
.schedule-presence-group.is-other{border-top:3px solid #d38b35}.schedule-presence-group.is-other .schedule-presence-icon{background:#fff3e1;color:#a5691c}
.schedule-presence-group.is-off .schedule-presence-icon,.schedule-presence-group.is-unassigned .schedule-presence-icon{background:#f0f2f5;color:#778294}
.schedule-presence-footer{padding:13px 28px 18px;border-top:1px solid #e7ecf1;color:#778396;font-size:10px}
@media(max-width:760px){.schedule-presence-grid{grid-template-columns:repeat(2,minmax(0,1fr));padding:14px 18px 18px}.schedule-presence-group.is-site{grid-column:span 2}.schedule-presence-header{padding:23px 22px 20px}.schedule-presence-summary{padding:15px 18px 2px}}
@media(max-width:520px){.schedule-presence-dialog{width:calc(100% - 18px);max-height:94vh;border-radius:17px}.schedule-presence-shell{border-radius:17px}.schedule-presence-header{padding:20px 17px}.schedule-presence-kicker{font-size:8px}.schedule-presence-header h2{font-size:21px}.schedule-presence-subtitle{font-size:11px}.schedule-presence-grid{grid-template-columns:1fr;padding:12px 14px 16px;gap:9px}.schedule-presence-group.is-site{grid-column:auto}.schedule-presence-group.is-site .schedule-presence-people{grid-template-columns:1fr}.schedule-presence-summary{gap:6px;padding:12px 14px 0}.schedule-presence-summary span{padding:7px 9px;font-size:9px}.schedule-presence-footer{padding:11px 16px;font-size:9px}.schedule-range-title-row{gap:6px}}
#view-dashboard{--dash-surface:var(--paper-raised);--dash-warm:color-mix(in srgb,var(--paper) 96%,#d9c5a3);--dash-line:color-mix(in srgb,var(--line) 80%,#dac9aa);--dash-muted:var(--ink-soft);}
#view-dashboard .dashboard-redesign{margin:-6px -6px 26px;padding:0 0 22px;color:var(--ink);}
#view-dashboard .dashboard-topline{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:0 2px 14px;margin-bottom:16px;border-bottom:1px solid var(--dash-line);}
#view-dashboard .dashboard-topline>div:first-child{display:flex;align-items:baseline;gap:10px;min-width:0;}
#view-dashboard .dashboard-topline strong{font-size:16px;font-weight:650;}
#view-dashboard .dashboard-topline span{font-size:12px;color:var(--dash-muted);}
#view-dashboard .dashboard-top-actions{display:flex;gap:8px;align-items:center;}
#view-dashboard .dashboard-welcome{display:flex;justify-content:space-between;align-items:center;gap:20px;padding:18px 20px;background:var(--dash-warm);border:1px solid var(--dash-line);border-radius:17px;}
#view-dashboard .dashboard-welcome-copy{min-width:0;}
#view-dashboard .dashboard-eyebrow{display:block;color:var(--dash-muted);font-size:12px;text-transform:uppercase;letter-spacing:.08em;margin-bottom:3px;}
#view-dashboard .dashboard-welcome h1{margin:0;font-size:clamp(22px,2.2vw,30px);line-height:1.25;letter-spacing:-.035em;}
#view-dashboard .dashboard-welcome h1 span{color:var(--user-accent,var(--brand-1));}
:root[data-theme="dark"] #view-dashboard .dashboard-welcome h1 span{color:#fff;}
@media(prefers-color-scheme:dark){:root:not([data-theme="light"]) #view-dashboard .dashboard-welcome h1 span{color:#fff;}}
#view-dashboard .dashboard-welcome h1 i{font-size:.75em;font-style:normal;}
#view-dashboard .dashboard-welcome p{margin:4px 0 0;color:var(--dash-muted);font-size:14px;}
#view-dashboard .dashboard-range-controls,#view-dashboard .dashboard-analytics-range{display:flex;align-items:end;gap:8px;flex-wrap:wrap;}
#view-dashboard .dashboard-range-controls label,#view-dashboard .dashboard-analytics-range label{display:grid;gap:3px;color:var(--dash-muted);font-size:10px;}
#view-dashboard .dashboard-range-controls input,#view-dashboard .dashboard-analytics-range input{min-height:34px;width:132px;padding:5px 8px;border:1px solid var(--dash-line);border-radius:8px;background:var(--dash-surface);color:var(--ink);font:inherit;font-size:11px;}
#view-dashboard .dashboard-range-controls>span,#view-dashboard .dashboard-analytics-range>span{padding-bottom:7px;color:var(--dash-muted);font-size:11px;}
#view-dashboard .dashboard-report-banner{display:flex;align-items:center;gap:12px;width:100%;margin:12px 0 16px;padding:11px 14px;text-align:left;background:var(--dash-surface);color:var(--ink);border:1px solid var(--dash-line);border-radius:13px;cursor:pointer;}
#view-dashboard .dashboard-report-banner:hover{border-color:#bcaeff;box-shadow:0 4px 14px rgba(53,42,20,.06);}
#view-dashboard .dashboard-banner-icon,.action-icon{display:grid;place-items:center;width:34px;height:34px;flex:none;border-radius:10px;background:#f0eaff;color:#8755ef;font-size:17px;}
#view-dashboard .dashboard-banner-copy{display:grid;gap:1px;flex:1;}
#view-dashboard .dashboard-banner-copy b{font-size:13.5px;}
#view-dashboard .dashboard-banner-copy small{color:var(--dash-muted);font-size:12.5px;}
#view-dashboard .dashboard-banner-cta,#view-dashboard .dashboard-text-link{color:#3867d6;font-size:11px;font-weight:600;white-space:nowrap;}
#view-dashboard .dashboard-work-grid{display:grid;grid-template-columns:minmax(155px,.85fr) minmax(130px,.72fr) minmax(210px,1.2fr) minmax(330px,1.8fr);gap:12px;align-items:stretch;}
#view-dashboard .dashboard-panel{min-width:0;padding:15px;background:var(--dash-surface);border:1px solid var(--dash-line);border-radius:15px;box-shadow:0 2px 5px rgba(52,42,24,.025);}
#view-dashboard .dashboard-panel-heading{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:13px;}
#view-dashboard .dashboard-panel-heading h2{margin:0;font-size:15.5px;font-weight:650;letter-spacing:-.015em;}
#view-dashboard .dashboard-panel-heading>span{color:var(--dash-muted);font-size:11.5px;}
#view-dashboard .dashboard-text-link{padding:2px 0;border:0;background:none;cursor:pointer;}
#view-dashboard .dashboard-total-block{display:grid;justify-items:center;gap:0;padding:13px 0 15px;}
#view-dashboard .dashboard-total-block strong{font-size:28px;font-weight:650;line-height:1.15;}
#view-dashboard .dashboard-total-block span{color:var(--dash-muted);font-size:10.5px;text-transform:uppercase;letter-spacing:.11em;}
#view-dashboard .dashboard-status-list{display:grid;gap:7px;}
#view-dashboard .dashboard-status-list>div{display:flex;align-items:center;gap:7px;font-size:12px;color:var(--dash-muted);}
#view-dashboard .dashboard-status-list b{margin-left:auto;color:var(--ink);font-weight:600;}
#view-dashboard .status-dot{width:7px;height:7px;border-radius:50%;background:#9b65ed;}
#view-dashboard .status-dot.pending{background:#a65ce8;}#view-dashboard .status-dot.progress{background:#e89b30;}#view-dashboard .status-dot.resolved{background:#21b77c;}
#view-dashboard .dashboard-mini-stats{display:grid;gap:12px;}
#view-dashboard .dashboard-mini-card{position:relative;display:grid;justify-items:start;align-content:start;gap:2px;width:100%;text-align:left;color:var(--ink);cursor:pointer;}
#view-dashboard .dashboard-mini-card:hover{border-color:#c8b6f5;transform:translateY(-1px);}
#view-dashboard .dashboard-mini-card small{margin-top:3px;color:var(--dash-muted);font-size:10.5px;text-transform:uppercase;letter-spacing:.06em;}
#view-dashboard .dashboard-mini-card strong{font-size:23px;line-height:1.1;}
#view-dashboard .dashboard-mini-card>span:last-child{color:var(--dash-muted);font-size:11.5px;}
#view-dashboard .dashboard-mini-icon{position:absolute;top:12px;right:12px;display:grid;place-items:center;width:28px;height:28px;border-radius:9px;background:#fff1df;color:#e79a2d;}
#view-dashboard .dashboard-mini-icon.overdue-icon{background:#feecea;color:#e45851;}
#view-dashboard .dashboard-sla-panel{display:flex;flex-direction:column;}
#view-dashboard .sla-health-wrap{display:grid;place-items:center;flex:1;min-height:120px;}
#view-dashboard .sla-ring{display:grid;place-items:center;width:128px;height:128px;border-radius:50%;background:conic-gradient(#18b989 0 var(--sla-value,100%),#eeeae2 var(--sla-value,100%) 100%);position:relative;}
#view-dashboard .sla-ring:before{content:"";position:absolute;inset:9px;border-radius:50%;background:var(--dash-surface);}
#view-dashboard .sla-ring>div{z-index:1;display:grid;justify-items:center;line-height:1.2;}
#view-dashboard .sla-ring strong{font-size:24px;color:#159b70;}
#view-dashboard .sla-ring small{color:var(--dash-muted);font-size:9px;text-transform:uppercase;letter-spacing:.08em;}
#view-dashboard .dashboard-sla-panel>p{margin:7px 0 0;text-align:center;color:var(--dash-muted);font-size:11.5px;}
#view-dashboard .dashboard-my-tasks{min-height:290px;}
#view-dashboard .dashboard-task-tabs{display:flex;gap:3px;overflow:auto;padding:3px;border-radius:10px;background:var(--dash-warm);}
#view-dashboard .dashboard-task-tabs button{flex:none;padding:6px 9px;border:0;border-radius:7px;background:transparent;color:var(--dash-muted);font:inherit;font-size:11.5px;cursor:pointer;}
#view-dashboard .dashboard-task-tabs button.active{background:var(--dash-surface);color:var(--ink);box-shadow:0 1px 3px rgba(20,20,20,.1);}
#view-dashboard .dashboard-task-tabs span{opacity:.7;}
#view-dashboard .dashboard-task-list{display:grid;align-content:start;max-height:245px;overflow:auto;margin-top:5px;}
#view-dashboard .dashboard-task-row{display:flex;align-items:center;gap:9px;min-width:0;width:100%;padding:10px 2px;text-align:left;color:var(--ink);border:0;border-bottom:1px solid var(--dash-line);background:transparent;cursor:pointer;}
#view-dashboard .dashboard-task-row:hover .dashboard-task-copy b{color:#3867d6;}
#view-dashboard .dashboard-task-mark{width:8px;height:8px;flex:none;border-radius:50%;background:#20b77b;}
#view-dashboard .dashboard-task-mark.is-due{background:#e8a02c;}#view-dashboard .dashboard-task-mark.is-overdue{background:#e35c52;}
#view-dashboard .dashboard-task-copy{display:grid;gap:2px;min-width:0;flex:1;}
#view-dashboard .dashboard-task-copy b{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12.5px;font-weight:600;}
#view-dashboard .dashboard-task-copy small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--dash-muted);font-size:10.5px;}
#view-dashboard .dashboard-task-state{flex:none;color:var(--dash-muted);font-size:10.5px;}
#view-dashboard .dashboard-empty-state{margin:22px 4px;text-align:center;color:var(--dash-muted);font-size:12.5px;font-style:italic;}
#view-dashboard .dashboard-secondary-grid{display:grid;grid-template-columns:1fr 1.2fr 1fr;gap:12px;margin-top:12px;}
#view-dashboard .dashboard-team-panel,#view-dashboard .dashboard-queue-panel,#view-dashboard .dashboard-quick-actions{min-height:220px;}
#view-dashboard .dashboard-panel-link{display:inline-block;margin-top:8px;}
#view-dashboard .dashboard-quick-actions .dashboard-action-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px;}
#view-dashboard .dashboard-action-grid button{display:grid;justify-items:center;gap:7px;min-height:78px;padding:11px 7px;border:1px solid var(--dash-line);border-radius:12px;background:var(--dash-warm);color:var(--ink);cursor:pointer;}
#view-dashboard .dashboard-action-grid button:hover{border-color:#c7b7ee;background:color-mix(in srgb,var(--dash-warm) 70%,#ece5ff);}
#view-dashboard .dashboard-action-grid b{font-size:10px;font-weight:600;}
#view-dashboard .action-icon{width:29px;height:29px;font-size:15px;}
#view-dashboard .action-icon.green{background:#e6f7ef;color:#18a86d;}#view-dashboard .action-icon.blue{background:#e8f0ff;color:#3971db;}
#view-dashboard .dashboard-attention-row{display:flex;align-items:center;justify-content:space-between;gap:10px;width:100%;padding:8px 1px;text-align:left;border:0;border-bottom:1px solid var(--dash-line);background:transparent;color:var(--ink);cursor:pointer;}
#view-dashboard .dashboard-attention-row>span{display:grid;min-width:0;gap:2px;}
#view-dashboard .dashboard-attention-row b{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:10px;font-weight:600;}
#view-dashboard .dashboard-attention-row small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--dash-muted);font-size:9px;}
#view-dashboard .dashboard-attention-row em{flex:none;color:#c24d42;font-size:10px;font-style:normal;}
#view-dashboard .dashboard-analytics-label{display:flex;align-items:center;justify-content:space-between;gap:16px;margin:24px 0 10px;padding:0 2px;}
#view-dashboard .dashboard-analytics-label h2{margin:0;font-size:18px;}
#view-dashboard .dashboard-analytics-label>div:first-child{min-width:0;}
#view-dashboard .dashboard-analytics-label p{margin:2px 0 0;color:var(--dash-muted);font-size:11px;}
#view-manager-dashboard>#dashboardRangeNoteLegacy{display:none;}
#view-dashboard .dashboard-range-note{display:block;margin-top:4px;color:var(--dash-muted);font-size:10px;}
#view-dashboard #dashRangeWarning{margin:8px 0 15px;}
@media(max-width:1250px){#view-dashboard .dashboard-work-grid{grid-template-columns:minmax(150px,.8fr) minmax(130px,.7fr) minmax(210px,1fr); }#view-dashboard .dashboard-my-tasks{grid-column:1/-1;min-height:0;}#view-dashboard .dashboard-task-list{max-height:230px;}}
@media(max-width:900px){#view-dashboard .dashboard-work-grid{grid-template-columns:1fr 1fr;}#view-dashboard .dashboard-sla-panel{min-height:220px;}#view-dashboard .dashboard-my-tasks{grid-column:auto;}#view-dashboard .dashboard-secondary-grid{grid-template-columns:1fr 1fr;}#view-dashboard .dashboard-quick-actions{grid-column:1/-1;min-height:0;}}
@media(max-width:620px){#view-dashboard .dashboard-redesign{margin:0;padding-bottom:12px;}#view-dashboard .dashboard-topline{align-items:flex-start;}#view-dashboard .dashboard-topline>div:first-child{display:grid;gap:0;}#view-dashboard .dashboard-topline>div:first-child span{font-size:10px;}#view-dashboard .dashboard-top-actions .btn{padding:7px 9px;font-size:10px;}#view-dashboard .dashboard-welcome{display:grid;padding:15px;gap:13px;}#view-dashboard .dashboard-range-controls{display:grid;grid-template-columns:1fr 1fr auto;align-items:end;}#view-dashboard .dashboard-range-controls input{width:100%;}#view-dashboard .dashboard-range-controls>span{display:none;}#view-dashboard .dashboard-work-grid{grid-template-columns:1fr 1fr;gap:8px;}#view-dashboard .task-overview-panel,#view-dashboard .dashboard-sla-panel{min-height:206px;}#view-dashboard .dashboard-mini-stats{gap:8px;}#view-dashboard .dashboard-mini-card{padding:12px;}#view-dashboard .dashboard-my-tasks{grid-column:1/-1;}#view-dashboard .dashboard-secondary-grid{grid-template-columns:1fr;gap:8px;}#view-dashboard .dashboard-quick-actions{grid-column:auto;}#view-dashboard .dashboard-analytics-label{align-items:flex-start;flex-direction:column;}#view-dashboard .dashboard-analytics-range{width:100%;}#view-dashboard .dashboard-analytics-range label{flex:1;}#view-dashboard .dashboard-analytics-range input{width:100%;}}

/* Warm, compact workspace navigation with collapsible destinations. */
.sidebar{background:var(--nav-surface);color:var(--nav-text);border-right:1px solid var(--nav-divider);}
.brand{border-bottom-color:var(--nav-divider);}
.brand-mark{color:var(--brand-1);}
.brand-name{color:var(--nav-strong);}
.sidebar-collapse-btn{background:var(--paper);border-color:var(--nav-divider);color:var(--nav-strong);}
.nav{gap:3px;}
.nav-item{color:var(--nav-text);font-size:15.5px;}
.nav-item:hover{background:var(--nav-indicator);color:var(--nav-strong);}
.nav-item.active,.nav-item.active:hover{background:none;color:var(--nav-strong);font-weight:650;}
.nav-section-toggle{font-weight:500;white-space:nowrap;flex-wrap:nowrap;}
.nav-section-toggle[aria-expanded="true"]{color:var(--nav-strong);}
.nav-section-caret{margin-left:auto;transition:transform .16s ease;}
.nav-group.is-open>.nav-section-toggle .nav-section-caret{transform:rotate(180deg);}
.nav-submenu{display:grid;gap:2px;padding:2px 0 5px 12px;}
.nav-submenu[hidden]{display:none;}
.nav-item.nav-child{min-height:38px;padding-top:8px;padding-bottom:8px;padding-left:15px;font-size:14px;}
.nav-child .nav-icon{font-size:13px;}
.nav-indicator{background:var(--nav-indicator)!important;border-radius:12px;}
.sidebar-foot{border-top-color:var(--nav-divider);color:var(--nav-text);}
.notif-bell-sidebar{color:var(--nav-text);font-size:15px;}
.notif-bell-sidebar:hover{background:var(--nav-indicator);color:var(--nav-strong);}
.live-clock{color:var(--nav-text);border-top-color:var(--nav-divider);}
.live-clock-date{color:var(--nav-text);}
.live-clock-time{color:var(--nav-strong);}
.current-user-badge{border-color:var(--nav-divider);background:var(--paper-raised);color:var(--nav-text);}
.current-user-badge b{color:var(--nav-strong);font-size:14px;}
.current-user-badge span{color:var(--nav-text);font-family:var(--font-body);font-size:11px;letter-spacing:.025em;}
.logout-btn{color:var(--nav-text);font-size:15px;}
.shell.sidebar-collapsed .nav-group{position:relative;}
.shell.sidebar-collapsed .nav-submenu:not([hidden]){position:absolute;z-index:30;top:0;left:calc(100% + 1px);width:205px;padding:8px;background:var(--paper-raised);border:1px solid var(--nav-divider);border-radius:0 12px 12px 0;box-shadow:0 8px 25px rgba(34,39,36,.13);}
.shell.sidebar-collapsed .nav-section-caret{display:none;}
input,select,textarea,button{font-family:var(--font-body);}
#view-support-tools .topbar{padding-bottom:18px;border-bottom:1px solid var(--line-soft);}
#view-support-tools .topbar h1{font-size:28px;letter-spacing:-.035em;}
#view-support-tools .topbar p{max-width:68ch;font-size:16px;line-height:1.55;}
#view-support-tools .tool-grid{grid-template-columns:repeat(auto-fill,minmax(min(100%,285px),1fr));gap:18px;margin-top:20px;}
#view-support-tools .tool-card{min-height:224px;padding:21px;border-radius:12px;box-shadow:0 2px 8px rgba(25,34,31,.035);}
#view-support-tools .tool-card h4{font-size:17px;letter-spacing:-.015em;}
#view-support-tools .tool-card p{font-size:15px;line-height:1.6;}
#view-support-tools .tool-card-link{font-size:15px;}
#view-support-tools .tool-card-status{font-size:12px;font-family:var(--font-body);}
#view-support-tools .tool-card-badge{font-size:11px;}
#view-support-tools .tool-card-icon{width:48px;height:48px;border-radius:13px;font-size:20px;}
.support-tool-header{background:var(--brand-1,var(--teal));border-radius:12px 12px 0 0;}
.support-tool-header-title{font-family:var(--font-body);font-size:17px;}
.support-tool-header-sub{font-family:var(--font-body);font-size:12px;letter-spacing:.04em;}
#view-manager-dashboard{--manager-line:#e8e3dc;}
#view-manager-dashboard>.topbar{padding:0 0 16px;border-bottom:1px solid var(--manager-line);margin-bottom:18px;}
#view-manager-dashboard>.topbar h1{font-size:25px;letter-spacing:-.03em;}
#view-manager-dashboard>.topbar p{max-width:620px;}
#view-manager-dashboard .kpi-grid-color .kpi{background:var(--paper-raised)!important;color:var(--ink)!important;border:1px solid var(--line-soft);box-shadow:0 2px 8px rgba(30,35,32,.035);}
#view-manager-dashboard .kpi-grid-color .kpi-label,#view-manager-dashboard .kpi-grid-color .kpi-sub{color:var(--ink-soft)!important;}
#view-manager-dashboard .kpi-label{font-size:13px;}
#view-manager-dashboard .kpi-value{font-size:32px;}
#view-manager-dashboard .kpi-sub{font-size:14px;}
#view-manager-dashboard .kpi-trend{font-size:13px;}
#view-manager-dashboard .card h3{font-size:16px;}
#view-manager-dashboard .card h3 span{font-size:13px;}
#view-manager-dashboard .card{font-size:15px;}
#view-manager-dashboard .note,#view-manager-dashboard .muted{font-size:14px;}
#view-dashboard .dashboard-topline strong{font-size:18px;}
#view-dashboard .dashboard-topline>div:first-child span{font-size:14px;}
#view-dashboard .dashboard-range-controls label{font-size:11.5px;}
#view-dashboard .dashboard-text-link{font-size:12.5px;}
#view-dashboard .lb-name,#view-dashboard .lb-count{font-size:13px;}
#view-dashboard .lb-sub{font-size:12.5px;}
#view-manager-dashboard .dash-grid-3,#view-manager-dashboard .dash-grid{margin-top:12px;}
@media(max-width:700px){#view-manager-dashboard>.topbar{align-items:flex-start;flex-direction:column;}#view-manager-dashboard>.topbar>div:last-child{width:100%;}}

/* Dashboard layout v2: hero band, ticket pulse strip, SLA-centred grid. */
#view-dashboard .dashboard-hero{display:flex;justify-content:space-between;align-items:flex-end;gap:24px;flex-wrap:wrap;padding:26px 28px;margin-bottom:14px;color:#fff;border-radius:20px;background:linear-gradient(125deg,var(--brand-1,#7a0c0c),color-mix(in srgb,var(--brand-1,#7a0c0c) 45%,#14100e));}
#view-dashboard .dashboard-hero .dashboard-eyebrow{color:rgba(255,255,255,.7);}
#view-dashboard .dashboard-hero h1{margin:0;font-size:clamp(26px,3vw,38px);line-height:1.15;letter-spacing:-.04em;color:#fff;}
#view-dashboard .dashboard-hero h1 span{color:#fff;opacity:.82;}
#view-dashboard .dashboard-hero p{margin:6px 0 0;max-width:52ch;color:rgba(255,255,255,.8);font-size:14.5px;}
#view-dashboard .dashboard-hero-actions{display:flex;gap:8px;margin-top:16px;}
#view-dashboard .dashboard-hero .btn{background:rgba(255,255,255,.12);border-color:rgba(255,255,255,.28);color:#fff;}
#view-dashboard .dashboard-hero .btn:hover{background:rgba(255,255,255,.2);}
#view-dashboard .dashboard-hero .dashboard-hero-cta{background:#fff;color:#2a0a0a;border-color:#fff;font-weight:600;}
#view-dashboard .dashboard-hero .dashboard-range-controls{padding:10px 12px;border-radius:14px;background:rgba(0,0,0,.2);}
#view-dashboard .dashboard-hero .dashboard-range-controls label,#view-dashboard .dashboard-hero .dashboard-range-controls>span{color:rgba(255,255,255,.75);}
#view-dashboard .dashboard-pulse{display:flex;align-items:center;gap:28px;margin-bottom:14px;padding:18px 22px;}
#view-dashboard .dashboard-pulse-total{display:flex;align-items:center;gap:12px;flex:none;}
#view-dashboard .dashboard-pulse-total strong{font-size:40px;font-weight:650;line-height:1;letter-spacing:-.03em;}
#view-dashboard .dashboard-pulse-total span{color:var(--dash-muted);font-size:11px;text-transform:uppercase;letter-spacing:.1em;line-height:1.4;}
#view-dashboard .dashboard-pulse-total em{font-style:normal;text-transform:none;letter-spacing:0;opacity:.8;}
#view-dashboard .dashboard-pulse-main{flex:1;min-width:0;display:grid;gap:12px;}
#view-dashboard .dashboard-pulse-bar{display:flex;height:10px;border-radius:99px;overflow:hidden;background:var(--dash-warm);}
#view-dashboard .dashboard-pulse-bar i{display:block;height:100%;width:0;transition:width .4s ease;}
#view-dashboard .dashboard-pulse-bar .seg-pending{background:#a855f7;}#view-dashboard .dashboard-pulse-bar .seg-progress{background:#f59e0b;}#view-dashboard .dashboard-pulse-bar .seg-resolved{background:#18b989;}
#view-dashboard .dashboard-pulse .dashboard-status-list{grid-template-columns:repeat(3,auto);justify-content:start;gap:26px;}
#view-dashboard .dashboard-pulse .dashboard-status-list b{margin-left:6px;}
#view-dashboard .dashboard-center{display:grid;grid-template-columns:minmax(300px,5fr) minmax(0,7fr);gap:14px;align-items:stretch;}
#view-dashboard .dashboard-center .dashboard-sla-panel{align-items:center;padding:20px;}
#view-dashboard .dashboard-center .dashboard-sla-panel .dashboard-panel-heading{width:100%;}
#view-dashboard .dashboard-center .sla-ring{width:190px;height:190px;}
#view-dashboard .dashboard-center .sla-ring:before{inset:13px;}
#view-dashboard .dashboard-center .sla-ring strong{font-size:36px;}
#view-dashboard .dashboard-center .sla-ring small{font-size:10px;}
#view-dashboard .dashboard-center .dashboard-sla-panel>p{margin:12px 0 16px;}
#view-dashboard .dashboard-center .dashboard-mini-stats{grid-template-columns:1fr 1fr;width:100%;margin-top:auto;}
#view-dashboard .dashboard-center .dashboard-mini-card{position:relative;display:grid;gap:2px;text-align:left;color:var(--ink);cursor:pointer;padding:12px 14px;border:1px solid var(--dash-line);border-radius:13px;background:var(--dash-warm);}
#view-dashboard .dashboard-center .dashboard-my-tasks{min-height:360px;}
#view-dashboard .dashboard-center .dashboard-task-list{max-height:330px;}
#view-dashboard .dashboard-report-banner{margin:14px 0 0;}
@media(max-width:900px){#view-dashboard .dashboard-center{grid-template-columns:1fr;}#view-dashboard .dashboard-pulse{flex-direction:column;align-items:flex-start;gap:14px;}}
@media(max-width:620px){#view-dashboard .dashboard-hero{padding:18px;}#view-dashboard .dashboard-pulse .dashboard-status-list{grid-template-columns:1fr;gap:6px;}}

.wr-view-tabs{display:flex;gap:8px;margin:-4px 0 14px}.wr-view-tabs .is-active{border-color:var(--teal);color:var(--teal);background:var(--paper-raised)}#wrAnalyticsView[hidden],#wrReportView[hidden]{display:none}

.schedule-handover{margin:18px 20px 20px;padding:18px;border:1px solid var(--line-soft);border-radius:10px;background:color-mix(in srgb,var(--teal) 3%,var(--paper))}.schedule-handover-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:16px}.schedule-handover-heading h2{margin:4px 0;color:var(--ink);font-size:16px}.schedule-handover-heading p{margin:0;color:var(--ink-soft);font-size:11px}.schedule-handover-heading>label,.schedule-handover-controls>label{display:flex;flex-direction:column;gap:5px;color:var(--ink-soft);font-size:10px;font-weight:600}.schedule-handover-heading input,.schedule-handover-controls select{height:38px;min-width:180px;padding:0 10px;border:1px solid var(--line);border-radius:7px;background:var(--paper);color:var(--ink);font:11px var(--font-body)}.schedule-handover-controls{display:flex;align-items:flex-end;gap:10px;margin-top:16px}.schedule-handover-controls label{flex:1}.schedule-handover-controls select{width:100%}.schedule-handover-controls .btn{height:38px;white-space:nowrap}.schedule-handover-summary{margin-top:11px;color:var(--ink-soft);font-size:10px}.schedule-handover select:disabled,.schedule-handover button:disabled{opacity:.55;cursor:not-allowed}
@media(max-width:600px){.schedule-handover{margin:12px;padding:13px}.schedule-handover-heading,.schedule-handover-controls{align-items:stretch;flex-direction:column}.schedule-handover-heading>label,.schedule-handover-heading input,.schedule-handover-controls select{width:100%;min-width:0}.schedule-handover-controls .btn{width:100%}}
.schedule-handover-toolbar{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-top:16px}.schedule-handover-summary{margin:0;line-height:1.5}.schedule-handover-table-wrap{margin-top:14px}.schedule-handover-table-scroll{overflow:auto;border:1px solid var(--line-soft);border-radius:8px}.schedule-handover-table{width:100%;min-width:920px;border-collapse:collapse;background:var(--paper)}.schedule-handover-table th,.schedule-handover-table td{padding:9px 10px;border-bottom:1px solid var(--line-soft);text-align:left;vertical-align:top;font-size:10px}.schedule-handover-table th{background:var(--paper-raised);color:var(--ink-soft);font:600 9px var(--font-mono);text-transform:uppercase;letter-spacing:.04em}.schedule-handover-table td:nth-child(2){min-width:220px;max-width:320px;white-space:normal}.schedule-handover-empty{margin:0;padding:14px;border:1px dashed var(--line);border-radius:8px;color:var(--ink-soft);font-size:11px}.schedule-handover-toolbar .btn{white-space:nowrap}@media(max-width:700px){.schedule-handover-heading,.schedule-handover-toolbar{align-items:stretch;flex-direction:column}.schedule-handover-heading input{width:100%}.schedule-handover-toolbar .btn{width:100%}}
/* Editable ticket handover controls (kept scoped to the schedule preview). */
.handover-edit-input,.handover-edit-select{width:100%;min-width:100px;min-height:32px;padding:5px 7px;border:1px solid var(--line);border-radius:6px;background:var(--paper);color:var(--ink);font:10px var(--font-body)}
.handover-edit-input:focus,.handover-edit-select:focus{outline:2px solid color-mix(in srgb,var(--teal) 35%,transparent);border-color:var(--teal)}
.schedule-handover-edit-note{margin:0 0 8px;color:var(--ink-soft);font-size:10px}
.schedule-handover-selection{display:flex;align-items:flex-end;justify-content:flex-end;gap:9px;margin:10px 0}.schedule-handover-selection label{display:flex;flex-direction:column;gap:5px;color:var(--ink-soft);font-size:10px;font-weight:600}.schedule-handover-selection select{height:36px;min-width:180px;padding:0 10px;border:1px solid var(--line);border-radius:7px;background:var(--paper);color:var(--ink);font:11px var(--font-body)}.schedule-handover-table tbody tr[hidden]{display:none}.handover-ticket-select{width:16px;height:16px;accent-color:var(--teal);cursor:pointer}.handover-ticket-select:disabled{cursor:not-allowed;opacity:.5}.handover-sla-pill{display:inline-flex;padding:4px 8px;border-radius:999px;background:color-mix(in srgb,var(--green) 12%,var(--paper));color:var(--green);font-size:10px;font-weight:700;white-space:nowrap}.handover-sla-pill.is-overdue{background:color-mix(in srgb,var(--red) 12%,var(--paper));color:var(--red)}
@media(max-width:600px){.schedule-handover-selection{align-items:stretch;flex-direction:column}.schedule-handover-selection select{width:100%}}

/* Weekly report > Analytics tab */
.analytics-chart-type{margin-left:auto;flex:0 0 auto;padding:4px 7px;border:1px solid var(--line);border-radius:6px;background:var(--paper);color:var(--ink);font:11px var(--font-body);cursor:pointer}
#wrAnalyticsView .card h3{display:flex;align-items:center;justify-content:space-between;gap:8px;flex-wrap:wrap}
#wrAnalyticsStats.kpi-grid{grid-template-columns:repeat(5,minmax(0,1fr));gap:10px;margin-bottom:14px}
#wrAnalyticsStats .kpi{padding:13px 15px;color:#fff;border:0;box-shadow:0 3px 11px rgba(24,35,31,.12);transition:transform .15s,box-shadow .15s}
#wrAnalyticsStats .kpi:nth-child(1){background:linear-gradient(135deg,#2563eb,#1d4ed8)!important}
#wrAnalyticsStats .kpi:nth-child(2){background:linear-gradient(135deg,#16a34a,#15803d)!important}
#wrAnalyticsStats .kpi:nth-child(3){background:linear-gradient(135deg,#ea580c,#c2410c)!important}
#wrAnalyticsStats .kpi:nth-child(4){background:linear-gradient(135deg,#db2777,#be185d)!important}
#wrAnalyticsStats .kpi:nth-child(5){background:linear-gradient(135deg,#7c3aed,#6d28d9)!important}
#wrAnalyticsStats .kpi-label,#wrAnalyticsStats .kpi-sub{color:rgba(255,255,255,.9)!important}
#wrAnalyticsStats .kpi-value{color:#fff}
#wrAnalyticsStats .kpi[role="button"]:hover,#wrAnalyticsStats .kpi[role="button"]:focus-visible{transform:translateY(-2px);box-shadow:0 7px 17px rgba(24,35,31,.2)}
#wrAnalyticsStats .kpi-value{font-size:27px}
.analytics-grid-row{display:grid;grid-template-columns:1.4fr 1fr 1fr;gap:12px;margin-bottom:12px}
.analytics-grid-row>.card{min-width:0;min-height:274px;padding:15px;border:1px solid #e7eae8;border-radius:8px;background:#fff;box-shadow:0 2px 8px rgba(24,35,31,.035)}
.analytics-grid-row-top>.card{min-height:365px}
.analytics-grid-row-top .chart-wrap-lg{height:300px}
.analytics-card-note{font-size:10px;font-weight:400;color:var(--ink-soft)}
.analytics-leaderboard{display:flex;flex-direction:column;gap:12px;padding-top:3px}
.analytics-leader-row{display:flex;align-items:flex-start;gap:9px}
.analytics-rank{width:18px;flex:none;color:#475569;font:12px var(--font-mono);text-align:center}
.analytics-leader-content{flex:1;min-width:0}
.analytics-leader-heading{display:flex;justify-content:space-between;gap:8px;font-size:11px;color:#1f2937}
.analytics-leader-heading span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.analytics-leader-heading b{flex:none;font:11px var(--font-mono)}
.analytics-leader-track{height:6px;margin:4px 0;background:#edf0f3;border-radius:6px;overflow:hidden}
.analytics-leader-track span{display:block;height:100%;background:linear-gradient(90deg,#2563eb,#7c3aed);border-radius:6px}
.analytics-leader-row small{color:#6b7470;font:9px var(--font-mono)}
.analytics-aging-total{display:flex;align-items:baseline;gap:8px;padding:2px 0 12px;color:#66706c;font-size:11px}
.analytics-aging-total b{color:#202522;font-size:24px}
.analytics-aging-caption{display:flex;justify-content:space-between;gap:8px;padding:8px 0;border-bottom:1px solid #ecefed;color:#68716e;font-size:10px}
.analytics-aging-caption b{color:#db2777}
.analytics-aging-row{display:flex;justify-content:space-between;gap:10px;padding:10px 0;border-bottom:1px solid #f0f2f1;color:#27312d;font-size:10px}
.analytics-aging-row span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.analytics-aging-row b{flex:none;color:#64716b;font:10px var(--font-mono)}
.analytics-empty{margin:12px 0;color:#7b8581;font-size:11px}
@media(max-width:1100px){#wrAnalyticsStats.kpi-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.analytics-grid-row{grid-template-columns:repeat(2,minmax(0,1fr))}.analytics-grid-row-top>.card{min-height:300px}}
@media(max-width:700px){#wrAnalyticsStats.kpi-grid,.analytics-grid-row{grid-template-columns:1fr}.analytics-grid-row>.card,.analytics-grid-row-top>.card{min-height:0}.analytics-grid-row .chart-wrap-lg{height:250px}}

.schedule-handover-edit-note{margin:0 0 8px;color:var(--ink-soft);font-size:10px}
.handover-ticket-link{padding:0;border:0;background:none;color:var(--teal);font:600 10px var(--font-body);text-decoration:underline;cursor:pointer}.handover-priority{display:inline-block;padding:3px 7px;border-radius:20px;font-size:9px;font-weight:700}.handover-priority-high{background:#fee4e2;color:#b42318}.handover-priority-medium{background:#fff0c2;color:#8a5200}.handover-priority-low{background:#dff5e7;color:#137547}.schedule-handover-table input[type=checkbox]{width:15px;height:15px;accent-color:var(--teal)}.schedule-handover-table select{max-width:230px;min-height:30px;padding:4px 7px;border:1px solid var(--line);border-radius:6px;background:var(--paper);color:var(--ink);font:10px var(--font-body)}
.ticket-row-handover{white-space:nowrap}.ticket-handover-dialog{width:min(480px,calc(100vw - 28px));max-width:none;padding:0;border:1px solid var(--line-soft);border-radius:14px;background:var(--paper);color:var(--ink);box-shadow:0 24px 90px #0004}.ticket-handover-dialog::backdrop{background:#0b1714a8;backdrop-filter:blur(2px)}.ticket-handover-shell{padding:20px}.ticket-handover-shell>header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.ticket-handover-shell h2{margin:5px 0;font-size:18px}.ticket-handover-shell header p{margin:0;color:var(--ink-soft);font-size:11px;line-height:1.5}.ticket-handover-shell header>button{width:32px;height:32px;border:1px solid var(--line-soft);border-radius:8px;background:var(--paper);color:var(--ink);font-size:20px;cursor:pointer}.ticket-handover-controls{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:18px}.ticket-handover-controls label,.ticket-handover-recipient-label{display:grid;gap:5px;color:var(--ink-soft);font-size:10px;font-weight:600}.ticket-handover-controls input,.ticket-handover-recipient-label select{height:38px;padding:0 9px;border:1px solid var(--line);border-radius:7px;background:var(--paper);color:var(--ink);font:11px var(--font-body)}.ticket-handover-availability{margin:13px 0;padding:10px;border-radius:8px;background:color-mix(in srgb,var(--teal) 7%,var(--paper));color:var(--ink-soft);font-size:10px;line-height:1.5}.ticket-handover-shell footer{display:flex;justify-content:flex-end;gap:8px;margin-top:18px}.ticket-handover-shell footer button{min-height:36px}.ticket-handover-dialog[open]{animation:ticketHandoverIn .16s ease-out}@keyframes ticketHandoverIn{from{opacity:0;transform:translateY(5px) scale(.99)}to{opacity:1;transform:translateY(0) scale(1)}}@media(max-width:460px){.ticket-handover-shell{padding:15px}.ticket-handover-controls{grid-template-columns:1fr}}

/* Admin-only code map guide */
.code-map .cm-h{margin:26px 0 10px;font-size:18px}
.code-map h3.cm-h{font-size:16px;color:var(--teal)}
.code-map .cm-table td,.code-map .cm-table th{vertical-align:top;text-align:left;font-size:13px}
.code-map code{font-family:var(--font-mono);font-size:12px;background:var(--line-soft);padding:1px 5px;border-radius:4px}
.code-map .cm-note{margin:10px 0;padding:10px 14px;border-left:3px solid var(--amber);background:var(--amber-bg);border-radius:4px}
.code-map .cm-list{padding-left:20px}

/* ---- Ticket detail modal (compact) ---- */
.tk-card{--tone:#64748b;max-width:1040px;overflow:hidden;background:var(--paper);border-radius:16px;border-top:4px solid var(--tone);box-shadow:0 24px 60px rgba(0,0,0,.34)}
.tk-card[data-tone=resolved]{--tone:#16a34a}.tk-card[data-tone=open]{--tone:#f59e0b}.tk-card[data-tone=risk]{--tone:#f97316}.tk-card[data-tone=overdue]{--tone:#dc2626}
.tk-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:16px 24px 14px;background:linear-gradient(180deg,color-mix(in srgb,var(--tone) 9%,var(--paper-raised)),var(--paper-raised))}
.tk-head-main{min-width:0}
.tk-idrow{display:flex;align-items:center;flex-wrap:wrap;gap:10px}
.tk-title{margin:0;font:700 24px/1.2 var(--font-mono);letter-spacing:-.01em;color:var(--ink)}
.tk-head-chips{display:flex;flex-wrap:wrap;gap:6px}
.tk-subtitle{margin-top:4px;font-size:12.5px;color:var(--ink-soft)}
.tk-head-actions{display:flex;align-items:center;gap:8px;flex-shrink:0}
/* progress strip: journey + countdown */
.tk-strip{display:flex;align-items:stretch;gap:20px;padding:14px 24px;border-top:1px solid var(--line-soft);border-bottom:1px solid var(--line-soft);background:var(--paper)}
.tk-steps{list-style:none;margin:0;padding:0;display:flex;flex:1;min-width:0;gap:6px}
.tk-steps li{position:relative;flex:1;min-width:0;padding-top:26px}
.tk-steps li::before{content:"";position:absolute;left:0;top:0;width:18px;height:18px;border-radius:50%;background:var(--paper-raised);border:2px solid var(--line);box-sizing:border-box}
.tk-steps li.done::before{background:var(--tone);border-color:var(--tone);box-shadow:0 0 0 4px color-mix(in srgb,var(--tone) 18%,transparent)}
.tk-steps li.done::after{content:"✓";position:absolute;left:0;top:0;width:18px;height:18px;line-height:18px;text-align:center;font-size:10px;font-weight:700;color:#fff}
.tk-steps li:not(:last-child) .j-line{position:absolute;left:26px;right:8px;top:8px;height:2px;border-radius:2px;background:var(--line-soft)}
.tk-steps li.done:not(:last-child) .j-line{background:linear-gradient(90deg,var(--tone),var(--line-soft))}
.tk-steps .j-what{font:600 10.5px var(--font-mono);letter-spacing:.07em;text-transform:uppercase;color:var(--ink-soft)}
.tk-steps .j-who{font-weight:600;font-size:15px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.tk-steps .j-when{font-size:11.5px;color:var(--ink-soft)}
.tk-sla{display:flex;align-items:center;gap:12px;padding:6px 14px;border-radius:12px;border:1px solid var(--line-soft);background:var(--paper-raised);flex-shrink:0}
.tk-ring{width:62px;height:62px}.tk-ring svg{width:100%;height:100%}
.tk-ring-bg{fill:none;stroke:var(--line-soft);stroke-width:12}
.tk-ring-fg{fill:none;stroke:#16a34a;stroke-width:12;stroke-linecap:round;stroke-dasharray:326.73;stroke-dashoffset:0;transition:stroke-dashoffset .6s linear,stroke .3s}
.tk-sla-text{display:flex;flex-direction:column;line-height:1.2}
.tk-sla-text b{font-size:20px;font-variant-numeric:tabular-nums}
.tk-sla-text span{font:600 10px var(--font-mono);letter-spacing:.08em;text-transform:uppercase;color:var(--ink-soft)}
.tk-sla-text small{font-size:11px;color:var(--ink-soft);margin-top:2px}
.tk-sla.is-risk .tk-ring-fg{stroke:#f97316}.tk-sla.is-over .tk-ring-fg{stroke:#dc2626}.tk-sla.is-over .tk-sla-text b{color:#dc2626}
.tk-sla.is-done .tk-ring-fg{stroke:#16a34a}.tk-sla.is-none{display:none}
/* body */
.tk-cols{display:grid;grid-template-columns:minmax(0,1fr) 280px;gap:16px;padding:16px 24px 22px;align-items:start;background:color-mix(in srgb,var(--ink) 2.5%,var(--paper))}
.tk-main,.tk-side{display:flex;flex-direction:column;gap:12px;min-width:0}
.tk-panel{background:var(--paper-raised);border:1px solid var(--line-soft);border-radius:12px;padding:14px 16px}
.tk-panel-label{font:600 10.5px var(--font-mono);letter-spacing:.07em;text-transform:uppercase;color:var(--ink-soft);margin-bottom:6px}
.tk-panel-head{display:flex;align-items:center;justify-content:space-between}
.tk-link{background:none;border:none;color:var(--teal);font:600 12.5px var(--font-body);cursor:pointer;padding:0 0 6px}
.tk-link:hover{text-decoration:underline}
.tk-issue{border-left:4px solid var(--tone)}
.tk-issue-text{font-size:17.5px;font-weight:700;line-height:1.35;overflow-wrap:anywhere}
.tk-desc{margin-top:8px;font-size:14.5px;line-height:1.55;color:var(--ink);white-space:pre-wrap;overflow-wrap:anywhere;max-height:170px;overflow:auto}
.tk-desc:empty{display:none}
.tk-work{padding-top:2px}
.td-tabs{display:flex;gap:18px;border-bottom:1px solid var(--line-soft);margin:0 0 12px;overflow-x:auto}
.td-tab{background:none;border:none;border-bottom:3px solid transparent;margin-bottom:-1px;padding:10px 1px;font:500 14.5px var(--font-body);color:var(--ink-soft);cursor:pointer;white-space:nowrap}
.td-tab.active{color:var(--teal);border-bottom-color:var(--teal);font-weight:700}
.td-pane{display:none}.td-pane.active{display:block}
.td-label{display:block;font-size:13.5px;font-weight:600;margin-bottom:6px}.td-label .req{color:#dc2626}
.td-textarea{width:100%;min-height:92px;padding:11px 13px;border:1px solid var(--line);border-radius:10px;font:15px/1.5 var(--font-body);resize:vertical;background:var(--paper);color:var(--ink);box-sizing:border-box}
.td-textarea:focus{outline:2px solid var(--teal);outline-offset:1px;border-color:transparent}
.td-attach-btn{display:inline-flex;align-items:center;gap:4px;padding:6px 11px;border:1px dashed var(--line);border-radius:9px;font:600 12.5px var(--font-body);color:var(--teal);cursor:pointer;background:var(--paper)}
.td-attach-btn:hover,.td-attach-btn.drag{border-color:var(--teal);background:color-mix(in srgb,var(--teal) 7%,var(--paper))}
.td-pending-files{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}
.td-pending-files:empty{display:none}
.td-chip{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--line);border-radius:20px;padding:3px 7px 3px 10px;font-size:12px;background:var(--paper-raised)}
.td-chip button{border:none;background:none;cursor:pointer;color:var(--ink-soft);font-size:13px;line-height:1}
.td-action-foot{display:flex;align-items:center;justify-content:flex-end;gap:10px;margin-top:10px}
.td-hint{margin-right:auto;font-size:12px;color:var(--ink-soft)}
.td-resolved-note{border:1px solid #16a34a55;background:#16a34a12;border-radius:10px;padding:10px 12px;font-size:14px;white-space:pre-wrap;overflow-wrap:anywhere}
.td-resolved-note b{display:block;font:600 10.5px var(--font-mono);text-transform:uppercase;letter-spacing:.07em;color:var(--ink-soft);margin-bottom:4px}
.td-static{padding:8px 0;font-size:13.5px}
.activity-entry.is-comment{border-left:3px solid var(--teal);padding-left:12px}
/* caller */
.tk-caller-row{display:flex;justify-content:space-between;gap:10px;padding:5px 0;border-bottom:1px solid var(--line-soft);font-size:12.5px}
.tk-caller-row:last-child{border-bottom:none}.tk-caller-row span{color:var(--ink-soft)}.tk-caller-row b{font-weight:600;text-align:right;overflow-wrap:anywhere}
.tk-caller-input{display:grid;gap:2px;margin-bottom:6px;font-size:11.5px;color:var(--ink-soft)}
.tk-caller-input input{padding:6px 8px;border:1px solid var(--line);border-radius:6px;font:13px var(--font-body);background:var(--paper);color:var(--ink)}
/* files */
.td-attach-list{display:flex;flex-direction:column;gap:6px;font-size:13px}
.td-attach{display:flex;align-items:center;gap:8px;border:1px solid var(--line-soft);border-radius:9px;padding:6px 9px;background:var(--paper)}
.td-attach-name{font-weight:600;font-size:12.5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0}
.td-attach-meta{font-size:11px;color:var(--ink-soft);white-space:nowrap}
.td-attach button{margin-left:auto;background:none;border:none;color:var(--teal);font-weight:700;font-size:12px;cursor:pointer;font-family:inherit}
.td-attach button:hover{text-decoration:underline}
.readonly-tickets #tdCommentText,.readonly-tickets #tdCommentBtn,.readonly-tickets #tdDrop,.readonly-tickets #tdCompleteBtn{opacity:.45;pointer-events:none}
@media(max-width:820px){.tk-cols{grid-template-columns:1fr;padding:12px}.tk-strip{flex-direction:column;gap:10px;padding:12px}.tk-steps{flex-wrap:wrap}.tk-head{padding:12px}.tk-title{font-size:19px}}

/* ---- Performance report (weekly report view) ---- */
#view-weeklyreport{--wr-glass:color-mix(in srgb,var(--paper-raised) 72%,transparent);--wr-border:color-mix(in srgb,var(--ink) 10%,transparent)}
.wr-hero{position:relative;border-radius:22px;padding:26px 28px 22px;margin-bottom:20px;color:#fff;overflow:hidden;background:radial-gradient(700px 300px at 85% -20%,rgba(120,220,255,.35),transparent 60%),radial-gradient(600px 300px at 0% 120%,rgba(160,120,255,.35),transparent 60%),linear-gradient(135deg,#0f3b3a,#133a52 55%,#2a2b6b);box-shadow:0 18px 50px rgba(15,40,60,.28)}
.wr-hero-top{display:flex;justify-content:space-between;gap:16px;flex-wrap:wrap;align-items:flex-start}
.wr-eyebrow{font:600 11px var(--font-mono);letter-spacing:.14em;text-transform:uppercase;opacity:.75}
.wr-hero h1{margin:4px 0 4px;font-size:32px;letter-spacing:-.02em;color:#fff}
.wr-range{margin:0;font-size:14px;opacity:.85}
.wr-hero-actions{display:flex;gap:10px;flex-wrap:wrap}
.wr-btn{border:1px solid rgba(255,255,255,.3);background:rgba(255,255,255,.12);color:#fff;border-radius:11px;padding:9px 15px;font:600 13.5px var(--font-body);cursor:pointer;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);transition:background .15s,transform .15s}
.wr-btn:hover{background:rgba(255,255,255,.22);transform:translateY(-1px)}
.wr-btn-solid{background:#fff;color:#12403f;border-color:#fff}.wr-btn-solid:hover{background:#eefaf8}
.wr-controls{display:flex;justify-content:space-between;align-items:flex-end;gap:14px;flex-wrap:wrap;margin-top:20px;padding:12px 14px;border-radius:16px;background:rgba(255,255,255,.1);border:1px solid rgba(255,255,255,.18);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}
.wr-presets{display:flex;gap:6px;flex-wrap:wrap}
.wr-presets button{border:none;background:transparent;color:rgba(255,255,255,.82);padding:8px 13px;border-radius:10px;font:600 13px var(--font-body);cursor:pointer;transition:background .15s}
.wr-presets button:hover{background:rgba(255,255,255,.16)}
.wr-presets button.active{background:#fff;color:#12403f}
.wr-dates{display:flex;gap:10px;align-items:flex-end;flex-wrap:wrap}
.wr-dates label{display:grid;gap:3px;font-size:11px;opacity:.9;text-transform:uppercase;letter-spacing:.06em}
.wr-dates input{border:1px solid rgba(255,255,255,.3);background:rgba(255,255,255,.16);color:#fff;border-radius:9px;padding:7px 9px;font:13px var(--font-body);color-scheme:dark}
/* KPI tiles */
.wr-kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:14px;margin-bottom:16px}
.wr-kpi{position:relative;padding:16px 18px 12px;border-radius:18px;background:var(--wr-glass);border:1px solid var(--wr-border);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);box-shadow:0 8px 22px rgba(15,30,40,.07);overflow:hidden;animation:wrUp .4s ease-out both;transition:transform .18s,box-shadow .18s}
.wr-kpi[role=button]{cursor:pointer}.wr-kpi[role=button]:hover{transform:translateY(-3px);box-shadow:0 14px 30px rgba(15,30,40,.13)}
.wr-kpi::before{content:"";position:absolute;inset:0 0 auto 0;height:4px;background:var(--wr-accent,#2563EB)}
.wr-kpi.blue{--wr-accent:linear-gradient(90deg,#2563EB,#60A5FA)}.wr-kpi.green{--wr-accent:linear-gradient(90deg,#16A34A,#4ADE80)}.wr-kpi.amber{--wr-accent:linear-gradient(90deg,#F59E0B,#FCD34D)}.wr-kpi.violet{--wr-accent:linear-gradient(90deg,#7C3AED,#A78BFA)}.wr-kpi.teal{--wr-accent:linear-gradient(90deg,#0D9488,#5EEAD4)}.wr-kpi.rose{--wr-accent:linear-gradient(90deg,#E11D48,#FB7185)}
.wr-kpi-label{font:600 11px var(--font-mono);letter-spacing:.08em;text-transform:uppercase;color:var(--ink-soft)}
.wr-kpi-value{font-size:34px;font-weight:700;letter-spacing:-.02em;margin:4px 0 6px;font-variant-numeric:tabular-nums}
.wr-kpi-foot{min-height:22px}.wr-kpi-spark{margin-top:8px;height:30px}.wr-spark{width:100%;height:30px}
.wr-kpi-note{font-size:12px;color:var(--ink-soft);padding-top:8px}
.wr-bar{height:8px;border-radius:6px;background:color-mix(in srgb,var(--ink) 10%,transparent);margin-top:11px;overflow:hidden}.wr-bar span{display:block;height:100%;border-radius:6px;background:linear-gradient(90deg,#F59E0B,#16A34A)}
.wr-delta{display:inline-block;font:600 12px var(--font-body);padding:2px 9px;border-radius:20px;background:color-mix(in srgb,var(--ink) 8%,transparent);color:var(--ink-soft)}
.wr-delta.good{background:#16a34a1f;color:#15803d}.wr-delta.bad{background:#e11d481c;color:#be123c}
@keyframes wrUp{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}
/* insights */
.wr-insights{border-radius:18px;padding:16px 20px;margin-bottom:16px;background:linear-gradient(135deg,color-mix(in srgb,var(--teal) 10%,var(--wr-glass)),var(--wr-glass));border:1px solid var(--wr-border);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}
.wr-insights-title{font:700 12px var(--font-mono);letter-spacing:.1em;text-transform:uppercase;color:var(--teal);margin-bottom:10px}
.wr-insights ul{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(auto-fit,minmax(320px,1fr));gap:8px 22px}
.wr-insights li{display:flex;gap:10px;align-items:flex-start;font-size:14px;line-height:1.45}
.wr-ico{flex:0 0 24px;height:24px;border-radius:8px;display:grid;place-items:center;font-size:12px;font-weight:700;background:color-mix(in srgb,var(--blue,#3B5C7A) 16%,transparent);color:var(--blue,#3B5C7A)}
.wr-insights li.good .wr-ico{background:#16a34a22;color:#15803d}.wr-insights li.warn .wr-ico{background:#f59e0b2b;color:#b45309}
/* cards & rows */
.wr-row{display:grid;gap:16px;margin-bottom:16px}
.wr-row-2-1{grid-template-columns:minmax(0,2fr) minmax(0,1fr)}.wr-row-2{grid-template-columns:repeat(2,minmax(0,1fr))}.wr-row-3{grid-template-columns:repeat(3,minmax(0,1fr))}
.wr-card{border-radius:18px;padding:18px 20px;background:var(--wr-glass);border:1px solid var(--wr-border);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);box-shadow:0 8px 22px rgba(15,30,40,.06);min-width:0}
.wr-card-head{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:12px}
.wr-card-head h3{margin:0;font-size:16px}.wr-sub{font-size:12.5px;color:var(--ink-soft)}
.wr-subhead{font:700 11px var(--font-mono);letter-spacing:.08em;text-transform:uppercase;color:var(--ink-soft);margin:16px 0 8px}
.wr-toggle{display:inline-flex;border-radius:10px;padding:3px;background:color-mix(in srgb,var(--ink) 8%,transparent)}
.wr-toggle button{border:none;background:none;padding:4px 11px;border-radius:8px;font:600 12px var(--font-body);color:var(--ink-soft);cursor:pointer}.wr-toggle button.active{background:var(--paper-raised);color:var(--ink);box-shadow:0 1px 3px rgba(0,0,0,.15)}
.wr-chart{position:relative;height:220px}.wr-chart-lg{height:300px}.wr-chart-tall{height:340px}.wr-chart-md{height:230px}.wr-chart-sm{height:150px}
.wr-donut{height:210px}.wr-donut-center{position:absolute;inset:0;display:flex;flex-direction:column;align-items:center;justify-content:center;pointer-events:none}.wr-donut-center b{font-size:28px;font-weight:700;font-variant-numeric:tabular-nums}.wr-donut-center span{font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:var(--ink-soft)}
.wr-legend{display:flex;flex-wrap:wrap;gap:6px 14px;margin-top:12px;font-size:12.5px}.wr-legend i{display:inline-block;width:9px;height:9px;border-radius:50%;margin-right:6px}.wr-legend small{color:var(--ink-soft)}
.wr-table{width:100%}.wr-table th.num,.wr-table td.num{text-align:right;font-variant-numeric:tabular-nums}.wr-table small{color:var(--ink-soft);display:block;margin-top:2px}
.wr-meter{height:7px;border-radius:6px;background:color-mix(in srgb,var(--ink) 10%,transparent);overflow:hidden;min-width:90px}.wr-meter span{display:block;height:100%;border-radius:6px;background:linear-gradient(90deg,#2563EB,#7C3AED)}.wr-meter.lg{height:10px;flex:1}
.wr-pill{display:inline-block;padding:2px 9px;border-radius:20px;font:700 12px var(--font-body);background:color-mix(in srgb,var(--ink) 8%,transparent)}.wr-pill.good{background:#16a34a22;color:#15803d}.wr-pill.warn{background:#f59e0b2b;color:#b45309}.wr-pill.bad{background:#e11d481c;color:#be123c}
.wr-aging-row{display:flex;align-items:center;gap:10px;font-size:13px;margin-bottom:7px}.wr-aging-row>span{width:74px;color:var(--ink-soft)}.wr-aging-row b{width:42px;text-align:right}
.wr-oldest{display:flex;align-items:center;gap:10px;width:100%;text-align:left;background:none;border:none;border-bottom:1px solid var(--wr-border);padding:8px 2px;cursor:pointer;font:inherit;color:inherit}.wr-oldest:hover{background:color-mix(in srgb,var(--teal) 7%,transparent)}
.wr-ref{font:600 12px var(--font-mono);color:var(--teal)}.wr-oldest-issue{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:13px}.wr-age{font:700 12px var(--font-mono);color:var(--ink-soft)}.wr-age.bad{color:#be123c}
.wr-mover{display:flex;align-items:center;gap:10px;padding:7px 0;border-bottom:1px solid var(--wr-border);font-size:13.5px}.wr-mover-name{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.wr-mover-nums{color:var(--ink-soft);font-variant-numeric:tabular-nums}
.wr-leader{display:flex;gap:12px;align-items:center;margin-bottom:11px}.wr-rank{flex:0 0 26px;height:26px;border-radius:9px;display:grid;place-items:center;font:700 12px var(--font-mono);background:color-mix(in srgb,var(--teal) 14%,transparent);color:var(--teal)}.wr-leader-body{flex:1;min-width:0}.wr-leader-top{display:flex;justify-content:space-between;font-size:13.5px;margin-bottom:4px}.wr-leader small{color:var(--ink-soft);font-size:11.5px}
.wr-chips{display:flex;gap:8px;flex-wrap:wrap}.wr-chip{padding:6px 13px;border-radius:20px;font-size:13px;background:color-mix(in srgb,var(--ink) 8%,transparent)}.wr-chip.high{background:#e11d481c;color:#be123c}.wr-chip.medium{background:#f59e0b2b;color:#b45309}.wr-chip.low{background:#16a34a22;color:#15803d}
.wr-daily summary{cursor:pointer;font-weight:700;font-size:15px}.wr-daily[open] summary{margin-bottom:12px}
@media(max-width:1000px){.wr-row-2-1,.wr-row-2,.wr-row-3{grid-template-columns:1fr}.wr-hero{padding:20px 18px}.wr-hero h1{font-size:26px}.wr-insights ul{grid-template-columns:1fr}}
@media print{body *{visibility:hidden}#view-weeklyreport,#view-weeklyreport *{visibility:visible}#view-weeklyreport{position:absolute;left:0;top:0;width:100%}.wr-hero-actions,.wr-controls{display:none!important}.wr-card,.wr-kpi,.wr-insights{-webkit-backdrop-filter:none;backdrop-filter:none;box-shadow:none;break-inside:avoid}.wr-hero{-webkit-print-color-adjust:exact;print-color-adjust:exact}}

/* ---- CBTS: modal reuses the ticket layout; top of the page pairs the form with a mini dashboard ---- */
.tk-title-text{font:700 21px/1.25 var(--font-body);letter-spacing:-.01em;overflow-wrap:anywhere}
#cbtsModal .field{margin-bottom:10px}
#cbtsModal .td-action-foot{margin-top:6px}
#cbtsModal .tk-panel .cbts-comments-list{max-height:320px;overflow:auto}
.cbts-top{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(0,1fr);gap:16px;align-items:stretch}
.cbts-top>.card{margin:0}
.cbts-mini h3{margin:0 0 12px;font-size:16px}
.cbts-mini-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:8px;margin-bottom:14px}
.cbts-mini-kpi{padding:10px 12px;border-radius:12px;background:color-mix(in srgb,var(--c,#2563EB) 12%,var(--paper-raised));border:1px solid color-mix(in srgb,var(--c,#2563EB) 22%,transparent)}
.cbts-mini-kpi span{display:block;font:600 10px var(--font-mono);letter-spacing:.07em;text-transform:uppercase;color:var(--ink-soft)}
.cbts-mini-kpi b{display:block;font-size:24px;font-variant-numeric:tabular-nums;color:var(--c,#2563EB)}
.cbts-mini .cbts-dash-panel{border:none;background:none;padding:0;margin-bottom:12px}
.cbts-mini .cbts-dash-panel h3{font-size:12px;margin:0 0 8px;padding:0;border:none;color:var(--ink-soft);text-transform:uppercase;letter-spacing:.07em;font-family:var(--font-mono)}
@media(max-width:1000px){.cbts-top{grid-template-columns:1fr}.cbts-mini-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}}

/* ---- Sidebar group arrows: draw a real chevron so it never clips ---- */
.nav-section-toggle{min-width:0;gap:10px}
.nav-section-toggle .nav-section-caret{flex:0 0 auto;width:7px;height:7px;font-size:0;line-height:0;border-right:2px solid currentColor;border-bottom:2px solid currentColor;transform:rotate(45deg);margin:0 6px 3px auto;opacity:.8}
.nav-group.is-open>.nav-section-toggle .nav-section-caret{transform:rotate(225deg);margin-bottom:-2px}
.shell.sidebar-collapsed .nav-section-toggle .nav-section-caret{display:none}

/* ---- Support tools: smaller cards ---- */
#view-support-tools .topbar{padding-bottom:12px}
#view-support-tools .topbar h1{font-size:24px}
#view-support-tools .topbar p{font-size:14px;line-height:1.5}
#view-support-tools .tool-grid{grid-template-columns:repeat(auto-fill,minmax(min(100%,250px),1fr));gap:14px;margin-top:14px}
#view-support-tools .tool-card{min-height:170px;padding:16px;border-radius:12px}
#view-support-tools .tool-card h4{font-size:15px}
#view-support-tools .tool-card p{font-size:13px;line-height:1.5}
#view-support-tools .tool-card-link{font-size:13.5px}
#view-support-tools .tool-card-foot{margin-top:10px;padding-top:10px}

/* ---- CBTS remote issue view ---- */
#cbtsRemoteIssueModal .tk-cols{padding-top:16px}
#cbtsRemoteIssueModal .tk-panel.cbts-comments-section{margin-top:0;padding:14px 16px;border-radius:12px}
#cbtsRemoteIssueModal .cbts-comments-section>header{margin-bottom:10px;padding-bottom:8px}
#cbtsRemoteIssueModal .cbts-comments-section h3{font-size:16px}
#cbtsRemoteIssueModal .cbts-remote-fields{margin-bottom:0}
#cbtsRemoteIssueModal .cbts-edit-form{margin:16px 24px 0}

/* ---- Hand over dialog ---- */
.hv-dialog{width:min(520px,calc(100vw - 28px));max-width:none;padding:0;border:none;border-radius:20px;background:var(--paper-raised);color:var(--ink);box-shadow:0 30px 80px rgba(0,0,0,.42);overflow:hidden}
.hv-dialog::backdrop{background:rgba(8,16,18,.62);-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px)}
.hv-dialog[open]{animation:hvIn .18s ease-out}
@keyframes hvIn{from{opacity:0;transform:translateY(8px) scale(.98)}to{opacity:1;transform:none}}
.hv-shell{display:flex;flex-direction:column;margin:0}
.hv-head{display:flex;align-items:flex-start;gap:14px;padding:20px 22px 18px;color:#fff;background:radial-gradient(300px 140px at 100% 0%,rgba(255,255,255,.18),transparent 70%),linear-gradient(135deg,var(--teal),color-mix(in srgb,var(--teal) 55%,#4f46e5))}
.hv-icon{flex:none;width:44px;height:44px;border-radius:14px;display:grid;place-items:center;font-size:22px;background:rgba(255,255,255,.18);border:1px solid rgba(255,255,255,.25)}
.hv-head-text{min-width:0}
.hv-eyebrow{font:600 10.5px var(--font-mono);letter-spacing:.12em;text-transform:uppercase;opacity:.8}
.hv-head h2{margin:2px 0 4px;font:700 21px/1.2 var(--font-mono);color:#fff;overflow-wrap:anywhere}
.hv-head p{margin:0;font-size:12.5px;line-height:1.4;opacity:.88}
.hv-x{margin-left:auto;flex:none;width:32px;height:32px;border:none;border-radius:10px;background:rgba(255,255,255,.16);color:#fff;font-size:15px;cursor:pointer}
.hv-x:hover{background:rgba(255,255,255,.28)}
.hv-body{padding:18px 22px 8px}
.hv-flow{display:flex;align-items:center;gap:10px;margin-bottom:16px}
.hv-person{flex:1;min-width:0;padding:10px 14px;border-radius:12px;border:1px solid var(--line-soft);background:var(--paper)}
.hv-person span{display:block;font:600 10px var(--font-mono);letter-spacing:.1em;text-transform:uppercase;color:var(--ink-soft)}
.hv-person b{display:block;font-size:15px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.hv-person.to{border-color:var(--teal);background:color-mix(in srgb,var(--teal) 8%,var(--paper))}
.hv-arrow{font-size:22px;color:var(--teal);flex:none}
.hv-when{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.hv-when label{display:grid;gap:5px;font:600 11px var(--font-mono);letter-spacing:.08em;text-transform:uppercase;color:var(--ink-soft)}
.hv-when input{height:40px;padding:0 10px;border:1px solid var(--line);border-radius:10px;background:var(--paper);color:var(--ink);font:14px var(--font-body);text-transform:none;letter-spacing:0}
.hv-when input:focus{outline:2px solid var(--teal);outline-offset:1px;border-color:transparent}
.hv-avail{margin:12px 0 14px;padding:9px 12px;border-radius:10px;font-size:12.5px;line-height:1.45;color:var(--ink-soft);background:color-mix(in srgb,var(--teal) 7%,var(--paper))}
.hv-label{font:700 11px var(--font-mono);letter-spacing:.08em;text-transform:uppercase;color:var(--ink-soft);margin-bottom:8px}
.hv-agents{display:grid;gap:8px;max-height:230px;overflow:auto;padding:2px}
.hv-empty{padding:14px;text-align:center;font-size:13px;color:var(--ink-soft);border:1.5px dashed var(--line);border-radius:12px}
.hv-agent{display:flex;align-items:center;gap:12px;width:100%;padding:10px 12px;border:1.5px solid var(--line-soft);border-radius:12px;background:var(--paper);cursor:pointer;text-align:left;font:inherit;color:inherit;transition:border-color .15s,box-shadow .15s,transform .15s}
.hv-agent:hover{border-color:var(--teal);transform:translateY(-1px)}
.hv-agent.selected{border-color:var(--teal);background:color-mix(in srgb,var(--teal) 9%,var(--paper));box-shadow:0 0 0 3px color-mix(in srgb,var(--teal) 16%,transparent)}
.hv-avatar{flex:none;width:38px;height:38px;border-radius:50%;display:grid;place-items:center;font:700 13px var(--font-body);color:#fff;background:linear-gradient(135deg,var(--teal),#6366f1)}
.hv-agent-text{min-width:0}
.hv-agent-text b{display:block;font-size:14.5px}
.hv-agent-text small{display:block;font-size:12px;color:var(--ink-soft)}
.hv-check{margin-left:auto;flex:none;width:22px;height:22px;border-radius:50%;border:2px solid var(--line);display:grid;place-items:center;font-size:12px;color:transparent}
.hv-agent.selected .hv-check{background:var(--teal);border-color:var(--teal);color:#fff}
.hv-foot{display:flex;justify-content:flex-end;gap:10px;padding:16px 22px 20px}

/* ---- Danger zone: scoped ticket delete ---- */
.danger-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap;justify-content:flex-end}
.danger-actions select{min-width:260px;max-width:100%;height:40px;padding:0 10px;border:1px solid var(--line);border-radius:10px;background:var(--paper);color:var(--ink);font:14px var(--font-body)}
.danger-actions .btn[disabled]{opacity:.45;cursor:not-allowed}

/* ---- CBTS view polish ---- */
.cbts-handling-actions{display:grid;gap:8px;margin-top:8px}
.cbts-handling-actions .btn{width:100%;justify-content:center}
.cbts-handling-actions .two{display:grid;grid-template-columns:1fr 1fr;gap:8px}
#cbtsModal .tk-panel.cbts-edit-form{margin:0;padding:14px 16px}
#cbtsModal .cbts-edit-form .cbts-edit-row,#cbtsRemoteIssueModal .cbts-edit-form .cbts-edit-row{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
#cbtsModal .cbts-edit-form .field,#cbtsRemoteIssueModal .cbts-edit-form .field{margin-bottom:12px}
#cbtsModal .cbts-edit-form textarea,#cbtsRemoteIssueModal .cbts-edit-form textarea{min-height:130px}
#cbtsModal .cbts-edit-actions,#cbtsRemoteIssueModal .cbts-edit-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:4px}
#cbtsModal input[type=file]{width:100%;font-size:12.5px;padding:6px;border:1px dashed var(--line);border-radius:10px;background:var(--paper);color:var(--ink-soft);box-sizing:border-box}
#cbtsModal input[type=file]::file-selector-button{margin-right:10px;padding:5px 11px;border:1px solid var(--line);border-radius:8px;background:var(--paper-raised);color:var(--ink);font:600 12px var(--font-body);cursor:pointer}
#cbtsModal .cbts-attach-row{display:grid;gap:8px;margin-top:8px}
#cbtsModal .cbts-attach-row .btn{width:100%;justify-content:center}

/* ---- Dark themes: lift the ticket windows off the page ---- */
:root[data-theme="dark"] .tk-card,:root[data-theme="neon-dashboard"] .tk-card,:root[data-theme="midnight-matrix"] .tk-card{border-left:1px solid rgba(255,255,255,.14);border-right:1px solid rgba(255,255,255,.14);border-bottom:1px solid rgba(255,255,255,.14);box-shadow:0 0 0 1px rgba(0,0,0,.65),0 30px 90px rgba(0,0,0,.75),0 0 60px color-mix(in srgb,var(--tone) 14%,transparent)}
:root[data-theme="dark"] .tk-panel,:root[data-theme="neon-dashboard"] .tk-panel,:root[data-theme="midnight-matrix"] .tk-panel{background:color-mix(in srgb,#fff 5%,var(--paper-raised));border-color:rgba(255,255,255,.1)}
:root[data-theme="dark"] .tk-head,:root[data-theme="neon-dashboard"] .tk-head,:root[data-theme="midnight-matrix"] .tk-head{background:linear-gradient(180deg,color-mix(in srgb,var(--tone) 16%,color-mix(in srgb,#fff 4%,var(--paper-raised))),color-mix(in srgb,#fff 4%,var(--paper-raised)))}
:root[data-theme="dark"] .tk-cols,:root[data-theme="neon-dashboard"] .tk-cols,:root[data-theme="midnight-matrix"] .tk-cols{background:color-mix(in srgb,#000 18%,var(--paper))}
@media (prefers-color-scheme:dark){
  :root:not([data-theme]) .tk-card{border-left:1px solid rgba(255,255,255,.14);border-right:1px solid rgba(255,255,255,.14);border-bottom:1px solid rgba(255,255,255,.14);box-shadow:0 0 0 1px rgba(0,0,0,.65),0 30px 90px rgba(0,0,0,.75)}
  :root:not([data-theme]) .tk-panel{background:color-mix(in srgb,#fff 5%,var(--paper-raised));border-color:rgba(255,255,255,.1)}
}

/* ---- CBTS: same form for viewing and editing; fields lock until Edit is pressed ---- */
.cbts-form-view input:disabled,.cbts-form-view select:disabled,.cbts-form-view textarea:disabled{opacity:1;color:var(--ink);-webkit-text-fill-color:var(--ink);background:color-mix(in srgb,var(--ink) 3%,var(--paper));border-color:var(--line-soft);cursor:default;resize:none}
.cbts-form-view select:disabled{appearance:none;-webkit-appearance:none;background-image:none}
.cbts-form-view input:disabled{font-weight:700}
.cbts-form-view textarea:disabled{field-sizing:content;min-height:90px;max-height:420px;overflow:auto}

/* ---- CBTS views: detail tiles + two filled columns ---- */
.cbts-tiles{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px;padding:14px 24px 0;background:color-mix(in srgb,var(--ink) 2.5%,var(--paper))}
.cbts-tile{min-width:0;padding:10px 14px 11px;border-radius:12px;background:var(--paper-raised);border:1px solid var(--line-soft);border-top:3px solid var(--tile,#2563EB)}
.cbts-tile:nth-child(6n+1){--tile:#2563EB}.cbts-tile:nth-child(6n+2){--tile:#7C3AED}.cbts-tile:nth-child(6n+3){--tile:#0D9488}.cbts-tile:nth-child(6n+4){--tile:#F59E0B}.cbts-tile:nth-child(6n+5){--tile:#E11D48}.cbts-tile:nth-child(6n){--tile:#64748B}
.cbts-tile span{display:block;font:600 10px var(--font-mono);letter-spacing:.08em;text-transform:uppercase;color:var(--ink-soft)}
.cbts-tile b{display:block;margin-top:3px;font-size:14.5px;font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;overflow-wrap:normal;word-break:normal}
.cbts-tile.wide{grid-column:span 2}
.cbts-tile .tk-link{font-size:14.5px;padding:0}
.cbts-split{grid-template-columns:minmax(0,1.2fr) minmax(0,1fr)!important}
.cbts-split .cbts-comments-list{max-height:none}
#cbtsRemoteIssueModal .cbts-edit-form{margin:0}
.cbts-handling-fields{display:grid;grid-template-columns:1fr 1fr;gap:10px}
@media(max-width:900px){.cbts-split{grid-template-columns:1fr!important}.cbts-tile.wide{grid-column:auto}.cbts-tiles{padding:12px 12px 0}.cbts-handling-fields{grid-template-columns:1fr}}

#cbtsRemoteIssueModal input[type=file]{width:100%;font-size:12.5px;padding:6px;border:1px dashed var(--line);border-radius:10px;background:var(--paper);color:var(--ink-soft);box-sizing:border-box}
#cbtsRemoteIssueModal input[type=file]::file-selector-button{margin-right:10px;padding:5px 11px;border:1px solid var(--line);border-radius:8px;background:var(--paper-raised);color:var(--ink);font:600 12px var(--font-body);cursor:pointer}
#cbtsRemoteIssueModal .cbts-attach-row{display:grid;gap:8px;margin-top:8px}
#cbtsRemoteIssueModal .cbts-attach-row .btn{width:100%;justify-content:center}

/* ---- CBTS views: one full-width column, no dead space ---- */
.cbts-stack{grid-template-columns:minmax(0,1fr)!important}
.cbts-tiles.six{grid-template-columns:1fr 1.25fr 2fr .8fr 1fr 1.75fr}
.cbts-tiles.six .cbts-tile.wide{grid-column:auto}
.cbts-tile b{font-size:14px}
.cbts-handling-bar{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(0,1fr);gap:16px;align-items:end}
.cbts-handling-bar .cbts-handling-actions{margin-top:0}
.cbts-handling-bar .field{margin-bottom:0}
#cbtsRemoteIssueModal .cbts-comment-form textarea{min-height:90px}
#cbtsRemoteIssueModal .cbts-attach-row,#cbtsModal .cbts-attach-row{display:flex;align-items:center;gap:10px;margin-top:8px}
#cbtsRemoteIssueModal .cbts-attach-row input[type=file],#cbtsModal .cbts-attach-row input[type=file]{flex:1;min-width:0;width:auto}
#cbtsRemoteIssueModal .cbts-attach-row .btn,#cbtsModal .cbts-attach-row .btn{width:auto;flex:none;white-space:nowrap}
@media(max-width:900px){.cbts-tiles.six{grid-template-columns:repeat(2,minmax(0,1fr))}.cbts-handling-bar{grid-template-columns:1fr}.cbts-attach-row{flex-wrap:wrap}}

/* ---- CBTS: tabbed, compact windows ---- */
.cbts-tabbed{padding:0 16px 14px}
.cbts-tabs{display:flex;gap:6px;border-bottom:1px solid var(--line-soft);margin:0 -16px 14px;padding:0 16px}
.cbts-tab{display:inline-flex;align-items:center;gap:7px;background:none;border:none;border-bottom:3px solid transparent;margin-bottom:-1px;padding:11px 12px;font:500 14.5px var(--font-body);color:var(--ink-soft);cursor:pointer;white-space:nowrap}
.cbts-tab:hover{color:var(--ink)}
.cbts-tab.active{color:var(--teal);border-bottom-color:var(--teal);font-weight:700}
.cbts-badge{min-width:20px;padding:1px 7px;border-radius:20px;background:color-mix(in srgb,var(--teal) 14%,transparent);color:var(--teal);font:700 11.5px var(--font-body);text-align:center}
.cbts-badge:empty{display:none}
.cbts-pane{display:none}.cbts-pane.active{display:block}
.cbts-tabbed .tk-panel{border:none;background:none;box-shadow:none;padding:0;margin:0 0 10px}
.cbts-tabbed .tk-panel-label{display:none}
.cbts-tabbed .tk-issue{border-left:none}
.cbts-tabbed .cbts-comments-section{border:none;background:none;padding:0;margin:0}
.cbts-tabbed .cbts-comments-section>header{display:none}
.cbts-tabbed .cbts-comments-list{max-height:210px;overflow:auto}
.cbts-tabbed .cbts-comment-form{margin-top:12px;padding-top:12px}
.cbts-tabbed .cbts-comment-form textarea{min-height:64px}
.cbts-tabbed .td-resolved-note{padding:10px 12px;margin-top:8px}
.cbts-tabbed .cbts-form-view textarea:disabled{max-height:150px}
.cbts-tabbed .cbts-edit-form textarea{min-height:110px}
.cbts-tabbed .field{margin-bottom:10px}
#cbtsStoredCommentsBox[style*="none"]+.cbts-empty-note{display:block}
.cbts-empty-note{display:none;margin:0;padding:6px 0}
.cbts-compact .tk-cols{padding-top:12px;padding-bottom:6px}
.cbts-tiles{padding-top:12px}
.cbts-footbar{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr) auto;gap:12px;align-items:end;padding:12px 24px 16px;border-top:1px solid var(--line-soft);background:var(--paper)}
.cbts-footbar .field{margin:0}
.cbts-footbar-actions{display:flex;gap:8px}
@media(max-width:900px){.cbts-footbar{grid-template-columns:1fr}.cbts-footbar-actions{flex-wrap:wrap}}

/* ---- My tickets: personal summary ---- */
.md-strip{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(280px,1fr);gap:14px;margin:4px 0 16px}
.md-tiles{display:grid;grid-template-columns:repeat(auto-fit,minmax(138px,1fr));gap:10px}
.md-tile{position:relative;padding:12px 14px 11px;border-radius:14px;background:var(--paper-raised);border:1px solid var(--line-soft);border-top:3px solid var(--c,#2563EB);box-shadow:0 2px 10px rgba(15,30,40,.05);min-width:0}
.md-tile[role=button]{cursor:pointer;transition:transform .15s,box-shadow .15s}
.md-tile[role=button]:hover{transform:translateY(-2px);box-shadow:0 8px 20px rgba(15,30,40,.1)}
.md-tile.blue{--c:#2563EB}.md-tile.green{--c:#16A34A}.md-tile.amber{--c:#F59E0B}.md-tile.rose{--c:#E11D48}.md-tile.violet{--c:#7C3AED}.md-tile.teal{--c:#0D9488}
.md-tile span{display:block;font:600 10px var(--font-mono);letter-spacing:.08em;text-transform:uppercase;color:var(--ink-soft)}
.md-tile b{display:block;margin:3px 0 2px;font-size:28px;line-height:1.1;font-variant-numeric:tabular-nums;color:var(--c)}
.md-tile small{display:block;font-size:11.5px;color:var(--ink-soft);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.md-chart{padding:12px 16px 10px;border-radius:14px;background:var(--paper-raised);border:1px solid var(--line-soft);box-shadow:0 2px 10px rgba(15,30,40,.05);min-width:0}
.md-chart-head{display:flex;justify-content:space-between;align-items:baseline;font-size:13px;margin-bottom:6px}
.md-chart-head span{font-size:12px;color:var(--ink-soft)}
.md-bars{display:flex;align-items:flex-end;gap:5px;height:84px}
.md-bar{position:relative;flex:1;height:100%;display:flex;flex-direction:column;justify-content:flex-end;align-items:center;min-width:0}
.md-bar i{display:block;width:100%;max-height:calc(100% - 28px);border-radius:4px 4px 2px 2px;background:linear-gradient(180deg,#34d399,#16A34A);min-height:3px}
.md-bar:not(.today) i{opacity:.75}
.md-bar.today i{background:linear-gradient(180deg,#60a5fa,#2563EB)}
.md-bar em{margin-bottom:2px;font:700 10px var(--font-body);font-style:normal;color:var(--ink-soft);min-height:12px}
.md-bar small{margin-top:3px;font-size:9.5px;color:var(--ink-soft)}
@media(max-width:1000px){.md-strip{grid-template-columns:1fr}}

/* My tickets summary: tiles only */
.md-strip{grid-template-columns:1fr}
.md-tiles{grid-template-columns:repeat(5,minmax(0,1fr))}
@media(max-width:1000px){.md-tiles{grid-template-columns:repeat(auto-fit,minmax(138px,1fr))}}